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Red Roof Inn & Suites Monterey

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Red Roof Inn & Suites Monterey
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414 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn & Suites Monterey
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Showing 358: English reviews
Halifax, Canada
1 review
Reviewed 20 May 2016

The management and staff are HORRIBLE. Not flexible at all. Make sure you read the fine print on your booking. I will never book here again. Red Roof is dirty, dirty. I would not stay here if it was offered to me for free. They'd probably find some way to charge me anyway.

Helpful?
Thank cjonesy2016
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear Guest, Thank you for leaving us some feedback regarding your stay. I very much appreciate any and all comments I receive about a guest's experience at the Hotel as they are instrumental in helping the management team hone in on the areas of service and product presentation that may be lacking. It's disappointing to hear that you felt the... More 

San Francisco, California
1 review
Reviewed 13 May 2016 via mobile

The best hotel around in Monterey Bay area Mary is a great person with a great personality The rooms are nice and clean nice area jacuzzi is very relaxing love staying here Thank you Mary for making my trip comfortable

Helpful?
Thank Krissy L
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear Krissy, Thanks so much for the wonderful comments! We're so glad you enjoyed your stay at the Red Roof Inn, I am so glad you really enjoyed our Family suite with a fireplace and jacuzzi, I look forward to the next time you stay with us. Don't wait too long before coming back to visit :) Mary Montano, General... More 

los angeles
Level Contributor
165 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 12 May 2016

Located a few miles from downtown, this place was dingy looking on the outside but kinda decent in the inside. I had to sleep and wake early for a marathon so I didn't want to book something luxurious since i was in the room for less than 8 hours! There was some noise next door but I was tired and... More 

Helpful?
1 Thank travelinh1
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear guest, Thank you for taking the time to write a review about your stay, we always happy to hear what our guest enjoyed about their stay, and it looks like you even found a cute restaurant you liked nearby. Thank you for taking the time to leave us some feedback about your experience, and hope to see you soon...... More 

Fresno, California
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 May 2016

Don't expect too much and you won't be disappointed. It's a typical motel with decent beds, reasonably comfortable, fairly clean. Good location near Cannery Row and reasonably priced. I would stay there again.

Helpful?
Thank HCPIII
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear guest, Thank you for taking the time to leave us some feedback about your experience. I am glad you enjoyed our comfortable and clean rooms. Thanks again for staying with us, and look forward in your next visit at the Red Roof Inn. Mary Montano, General Manager More 

Fresno, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2016

So I paid for the "family suite", which features a jacuzzi tub in the room. I dont see how this qualifies as a family suite, unless you mean to "start a family" suite. With mirrors on both sides of the tub, I guess its so you can watch the kiddos swim in there from the other room. So first off,... More 

Helpful?
Thank David P
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear guest, I am so sorry for the inconveniences you encounter during your stay... There is not much we could do with the layout of the room. Our prices for weekends are usually higher, like the one you paid, we invite you to stay during the week for lower prices. We would like to mention that we have upgraded our... More 

Deming, New Mexico
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 April 2016

Stayed in down stairs room due to having a small well trained dog with me. Sounded like remodeling was going on upstairs (very unlikely as it was a Saturday night). Noise started at about 10pm, the noise was off and on till about 3am. My dog kept waking me up as she could not sleep either. I advised the clerk... More 

Helpful?
Thank lovetoseethesights
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear guest, Please accept my sincerest apologies for the inconvenience with the noise, sometimes our goal of having our guest have a memorable stay is affected by other people who are not conscious of time. I do want to mention that your comments about the service are heard loud and clear and steps have been taken to ensure we are... More 

Level Contributor
6 reviews
Reviewed 12 April 2016 via mobile

My Mom and I stayed one night while traveling through the town. Pros: The desk clerk was very nice and accommodating. We stayed in #107. It was clean with a refrigerator, microwave, and hair dryer. Cons: Noise that might have been coming from the refrigerator and heater kicking on and off all night. Overall it was good for the price.... More 

Helpful?
Thank Kim T
Redroofinn773, General Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear guest, Thanks so much for the wonderful comments! We're so glad you enjoyed your stay with your mom. We always try to keep our rooms at an affordable price. I am sorry about the noise from the AC unit or the refrigerator. We hope to see you soon and we look forward to the next time you stay with... More 

Fresno, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 March 2016 via mobile

My family & i were planning a trip for the weekend in Monterrey bay. I called a day before and was able to book a room with the no problem. Check in & check out was quick & easy! The rooms were very clean & also included microwave & refrigerator. Which that was a big plus for my husband and... More 

Helpful?
2 Thank Maria L
Neil P, Public Relations Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear Maria, WOW!!!, what can we say but express our utmost gratitude to you for leaving a perfect review. We always get a bit giddy when we get these perfect scores because it means so much to us. We are really working super hard to make The Red Roof INN one of the hidden gems and best values to stay... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 February 2016 via mobile

