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Best Western Moreno Hotel & Suites

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Traveller (101)
Room & Suite (63)
Pool & Beach (6)
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Overview
  • Excellent46%
  • Very good24%
  • Average15%
  • Poor7%
  • Terrible8%
Travellers talk about
“front desk”(53 reviews)
“best westerns”(10 reviews)
“freeway access”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Best Western Moreno Hotel & Suites
Special Offer: BWR Bonus Offer
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (418)
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Traveller rating
182
98
61
29
35
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LanguageEnglish
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182
98
61
29
35
Show reviews that mention
All reviewsfront deskbest westernsfreeway accessa great staychecking inthe breakfast areaeasy accessclean roomsfridge and microwavenice roomthird floordefinitely stay here againvery nice hotelcomplimentary breakfastbwratescable
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1 - 5 of 405 reviews
Reviewed 4 days ago

I can not believe this is a Best Western Hotel Brand. It is very dangerous. People fighting and screaming. I was afraid to get out of the hotel. My kids where very scared. We arrived at 11pm and we left at 6am because we could...More

Thank edgarr433
Response from Bestwestern m, Owner at Best Western Moreno Hotel & SuitesResponded yesterday

I apologize for your unsatisfactory visit to our hotel. Our entire staff works very hard to maintain a clean and family oriented environment. If possible please can you contact the hotel to give us more information we have not noticed and no other guests have...More

Hotel's Favourite
Reviewed 28 December 2017

I decided to spend my Christmas at the Best Western got a chance to spend time with the love of my life, and the Grandkids it was special had a little Charlie Brown Tree it was great! For me it is a no brainer the...More

Review collected in partnership with Best Western
Thank normans314
Reviewed 6 days ago

Had a very enjoyable two night stay. Had a total of two rooms that were adjoining which made t nice for the children. We were in town for a funeral, so it wasn't the best of time. However the hotel was nice and did not...More

Review collected in partnership with Best Western
Thank johnpU1996CE
Reviewed 2 weeks ago

Made phone reservation. Arrived 30 min later, they had no awareness of res. Said he’d check, we offered to let him help next person in line. 20 min later, he was ready for us. Asked for a room on the quieter side of hotel. Went...More

Review collected in partnership with Best Western
Thank Stephanie T
Response from bestwestmorenovalley, General Manager at Best Western Moreno Hotel & SuitesResponded 2 weeks ago

On behalf of Best Western Moreno Hotel and Suites, please kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is the general norm of our hotel. We genuinely regret the inconvenience caused to you and we...More

Reviewed 2 weeks ago

I am a Best Western Diamond member, travel since more than 20 years in my profession. I checked in on April 4, 2018. After checking in I was given a room on the 2nd floor right next to the elevator. I requested a room a...More

Thank Klaus P
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Outdoor pool
Details
Price range
USD 96 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 96 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (101)
Room & Suite (63)
Pool & Beach (6)
Business Centre & Event Rooms (1)
Questions & Answers
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jamie f
22 September 2015|
AnswerShow all 3 answers
Response from Yolanda F | Reviewed this property |
I will ask the next time I go down for breakfast.
0
Votes
Room Tips
"Recommended by family that we asked for an upper floor and away from the freeway......was nice and quiet!"
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"My Tip, Keep looking for another choice in the area"
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"Get a room with new AC and away from the pool"
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"There are elevators but if steps are an issue be aware that corridors have two or three steps in places."
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