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Portola Hotel & Spa at Monterey Bay

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Traveller (620)
Room & Suite (612)
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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent46%
  • Very good31%
  • Average13%
  • Poor7%
  • Terrible3%
Certificate of Excellence
GreenLeaders Gold level
The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED Certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, three on-site restaurants including a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly.
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Property amenities
Pool
Room Service
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Paid Wifi
Paid Internet
Wheelchair Access
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Marina View
HOTEL CLASS
Hotel links
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Hotel deals
Reviews (2,841)
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2,703 results
Traveller rating
1,268
821
350
184
80
Traveller type
Time of year
LanguageEnglish
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1,268
821
350
184
80
Show reviews that mention
All reviews brew pub jack's restaurant fisherman's wharf warm cookies cannery row chocolate chip cookies ceiling fan breakfast buffet convention center self parking within walking distance per day upon check beautiful hotel bike path monterey bay whale watching
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1 - 5 of 2,703 reviews
Reviewed 1 week ago

Front desk staff at check in were extremely helpful, polite, and friendly. Hotel was very busy being the Thanksgiving weekend. Room, clean and quiet. Good quality of comfort for a good nights sleep. Did find the shower and sink water next morning luke warm at...More

Thank CJ4UNME
Hotel's Favourite
Reviewed 4 March 2018 via mobile

Great dog friendly hotel and price. Great location walking distance to wharf and downtown. Clean and large room and lively lobby with fur babies everywhere - even pet friendly restaurant. Highly recommend- we’ll definitely return.More

2  Thank april77772016
Response from PortolaHotelSpa, General Manager at Portola Hotel & Spa at Monterey BayResponded 12 March 2018

Hi april77772016, Thank you for your review of the Portola Hotel & Spa on TripAdvisor. We were glad to hear that you enjoyed your visit to Monterey and had an opportunity to experience local attractions within walking distance from the hotel. We hope to have...More

Reviewed 2 weeks ago via mobile

We have stayed here several times and this was our first time since the remodel was completed. We stayed here for Thanksgiving weekend on the top floor looking towards the water and wharf. The room was very nice and large. There is a refrigerator but...More

Thank travelinm2014
Reviewed 2 weeks ago

My wife and I recently celebrated our 15th wedding anniversary with 4 days at the Portola. Naiomi, the concierge, made our stay especially memorable with her thoughfulness and kindness. The staff was fantastic!More

Thank KSSTRICKLAND
Response from PortolaHotelSpa, General Manager at Portola Hotel & Spa at Monterey BayResponded 3 days ago

Hi KSSTRICKLAN, First and foremost, Happy Anniversary! Thank you for taking the time to post a review of your experience at the Portola Hotel & Spa on TripAdvisor. We appreciate your feedback and kinds words about our staff and especially our Concierge Naiomi. We hope...More

Reviewed 2 weeks ago

We stayed here in 2011 and really enjoyed our stay, but this time in November 2018, the quality went down. The lobby is as gorgeous as ever and service is good. However, the rooms are old. The rooms only have a non-central heater. Our room...More

Review collected in partnership with this hotel
Thank Olya1
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Questions & Answers
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Capucine C
7 November 2018|
AnswerShow all 2 answers
Response from PortolaHotelSpa | Property representative |
Hi Capucine C, Portola Double rooms are best for sleeping four. We recommend you call our on-site reservations department to discuss the best possible accommodations for your family and rates for your stay. Please call us... More
0
Votes
Justlynn J
3 November 2018|
AnswerShow all 4 answers
Response from PortolaHotelSpa | Property representative |
Hi Justlynn J. Check-in is at 4pm. If you have additional questions about the property please call us directly so we may assist you with the necessary information to make your stay wonderful. Toll Free (888... More
0
Votes
alexorton94
22 October 2018|
AnswerShow all 8 answers
Response from PortolaHotelSpa | Property representative |
Hi Alexandra O, The Portola Hotel & Spa offers a parking garage for all hotel guests. Self-Parking: $20 per day (In/Out Privileges) Valet Parking: $23 per day (In/Out Privileges) For additional information about parking... More
0
Votes
Room Tips
"High floors with Marina views"
louish412
5 weeks ago
Read review
"You may want to ask for an ocean view room."
Tytaany
3 Nov. 2018
Read review
"High Floor ...Marina View.."
bluejay750
17 Oct. 2018
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"Get a room with AC."
capri30
15 Oct. 2018
Read review
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PRICE RANGE
USD 193 - USD 393 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
portola hotel and spa at monterey bayportola hotel monterey bay
LOCATION
United StatesCaliforniaMonterey
NUMBER OF ROOMS
379
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