As I read the management response something needs to be said. First off I did report the ants and as I mentioned in my first review NOTHING was done. Second me bringing chocolates into my room I paid for shouldn't be the problem the hotel room was the problem. I been to many hotels and didn't see a fly. Third... More 

Helpful?
Thank Crystal S
Neil P, Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear Crystal; Thank you so much for sharing your experience with us. I am very sorry that we could not fulfill your expectations. Please accept my sincerest apologies for any misunderstanding or miscommunications on behalf of my staff. We will do our absolute best to take corrective measures to prevent similar situations from occurring in the future. I hope you... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2016 via mobile

When we first checked in we thought it was great my husband got a government discount and they gave us a private room. As our day continued there where a few black ants on the walls crawling into the outlet, I thought it wasn't gonna so bad until we bought chocolate at a local store and dropped off all our... More 

Helpful?
1 Thank Crystal C
Neil P, Guest Relations Manager at Red Roof Inn & Suites Monterey, responded to this review

Dear Crystal, Thank you so much for sharing your experience with us. I am very sorry that we could not fulfill your expectations. Please accept my sincerest apologies……. We will do our absolute best to take corrective measures to prevent similar situations from occurring in the future.I hope you will give us an opportunity to better serve you! However I... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Red Roof Inn & Suites Monterey is non-smoking and conveniently located near Highway 1, 68 and 218 near the juncture of Monterey, Seaside and Del Rey Oaks. Less than 5 miles away from Monterey Fairgrounds and the beach, it's easy for our guest to enjoy major events and the California sun. Drive a little further and you can visit the famous Fisherman's Warf as well as Cannery Row; where you can enjoy shopping, fine dining, entertainment and the Monterey Bay Aquarium. For the adventurous type, only 15 minutes away, you can visit Pebble Beach and the renowned 17-Mile Drive. Enjoy gourmet restaurants, shopping and multiple golf courses along the ocean. you can also visit numerous missions and historic monuments around the area. Red Roof Inn & Suites Monterey is ideal during major seasonal events such as; the Monterey Jazz Festival, Monterey Auto Week, the Big Sur International marathon, and Mazda Raceway Laguna Seca. our location is convenient for all events, and we offer great deals on advance bookings along with ample parking for a variety of vehicle sizes. Red Roof Inn & Suites Monterey is non-smoking and has 55 newly renovated rooms ranging from standard accommodations to suites. All rooms feature free WiFi, a 32" LED TV, a microwave, refrigerator, In-Room Coffee, a hair dryer, and an iron & ironing board. Enjoy quality time with the family in one of our 2 Family Suites offering 2 king sized beds, a jetted spa tub, a living area with a fireplace and two 32" LED TV's. We also offer a seasonal continental breakfast, primarily during the summer months. Experience our complimentary coffee-house style coffee and tea in the Lobby. We also offer an on-site snack machine, soda machine and ice machine and feature a cafe shop conveniently located on our lot. The Red Roof Inn & Suites Monterey has ample parking able to accommodate any size vehicle. We also have an on-site RV Park which includes hook-ups ranging from electric 120v line, water, cable and septic station for all RV guests. We can accommodate RV sizes ranging anywhere from10'-60'. One family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn & Suites Monterey

Address: 2227 Fremont St, Monterey, CA 93940-5404 (Formerly America's Best Value Inn & Suites - Cypress Tree Inn)
Region: United States > California > Monterey County > Monterey
Price Range: $72 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn & Suites Monterey 2*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Red Roof Inn, Expedia, Hotels.com, Travelocity, Odigeo, Orbitz and Priceline so you can book your Red Roof Inn & Suites Monterey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
America`s Best Value Inn And Suites - Cypress Tree Inn
America`s Best Value Inn & Suites - Cypress Tree Hotel Monterey
Hotel Style:
#3 Business Hotel in Monterey
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Monterey staff and other travellers.
2 questions
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over a year ago
high springs fl
over a year ago

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Questions? Get answers from Red Roof Inn & Suites Monterey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you specify that you do NOT want 226 or 227. Very scary.”
 of 5 bubbles 86jodia, 9 Aug 2016 | Read review
“stay downstairs”
  • the
  • one of the electrical sockets that you plug stuff in and watch fall out. Room 210
  • bathroom door
 of 5 bubbles X9426BUdavidp, 25 Apr 2016 | Read review
“Only if you want to party all night, maybe the non-animal rooms are better?”
 of 5 bubbles lovetoseethesights, 11 Apr 2016 | Read review
“rooms was small but had the necessary amenitities”
 of 5 bubbles yolandaw758, 25 Jan 2016 | Read review
“Be sure to ask for an ADA room if any member of your party is disabled.”
 of 5 bubbles mikerZ7218AY, 31 Dec 2015 | Read review
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