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Portola Hotel & Spa at Monterey Bay

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#15 of 55 Hotels in Monterey
Certificate of Excellence
GreenLeadersGold level
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Portola Hotel & Spa at Monterey Bay
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2,262 Reviews from our TripAdvisor Community

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Showing 2,174: English reviews
Cameron Park, California
Reviewed yesterday NEW

We've stayed here about three times now...and I really like it. Even though they're doing some construction, it hasn't affected our stay. Our room is quiet, and comfortable. It's a fairly big room. We have a view of the bay...somewhat obstructed by roofs. But it's very comfortable, great 'base' to start out from. Really close to Fishermans wharf and nice...

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Helpful?
Thank Chaynes1105
Buenos Aires, Argentina
Reviewed yesterday NEWvia mobile

The hotel is undergoing serious renovations. Aside from that, the rooms are pretty noisy by themselves. There are two or more buildings so you may have to go outside to enter the hotel lobby for check in or visit the fitness center. I would not recommend staying here until they are done with all the renovations (which are definitely needed,...

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Thank Aldo A
Campbell, CA
Reviewed 2 days ago NEW

My wife and I had a gift card to stay at the Portola Hotel and Spa in Monterey which covered one of the two nights we stayed. We booked a standard king bed room with breakfast included at $199/night plus tax, not too bad. The hotel is under construction which makes access a little difficult but since we were there...

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Thank RonLykins
Santa Rosa, CA
Reviewed 4 days ago NEW

Stayed here for a conference in November and the location was fantastic. I parked my car and walked everywhere. The wharf is a few steps away as well as the ped/bike trail that goes for miles; one could walk to cannery row and the aquarium. There was a Starbucks across the street and a crepe place right next to the...

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Thank TulaKitty
Andover, Massachusetts
Reviewed 1 week ago via mobile

The Portola was attractively priced, which is why I initially chose it. It's in a very central location and you can walk to many attractions from the hotel. The rooms were very nice. The only negative was the "deck" was in an interior space within the structure. It's quite a large hotel and has all of the amenities you'd want...

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Thank Cheryle J
Modesto, California
Reviewed 1 week ago via mobile

Unfortunately the hotel Portola was under renovation when we stayed there but it was the conference center so it was no so annoying. The front desk has been moved so it was a little bit less fancy than expected but we got amazing home made cookies when we checked-in. We asked a king bed room but they were sold out...

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Thank Ingrid M
Chicago, Illinois
Reviewed 1 week ago

The Portola is a incredible hotel as it is located right in the heart of Monterey next to everything in terms of downtown. We were able to enjoy the hotel bar, the wharf, and local stores/restaurants all within a short walk. Additionally, for anyone visiting Monterey for the first time, I highly recommend the 17 mile drive which starts just...

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Thank mikebaldinger
San Francisco, California
Reviewed 1 week ago via mobile

My 7-year-old son and I got away for a few nights for Thanksgiving while my husband was traveling. We really like the Portola Hotel location really close to fisherman's wharf. Be warned, it is currently undergoing a major renovations so it is not as nice right now. However, the construction didn't bother us or interfere with our stay. We got...

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1Thank JGeig
Plainview, New York
Reviewed 1 week ago

The hotel is a big aged. I checked in to a friendly staff and a warm cookie. Then porceeded to my room only to be stuck in an elevator for 20 minutes with the alarm sounding. The manager was very kind in the end and comp'ed me a free night stay. The room was very comfortable, but there was no...

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Thank dogeyedoctor
San Francisco, California
Reviewed 1 week ago via mobile

In spite of construction issues (no lobby and confusing expensive parking) our family had a great visit. Jaime in Jack's restaurant is a fantastic waiter and housekeeping did a great job of clean fresh rooms. Location next to Fisherman Wharf and Historic Park is excellent. Bike/walking paths right outside the door. Fresh warm cookies at check in a delight. Mike...

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Thank Go4Adventure

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED(R)-EB certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, two on site eateries, a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly. ... more   less 

Additional Information about Portola Hotel & Spa at Monterey Bay

Address: 2 Portola Plaza, Monterey, CA 93940-2419
Region: United States > California > Monterey County > Monterey
Price Range: $215 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portola Hotel & Spa at Monterey Bay 4*
Number of rooms: 379
Reservation Options:
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Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey Bay
Hotel Style:
#1 Green Hotel in Monterey
#3 Luxury Hotel in Monterey
#4 Business Hotel in Monterey
#4 Spa Hotel in Monterey
#8 Family Hotel in Monterey
#9 Romantic Hotel in Monterey
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Questions & Answers

Here's what travellers have asked, with answers from Portola Hotel & Spa at Monterey Bay staff and other travellers.
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Questions? Get answers from Portola Hotel & Spa at Monterey Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid rooms facing the street or the mall”
  • Why is fan over by windows that don't open
  • coffee maker, ice bucket and refrigerator just inside the door
  • Bed was comfortable with good linens
  • Nice shower
  • Adequate storage and large TV
  • ONLY ! CHAIR- where do I sit, on the bed?
  • good vanity and towels
 of 5 bubbles RonLykins, 5 Dec 2016 | Read review
“Ask for a room that is not facing the main road.”
 of 5 bubbles TulaKitty, 3 Dec 2016 | Read review
“2nd floor rooms opposite the main building: quiet, easy access to gym, parking & Alvarado St (numerous restaurants & shops)”
 of 5 bubbles BaileyKuma, 25 Nov 2016 | Read review
“dont get a room that the window opens to the parking garage.”
 of 5 bubbles davidoC9169QD, 23 Nov 2016 | Read review
“third floor had patios for animals”
 of 5 bubbles joyceg695, 22 Nov 2016 | Read review
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