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Extended Stay America - San Jose - Milpitas - McCarthy Ranch

98 reviews
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Traveller (28)
Room & Suite (27)
Dining (2)
Overview
  • Excellent28%
  • Very good19%
  • Average15%
  • Poor14%
  • Terrible24%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (98)Write a Review
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All reviewswalkable distancegeneral managervery nice place to stayclean roomsmall kitchenmccarthy ranchair conditionerlocation is greatbay areasan joseofficecompanyamber
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21 - 25 of 94 reviews
Reviewed 8 January 2017

The staff working here are very helpful and friendly. The location is close to China town. A lot of Chinese restaurants and stores are within walking distance. It is equipped with a kitchen so you can do some cooking there. In general, It is worth...More

Thank 亚宇 彭
Response from Manager_11525, Manager at Extended Stay America - San Jose - Milpitas - McCarthy RanchResponded 11 January 2017

Thank you for taking the time to share your comments. We are glad or staff provided you with memorable customer service and that our convenient location was beneficial during your stay. It is good to know you felt our hotel was worth the price. Thank...More

Reviewed 22 December 2016

Woke me up after was called by front desk after midnight then hung up, then without warning the mgr. shows up at my door knocking after midnight demanding I open the door without identifying herself. They claim they weren't sure if I was a registered...More

Thank cyclonergr
Reviewed 13 November 2016

This place is crappy.... stayed her 2 nights in September while on business in Silicon Valley. There was a game on at the Levi's Stadium so the pickings were limited. The room was extremely basic, the bath water collected in the tub. They do not...More

Thank pencilelbow22
Reviewed 17 October 2016

Upon my check-in on 06/09/16, I was told, I would receive weekly room service on Sunday. I didn't receive any for two weeks. After shooting some emails to higher authorities, I finally received it. I stayed for another two weeks and didn't receive the service...More

Thank niladri c
Response from Manager_11525, Manager at Extended Stay America - San Jose - Milpitas - McCarthy RanchResponded 21 October 2016

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for not keeping our promise of providing weekly housekeeping service. To make sure this doesn't happen again, I am reviewing this response with...More

Reviewed 29 September 2016 via mobile

- Run down place that is relatively cheap compared to other hotels in area, but for what you get is still expensive. It feels like a hotel where you go to commit suicide. - kitchen with electrical plates and no safety are a fire hazard....More

Thank John B
Response from Manager_11525, Manager at Extended Stay America - San Jose - Milpitas - McCarthy RanchResponded 7 October 2016

Your review for our hotel was recently brought to my attention. It looks like our hotel was not up to standards during your visit, and we'd like to sincerely apologize for that. We strive to offer a clean and relaxing environment for our guests and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 111 - USD 222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 111 - USD 222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (28)
Room & Suite (27)
Dining (2)
Questions & Answers
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Zheng B
28 November 2014|
Answer
Response from vikasmtrip | Reviewed this property |
I dont think any specific area code required to call US number jusr dial +1 408 (rest of the number)
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Room Tips
"Although I'm on the first floor. Noise is very minimal. But usually the 2nd floor rooms are quieter."
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"Try to get a room on the second floor."
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"Deluxe rooms on the 1st floor of the building where reception is located"
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"Find somewhere else to stay"
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