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Portola Hotel & Spa at Monterey Bay

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Traveller (651)
Room & Suite (616)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED Certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, three on-site restaurants including a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Marina View
HOTEL CLASS
Hotel links
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2,869Reviews
1,293Photos
32Q+A
100Room tips
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Popular mentions
Beautiful hotel right in the heart of downtown Monterey. Portola is located in a perfect location to go exploring. The room was very nice and all the staff are extremely helpful. Would absolutely recommend this hotel to anyone.
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Hotel's Favourite
Great dog friendly hotel and price. Great location walking distance to wharf and downtown. Clean and large room and lively lobby with fur babies everywhere - even pet friendly restaurant. Highly recommend- we’ll definitely return.
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Response from PortolaHotelSpa, General Manager at Portola Hotel & Spa at Monterey Bay
Responded 12 Mar. 2018
Hi april77772016, Thank you for your review of the Portola Hotel & Spa on TripAdvisor. We were glad to hear that you enjoyed your visit to Monterey and had an opportunity to experience local attractions within walking distance from the hotel. We hope to have a chance to welcome you back to Monterey soon! Sincerely, Portola Hotel & Spa Management Team
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Naiomi was super helpful in suggesting local places to hang out. We ultimately chose Peter B's Brew Pub right at the hotel and Miguel was attentive, accurate, and beyond courteous! We'll definitely be back!
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After mistakenly driving PCH 1 my first time from a perfect sunset in Cambria to Monterey (105 mi.) and the now laughable 3 hour anxiety attack, Portola was the oasis we needed. Room service with excellent food. Fresh robes in the room. Comfy clean fluffy bedding. Perfect.
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Yummy warm cookie to start Good value Great service Loved peter b’s brewhouse Great location to walk to the wharf Jacks was convenient for a nice drink by the fire Breakfast at the club was yummy and great atmosphere
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The main courtyard view.
Courtyard Room View
Professional photo exclusively commissioned by TripAdvisorPortola Hotel & Spa at Monterey Bay
The Portola Double at the Portola Hotel & Spa at Monterey Bay
Professional photo exclusively commissioned by TripAdvisorPortola Hotel & Spa at Monterey Bay
The One Bedroom Executive Suite at the Portola Hotel & Spa at Monterey Bay
Professional photo exclusively commissioned by TripAdvisorPortola Hotel & Spa at Monterey Bay
The Portola Double at the Portola Hotel & Spa at Monterey Bay
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Hi Capucine C, Portola Double rooms are best for sleeping four. We recommend you call our on-site reservations department to discuss the best possible accommodations for your family and rates for your stay. Please call us at (888) 222-5851. We also offer a complimentary children's pirate program for children ages 3 to 12 if any of your children are in this age range. We hope to welcome you to Monterey soon! Sincerely, Portola Hotel & Spa Management Team
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When is check in
Hi Justlynn J. Check-in is at 4pm. If you have additional questions about the property please call us directly so we may assist you with the necessary information to make your stay wonderful. Toll Free (888) 222-5851. Sincerely, Portola Hotel & Spa Management Team
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How much is parking at the hotel? I can't seem to find this on the website. Thank you
Hi Alexandra O, The Portola Hotel & Spa offers a parking garage for all hotel guests. Self-Parking: $20 per day (In/Out Privileges) Valet Parking: $23 per day (In/Out Privileges) For additional information about parking and driving directions, visit our website and select "Maps & Directions" from the top menu. We hope to welcome you to Monterey soon! Sincerely, Portola Hotel & Spa Management Team
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We parked in the parking lot across the road that was manned with a barrier and you had to get a token from the hotel, can't remember how much it was. We didn't use the hotel valet parking as didn't want to pay their prices. All safe and secure.
1 vote
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Do all of the rooms have balconies? What floor and location of the hotel has the best views?
No all the rooms do not have balcony and we did not have a view. Sorry can’t help with the view rooms.
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"get a room on a higher floor"
"East-facing rooms have a harbor view. Side buildings have less view."
"Take a tower ocean view room A few more dollars, but nice view"
"Avoid rooms by the pool - aka not the main building, you have to cross a public shopping center to get to them."
"High floors with Marina views"
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PRICE RANGE
USD 203 - USD 432 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
portola hotel and spa at monterey bayportola hotel monterey bay
LOCATION
United StatesCaliforniaMonterey
NUMBER OF ROOMS
379
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