We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Portola Hotel & Spa at Monterey Bay

PricelineUSD 216*
View Deal
#17 of 55 Hotels in Monterey
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 241*
USD 216*
Great Deal
USD 217*
USD 220*
Compare best prices from top travel sites
and 12 more sites!
Professional photos
Portola Hotel & Spa at Monterey Bay
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

2,361 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,270: English reviews
Start your review of Portola Hotel & Spa at Monterey Bay
 Click to rate
Palo Alto, California
Reviewed 3 days ago NEW

Stayed recently overnight for a work function. The hotel was heavily under construction, but this wasn't an issue. Overall the room was nice, with a good location. However, a few days later I have dozens of severe bedbug bites.

 Report
Helpful?
Thank Alan L
Saratoga
HOTEL’S FAVOURITE REVIEW
Reviewed 22 March 2017

We have visited the Portola Hotel on numerous occasions and have always received the best in service that a guest could expect. Check-in is efficient, the rooms are clean, cozy, comfortable, and romantic. They have a large sliding door, with balcony, where you breath in the fresh ocean breezes. Most pleasing to us was the effort by the staff to...

 Report
Helpful?
Thank Rolandus
About Hotel's Favourite Review
Houston, Texas
Reviewed 4 days ago NEW

The lobby was recently renovated and includes a new restaurant and bar in the lower lobby. What a remarkable makeover! It's fabulous! You must definitely try out the new menu. Prices are reasonable and the food is delectable. You hit the mark!

 Report
Helpful?
Thank travelshark7
San Francisco, California
Reviewed 6 days ago NEWvia mobile

Recently stayed two nights for business. Staff was lovely though I had to wait a day to get a trail map. The location is central but my view was of a roof with construction workman literally four feet from my window. So I just kept windows closed. They were full with no ocean view rooms available so might be better...

 Report
Helpful?
Thank mlbourgault
Reviewed 1 week ago via mobile

The hotel was very attentive. We had an issue a long wait for our dinner, but it was resolved quickly and to my satisfaction. But the massage from the spa was the thing that set this trip apart. Hands down the best ever. If you need stress relief Roy knows what he's doing,

 Report
Helpful?
1Thank Sharon B
Atascadero, California
Reviewed 1 week ago

This is the first time staying at this hotel, but the second time eating at Jacks, their restaurant. The hotel lobby is newly renovated and quite attractive with the addition of trees and upscale furnishings. Our room was spacious and very comfortable, and all the staff very accommodating. We had purchased a voucher to eat at Jacks, and knew that...

 Report
Helpful?
Thank bunny4967
Madera, California
Reviewed 2 weeks ago

Our stay at the hotel was very enjoyable. The staff we encountered were very nice and professional. The trip was for my wife's birthday so the hotel sent a bottle of wine to the room. It was unexpected but very thoughtful. The room was beautiful with updated amenities. The bed very comfortable with good quality linens. The hotel is located...

 Report
Helpful?
Thank John B
Stafford, Virginia
Reviewed 2 weeks ago

Maybe I received a good deal, but the price I paid for this fantastic hotel was just a little more than the motels that are in the area. The location is such that you can walk to many of the attractions. Fisherman's Wharf is but a few steps away. The hotel is large, the rooms are spacious and very comfortable,...

 Report
Helpful?
Thank MTE1000
Reviewed 2 weeks ago via mobile

This review is all about KATHY JU!!! She was a server at our work dinner and she was AMAZING and catered to every single thing with lightening speed. She made the start of our weekend memorable and the excellent rating is solely dedicated to her. I can't say enough about Miss Kathy!!!

 Report
Helpful?
Thank Anita C
Templeton, California
Reviewed 2 weeks ago

We have always stay at the Portola because the rooms are large, the beds are high and super comfortable, the linens are fresh crisp white cotton stripe, and they smell so clean. The rooms were freshened with paint, but the lobby and entry of the hotel just completed a new face lift and it is gorgeous! The iconic trees and...

 Report
Helpful?
Thank Melinda R

1,088 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (446)
Viewed
View from Room (42)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (90)
Viewed
Dining (18)
Viewed
Bathroom (33)
Viewed
Room/Suite (115)
Viewed
Pool/Beach Area (12)
Viewed
Other (135)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (606)
Viewed
Amenities (66)
Viewed
Harbour View King (102)
Viewed
One Bedroom Executive Suite (68)
Viewed
One Bedroom Junior Suite (83)
Viewed
Pool (24)
Viewed
Portola Double (68)
Viewed
Dining (39)
Viewed
Studio Suite King (70)
Viewed
The Hotel (86)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Hotel & Grounds (11)
Viewed
Dining (8)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (3)
Viewed
Family/Play Areas (1)
Viewed
Other (10)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Monterey hotels
1.8 km away
InterContinental The Clement Monterey
3.3 km away
Monterey Tides, a Joie de Vivre hotel
0.9 km away
Hotel Abrego
Hotel Abrego
#7 of 55 in Monterey
2,230 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Monterey Bay Inn
Monterey Bay Inn
#5 of 55 in Monterey
1,584 reviews
0.2 km away
Monterey Marriott
Monterey Marriott
#16 of 55 in Monterey
1,219 reviews
0.1 km away
Hotel Pacific
Hotel Pacific
#12 of 55 in Monterey
448 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED Certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, three on-site restaurants including a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly. ... more   less 

Additional Information about Portola Hotel & Spa at Monterey Bay

Address: 2 Portola Plaza, Monterey, CA 93940-2419
Region: United States > California > Monterey County > Monterey
Price Range: $272 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portola Hotel & Spa at Monterey Bay 4*
Number of rooms: 379
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Hotwire, HotelsforEveryone, Travelocity, Priceline, Expedia, Cancelon, Cheap Tickets, getaroom.com, Evoline ltd, HotelsClick and HotelQuickly so you can book your Portola Hotel & Spa at Monterey Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey Bay
Hotel Style:
#1 Green Hotel in Monterey
#3 Luxury Hotel in Monterey
#4 Spa Hotel in Monterey
#4 Business Hotel in Monterey
#8 Family Hotel in Monterey
#9 Romantic Hotel in Monterey
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Portola Hotel & Spa at Monterey Bay staff and other travellers.
21 questions
Ask a question

See all questions (21)

Questions? Get answers from Portola Hotel & Spa at Monterey Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor means better view.”
  • View from room Portola
MTE1000, 8 May 2017 | Read review
“Third floor rooms have patios & balconies. Leave the windows open to listen to the sea lions or close them and be in total quiet.”
melindar998, 4 May 2017 | Read review
“Views are a premium, unfortunately - despite the location practically on top of the oceanfront.”
douglasb437, 20 Apr 2017 | Read review
“north facing toward the wharf there are annex rooms that are really nice facing the wharf as well”
530skiph, 16 Apr 2017 | Read review
“They have great harbor view rooms, but we also liked the courtyard view room we stayed in as well.”
karend8552, 5 Apr 2017 | Read review
5 of 5
Priceline
USD 216* /night
View Deal
Portola HotelUSD 217
Orbitz.comUSD 220
Booking.comUSD 241
View all 15 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates