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Sheraton San Jose Hotel

358 reviews
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Traveller (126)
Room & Suite (57)
Pool & Beach (16)
Overview
  • Excellent31%
  • Very good44%
  • Average18%
  • Poor3%
  • Terrible4%
Travellers talk about
“san jose”(68 reviews)
“the club lounge”(11 reviews)
“front desk”(45 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Sheraton San Jose Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (358)Write a Review
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All reviewssan josethe club loungefront desksilicon valleybusiness hotelbed was comfortablelarge roombay areavery nice hotelbusiness tripcabanabistrosuiteinternetfreewaygymsjc
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1 - 5 of 334 reviews
Reviewed 5 weeks ago via mobile

This hotel is not much of Sheraton but it covers your needs. I did get a better rate on Expedia . Rooms were basic beds were ok. Room was average size for 3 adults. Breakfast was ok. There was noise from freeway. Housekeeping attendant (Susana)...More

Thank kingcrabbig
Response from Angelique L, Manager at Sheraton San Jose HotelResponded 4 weeks ago

Thank you for taking the time to share your comments about your stay, we are happy to know that we met your needs. We look forward to exceeding your expectations next time you stay with us.

Hotel's Favourite
Reviewed 30 October 2017 via mobile

I stayed a week in that hotel for business. The room is well decorated and the bed very confortable. Very nice location since it is 2 min drive from Cisco office. The Milpitas mall is also very close and has plenty of restaurants

Thank Gaelto
Response from Angelique L, Manager at Sheraton San Jose HotelResponded 3 November 2017

Thank you for your feedback! We're glad that you had a good experience here and we look forward to your next stay with us.

Reviewed 27 November 2017

Stayed here for 6D5N and it was a pleasant stay overall. Room is clean and equipped with the necessary amenities however the furnishing is a little old. The staff were friendly and approachable. Hotel is situated near eateries too.

Thank tunawhiskas
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 28 November 2017

Thank you for your candid comments about the property. We appreciate the feedback and will carefully evaluate the areas that need improvement. We hope to see you again!

Reviewed 8 November 2017

stayed here again. pillows are very old and feather pillows go real soft unless they are replaced frequently. made it very hard to sleep. maid service didn't replace anything in the room. I stopped by the concierge lounge for the evening spread. it wasn't just...More

Thank Alan_B_CO
Response from rlangley, Front Office Manager at Sheraton San Jose HotelResponded 10 November 2017

Alan_B_CO, Thank you for taking the time to give us feedback regarding your recent stay with us. I'm sorry to hear that we failed to service your room properly and that you found the offerings in the club lounge unsatisfactory. Thank you for rating our...More

Reviewed 16 October 2017

PROs: fine courtyard, with pool, fountain and nice high palms. Probably the main asset of this property. Clean room. Kind service. The restaurant delivers very good food. CONs: Troubled WiFi -needed to use my cellphone as hotspot. Dated, classic Sheraton rooms; same for the restaurants'...More

Thank Hedin
Response from Angelique L, Manager at Sheraton San Jose HotelResponded 18 October 2017

Hedin, Thank you for your candid feedback about your recent stay. We will share your comments appropriately with the departments so that we can work on improving on those areas that need further attention. We hope to see you again when you are back in...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Heated pool
Details
Price range
USD 136 - USD 492 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 136 - USD 492 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms
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Traveller (126)
Room & Suite (57)
Pool & Beach (16)
Dining (10)
Hotel & Grounds (57)
Bathroom (19)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
maritaysa
9 September 2015|
AnswerShow all 2 answers
Response from Dylan Z | Reviewed this property |
Uber, ask the hotel for shuttles service, I think they can provide that
0
Votes
Room Tips
"Don't buy up to the concierge level. It is NOT worth it"
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"Club level rooms might not have mini fridges. Rooms have balconies, get a room with a balcony facing the..."
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"Ask for a room away from the freeway side on a high floor"
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"Don't spend extra for the concierge lounge - it's not worth it"
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