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Sheraton San Jose Hotel

361 reviews
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Traveller (134)
Room & Suite (86)
Pool & Beach (16)
Overview
  • Excellent31%
  • Very good44%
  • Average18%
  • Poor3%
  • Terrible4%
Travellers talk about
“san jose”(68 reviews)
“the club lounge”(11 reviews)
“front desk”(45 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Sheraton San Jose Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (361)Write a Review
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All reviewssan josethe club loungefront desksilicon valleybusiness hotelbed was comfortablelarge roombay areavery nice hotelbusiness tripcabanabistrosuiteinternetfreewaygymsjc
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161 - 165 of 336 reviews
Reviewed 3 January 2014

I'll admit, this wouldn't have been my first choice of hotel, in fact, it probably wouldn't have made the top-ten. I work for a nearby company, and when coming to visit this September, everywhere else was fully booked. The room rate we were quoted was...More

5  Thank Underc0ver_Elephant
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 4 February 2014

Thank you for your feedback. I'm sorry that your experience here was not as expected. While internet may not be free here, our internet service provider insures a secure end-to-end network that protects our hotel guests from attacks and stolen data. The Make a Green...More

Reviewed 31 December 2013

This hotel used to be much better managed and I used to go there very often. But during the last years their services have deteriorated a lot. Last time I was there, they did not even do my room, and I had no newspapers in...More

5  Thank SwissTraveller21
Reviewed 23 December 2013

We are Starwood Gold members and usually travel quite quite often. There bathroom was quite dingy and thee door was so filthy and full of grime that I didn't want to touch it. The shower was small and had no pressure. The bed was however...More

5  Thank venuszany
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 18 January 2014

We were quite surprised with your feedback because we know that our housekeeping team does a very good job of maintaining the cleanliness of the rooms. However, we thank you for sharing it with us. It is an opportunity to improve further. Thank you for...More

Reviewed 6 December 2013

I have been staying at this Sheraton for over a decade, and I always enjoy my stays. The Front Desk staff are always very welcome and helpful. The room are clean and spacious. When I ate breakfast in the restaurant today, Joel Rodriquez , my...More

Thank liamsdad01007
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 14 December 2013

Thank you for sharing your feedback about your recent experience here at the San Jose Sheraton Hotel. Although everyone at the hotel always does their best to make each guest happy, we are excited to hear that Joel truly made a difference. We are proud...More

Reviewed 5 December 2013

You know a great hotel when you've had a wonderful experience prior to even checking into a room. I had delays that caused my travel plans to change and was very well pleased when I called this property and spoke with Chris who gave me...More

1  Thank Anderson M
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 14 December 2013

Thank you for sharing your great experience with us and our future guests. It truly makes a difference when you feel welcome even before you arrive. We are proud of Chris, Charlo, and Joel, who all exemplify the great team that we have and our...More

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1313233343568
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Heated pool
Details
Price range
USD 133 - USD 473 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 133 - USD 473 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms
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Traveller (134)
Room & Suite (86)
Pool & Beach (16)
Dining (8)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
maritaysa
9 September 2015|
AnswerShow all 2 answers
Response from Dylan Z | Reviewed this property |
Uber, ask the hotel for shuttles service, I think they can provide that
0
Votes
Room Tips
"Don't buy up to the concierge level. It is NOT worth it"
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"Club level rooms might not have mini fridges. Rooms have balconies, get a room with a balcony facing the..."
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"Ask for a room away from the freeway side on a high floor"
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"Don't spend extra for the concierge lounge - it's not worth it"
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