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Embassy Suites by Hilton Milpitas Silicon Valley

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Embassy Suites by Hilton Milpitas Silicon Valley
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746 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Milpitas Silicon Valley
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Showing 721: English reviews
San Antonio, United States
Reviewed 17 May 2016

Is good to know that a hotel with a good price can provide incredible service and that the staff have a great commitment with the customer. All the areas of this hotel are really clean. By the way the central part of the hotel with the nature decoration looks awesome.

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Helpful?
Thank Manuel M
EmbassySuitesAGM, Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review

Thank you so much for your recent review. We appreciate your selection of our hotel when visiting Milpitas. I'm so glad to hear that in several areas of your stay you were able to be fully satisfied. Thank you so much for your business and we hope to see you again soon!

Sacramento, California
Reviewed 17 May 2016

This place has smoking rooms. If you don't want to sleep in what smells like an old casino, make sure you get a nonsmoking room. I was stuck in the smell for four days and they wouldn't change the room. The staff was great, everything else was not worth the money. The rooms are very dated. No screens on the...

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Helpful?
Thank U1606AXalexk
EmbassySuitesAGM, Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review

Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet expectations. I can assure you our staff will take your comments under consideration as we continually work to improve our guest experience. Thank you for your kind words regarding our staff. I hope that if your travels bring you back...

CaptT820
Reviewed 14 May 2016

The service was fantastic. Now you can request service by text for anything you need. The room was a bit dated, but was huge in size and had a small balcony that viewed the nearby mountains. The higher floors have the better views. The location was adequate as there are not too many places to eat nearby. The room was...

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Helpful?
Thank CaptT820
EmbassySuitesAGM, Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review

Thank you so much for your review. I am thrilled to hear you enjoyed our hotel and the amenities we offer. Thank you for your comments regarding our atmosphere and service, they are greatly appreciated. We will take your comments under consideration as we continually work to improve our guest experience. Thank you once again! Have a pleasant day.

Reviewed 10 May 2016

The room was good, no major issues; they do a very good job with breakfast, there is variety of foods. I had a positive experience with all the staff. The location of course takes more time to get to the valley area compared with hotels in Santa Clara but I guess that is up to the customer if they want...

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Helpful?
Thank Bilal J
EmbassySuitesAGM, Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review

Thank you for your review. We will take your comments under consideration as we continually work to improve our guest experience. We are glad to hear that overall you were happy with your stay. We hope you will consider staying with us again in the future. Have a pleasant day.

San Diego, California
Reviewed 9 May 2016

This particular location needs updating. Rooms are not clean. Carpets smell. Lobby is dirty. Management NOT visible. Guests are allowed to be loud and rowdy. 2 False Fire Alarms in 2 consecutive nights and no one can explain why.

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Helpful?
Thank firsttimeguest33
EmbassySuitesAGM, Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review

Thank you for your feedback of your stay with us. I sincerely apologize that we were unable to meet expectations. I can assure you our staff will take your comments under consideration as we continually work to improve our guest experience. We hope we will have the opportunity to regain your trust and confidence. I appreciate your honest feedback. Thank...

San Diego, United States
Reviewed 8 May 2016

Unsupervised 16 year old teens running all over making noise after 11 pm. Evacuated twice due to fire alarms being set off during Saturday and Sunday night. No explanation from staff about either incident. Room being left open after cleaning staff had left.

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Helpful?
Thank Mark K
EmbassySuitesAGM, Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review

Thank you for taking the time to write your review of our property. I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your...

San Jose, California
Reviewed 6 May 2016

A damper on the whole experience was the two consecutive nights of false alarms where room evacuations were announced over the room speaker. The breakfast offered a vast array of choices. In contrast the "munchies" for the complimentary evening reception was a disappointment. Only pretzels, salsa and chips were available one evening, and an additional fruit assortment for our second...

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Helpful?
Thank B4988YHdaniell
EmbassySuitesAGM, Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review

Thank you for your review of our facilities. We will take your comments under consideration as we continually work to improve our guest experience. Unfortunately we did have false fire alarms go off during your stay due to a glitch in our system, we are terribly sorry for the inconvenience that was imposed. We appreciate your comments regarding our breakfast...

Lansing, Michigan
Reviewed 6 May 2016

Decent hotel. Not sure it was worth the price, but most hotels in the area were close to the same price. Furnishings are old but the bed was comfortable. The breakfast was great! Made to order omelets and pretty much all the breakfast options you could want. Evening receptions with house wines and well liquors. The staff was very friendly...

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Helpful?
Thank Angelam2106
EmbassySuitesAGM, Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review

Thank you for your review of our facilities. We will take your comments under consideration as we continually work to improve our guest experience. We appreciate your comments regarding the amenities we offer and will be sure to pass them along to our Director of Food and Beverages. Thank you for your time and have a pleasant day!

Singapore, Singapore
Reviewed 2 May 2016 via mobile

I moved over to this hotel after a night at Extended Stay and no regrets about it. I need to pay extra 10bucks and everything is so much better. Breakfast is good but it was very crowded. The manager and kitchen staff came out to clear the tables so appreciate their effort to keep the guests happy and tables clean....

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Helpful?
Thank cmtan65
EmbassySuitesAGM, Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review

Thank you for your review. We appreciate your feedback as we are continually striving for excellence with both our service and product. We will take your comments under consideration as we continually work to improve our guest experience. Thank you for your time and have a pleasant day!

Boston, Massachusetts
Reviewed 30 April 2016

On arrival, I did not get a HHonors Gold Member refreshment bag.... No big deal but they should do better... But most disappointing were the toilets... whenever you flush, it splashes water all over the place... so much so that I had to wipe down the seat every time... I paid $300 per night... I don't think I need to...

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Helpful?
Thank 121yc
EmbassySuitesAGM, Manager at Embassy Suites by Hilton Milpitas Silicon Valley, responded to this review

Thank you for your feedback of your stay with us. I am terribly sorry that we were unable to meet expectations based upon your review. I apologize for the issues you endured, we will take your comments under consideration as we continually work to improve our guest experience. I appreciate your honest feedback and hope that one day will be...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Milpitas Silicon Valley

Address: 901 E. Calaveras Blvd., at the corner of Hillview Avenue, Milpitas, CA 95035
Region: United States > California > Milpitas
Price Range: $195 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Milpitas Silicon Valley 3.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Embassy Suites Milpitas Silicon Valley Hotel Milpitas
Milpitas Embassy Suites
Hotel Style:
#5 Romantic Hotel in Milpitas
#7 Business Hotel in Milpitas
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Milpitas Silicon Valley staff and other travellers.
7 questions
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Rancho Cucamonga, California
over a year ago
Rancho Cucamonga, California
over a year ago
Sacramento, California

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Questions? Get answers from Embassy Suites by Hilton Milpitas Silicon Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the Homewood Suites close to the SJC airport or the Doubletree. .”
 of 5 bubbles MajorDeez, 8 Dec 2016 | Read review
“Far away from the highway.”
 of 5 bubbles 451kimberlyt, 19 Nov 2016 | Read review
“Beware of drinking glasses”
 of 5 bubbles 422triciap, 29 Sep 2016 | Read review
“Do not accept a key for Room 306!!”
 of 5 bubbles FryslanGirl, 20 Sep 2016 | Read review
“Never get a room with view on the highway”
 of 5 bubbles 999isabellen, 16 Sep 2016 | Read review
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