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Portola Hotel & Spa at Monterey Bay

2,573 reviews
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Traveller (490)
Room & Suite (559)
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Overview
  • Excellent47%
  • Very good31%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“brew pub”(78 reviews)
“fisherman's wharf”(277 reviews)
Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from Portola Hotel & Spa at Monterey Bay
Offers & Announcements: $199 Winter Specials
Hotel deals
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,573)Write a Review
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1,131
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1,131
756
323
174
74
Show reviews that mention
All reviewsbrew pubjack's restaurantfisherman's wharfwarm cookiescannery rowchocolate chip cookiesceiling fanbreakfast buffetconvention centerself parkingwithin walking distanceper dayupon checkbeautiful hotellocation is greatmonterey baysea lions
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1 - 5 of 2,458 reviews
Reviewed 1 week ago

it was such a nice hotel, perfect location, nice rooms nice bathrooms, theres a extremely big candy store at the hotel. kids will love it, we went ealking to cannery row. it can take you about 20 minutes of nice walking.

Thank Daniela A
Hotel's Favourite
Reviewed 22 March 2017

We have visited the Portola Hotel on numerous occasions and have always received the best in service that a guest could expect. Check-in is efficient, the rooms are clean, cozy, comfortable, and romantic. They have a large sliding door, with balcony, where you breath in...More

1  Thank Rolandus
Reviewed 1 week ago

Excellent customer service, all staff members are polite and friendly. Needed an extension cord for my husbands sleep machine and one was sent to our room. We ate at Jack's and the waiter and waitress were so helpful we came after their lunch and before...More

Thank lindabR5706QF
Reviewed 1 week ago via mobile

Nice hotel great location close to fisherman’s whaft . Rooms looked a little old . Nice hot tub across building along with parking .parking charges 20 for self parking . Over all ok place to spend a night

Thank shakungifts
Reviewed 2 weeks ago

Great location for a family with teens as they can walk out the door and the warf, historic district and bike trail are right there. Also strategically placed is an urgent care clinic which we had need to call on - very convenient. Extremely comfortable...More

Thank portpaint
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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 159 - USD 389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Monterey
#3 Luxury Hotel in Monterey
#4 Spa Hotel in Monterey
#4 Business Hotel in Monterey
#7 Family Hotel in Monterey
#9 Romantic Hotel in Monterey
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 159 - USD 389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Monterey
#3 Luxury Hotel in Monterey
#4 Spa Hotel in Monterey
#4 Business Hotel in Monterey
#7 Family Hotel in Monterey
#9 Romantic Hotel in Monterey
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (490)
Room & Suite (559)
Dining (65)
Pool & Beach (37)
Hotel & Grounds (363)
Bathroom (36)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jamaicabitty
31 October 2017|
AnswerShow all 3 answers
Response from Laura W | Reviewed this property |
We heard no noise at all
0
Votes
kscdavis
30 July 2017|
AnswerShow all 9 answers
Response from Trisch I | Reviewed this property |
Our room didn't have aircon, but it had a ceiling fan and a portable cooler unit. However given it was a cool time of year this was suffice.
0
Votes
jamaicabitty
6 July 2017|
AnswerShow all 8 answers
Response from Trisch I | Reviewed this property |
You can drive up to the front of the hotel at check-in, so no need to walk a long distance at all. The current construction appears to just be the convention part only, we didn't see any other construction going on.
0
Votes
Room Tips
"request a room that fits your individual needs."
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"Bay view rooms are lovely."
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"I would always opt for a corner room, but all are nice."
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"We had a room close to the spa/pool area. Very convenient"
Read review
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