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The Westin San Francisco Airport

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The Westin San Francisco Airport
The Westin San Francisco Airport
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341 Reviews from our TripAdvisor Community

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Showing 311: English reviews
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Huntsville, Texas
Reviewed 4 days ago NEW

I travel to airport hotels all the time, and I expected a good stay at this 4-star airport property. But, I was truly impressed with the authenticity of the service, and the commitment to customer care. The hotel has a spacious, airy lobby that is convenient for getting work done and on-the-fly meetings. Outstanding service at the front desk, which...

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Helpful?
Thank heyfortunato
West Covina, California, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 30 November 2016

The hotel is close to the airport with free airport shuttles that depart every 15 minutes or so. Rooms were very clean and nicely furnished with comfortable beds, fridge, coffeemaker and the usual amenities. The bathrobe was a special and unexpected treat. There is a restaurant on site as well as an indoor pool and spa in an atrium like...

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1Thank Koln101
About Hotel's Favourite Review
Patricia A, Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear Koln101, Thank you for sharing your experience at the Westin SFO. I am thrilled you enjoyed your stay with us. Please feel free to reach out to me directly upon your return. Regarding the $110.00 authorization. This is probably for incidentals a deposit that will be released within 3-5 days post departure. If you would like to have me...

Reviewed 4 days ago NEWvia mobile

Stayed here for one night. Jennifer at the front desk was very helpful. Thank You! The hotel is clean and has a great gym facility. The only negative I could see is that there is no lounge for Spg Platinum members. I would stay here again.

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Helpful?
Thank Glowa M
Salt Lake City, Utah
Reviewed 6 days ago NEWvia mobile

Westin Hotels are nice. And I have stayed at many of them around the world. This Westin hotel is so close to the San Francisco Airport. It is right by the Bayfront Park. So you can enjoy a nice walk there right from the hotel. The lobby area is really nice and has nice restaurant/bar. The pool is also nice....

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Helpful?
Thank SlyStalloneFan
SFOWestin, Guest Relations Manager at The Westin San Francisco Airport, responded to this review

Dear SlyStalloneFan, Thank you for taking the time to share your experience. On behalf of our entire staff at The Westin San Francisco Airport we apologize you were unhappy with the fees associated for overnight parking at our property. Please know that our prices are very competitive in the area among other full service big brand hotels and half that...

Sydney
Reviewed 1 week ago

The location of this hotel is excellent as it is only about 5 minutes from the airport. The pick up shuttle operates every 15 minutes from the hotel courtesy shuttle stop just outside the domestic terminal. So getting to the hotel from the airport is very easy. The driver was helpful in transferring our three suitcases onto the shuttle. Although...

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Helpful?
Thank ptseng
Reviewed 1 week ago

The banquet, restaurant and bar, and front desk staff gave our members excellent service. I truly would like to thank Jonathan (R&B) for always making me and other members of our union feel very welcome whenever we stay at this Westin. He remembers our names! The banquet staff is amazing! Thank you Evangelina, Jaswan and everyone else that took care...

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Thank Wanda T
San Francisco, California
Reviewed 1 week ago

Overall good experience. Staff is super friendly, comfortable beds, good water pressure in showers. Only downside is I had a room with a connecting door. The door is so thin I felt like I was sharing a room with my neighbors. Not the experience I wanted at midnight before catching a 6am flight. :( Big bummer is on my profile...

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Helpful?
Thank caligirl841
Valencia, Spain
Reviewed 1 week ago

Unbelievable but true! First, I've never stayed so long in any hotel and I was actually sad to leave - not my usual emotion to say the least. Second, the staff was ready and able to assist with any issues immediately to my stay optimal. Successfully. This is incredibly important. Third, the meals at the restaurant were delicious and satisfying....

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Thank R0shanna
Reviewed 1 week ago via mobile

I recently stayed at the Westin after being put there for the day. There were delays with our flight and the airline was supposed to give us vouchers to stay in a room and eat 2 meals. After an hour of the hotel staff staring at me like I had 10 heads, they eventually found us a room to stay...

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Thank Brittany D
SFOWestin, Guest Relations Manager at The Westin San Francisco Airport, responded to this review

Dear Brittany D, Thank you for sharing your experience. On behalf of our entire staff at The Westin San Francisco Airport we apologize for the concerns you shared about your experience at this hotel. We recently connected through email and I informed you the airlines agreed to cover your dining expenses. Once the vouchers were received, we would then credit...

Fayetteville, Arkansas, United States
Reviewed 1 week ago via mobile

The rooms in this hotel are nice and clean, but they are dated. There have been some feeble attempts to modernize a few things in the room, but they could use a complete remodel. The rooms on the side of the airport are loud, but that is to be expected. Wifi is not a free service and I thought that...

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Thank wkgano

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Alfiere
Cuisines: Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Designed with your unique needs in mind, The Westin San Francisco Airport offers business travelers easy access to the city and Silicon Valley via major freeways and public transport. Less than .5 mile away from San Francisco International Airport, we offer a free shuttle to and from the airport. ... more   less 

Additional Information about The Westin San Francisco Airport

Address: 1 Old Bayshore Hwy, Millbrae, CA 94030-3120
Region: United States > California > Millbrae
Price Range: $172 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Francisco Airport 4*
Number of rooms: 393
Reservation Options:
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Also Known As:
The Westin San Francisco Airport Hotel Millbrae
Westin San Francisco Airport
Westin Hotel Millbrae
Westin Millbrae
Millbrae Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin San Francisco Airport staff and other travellers.
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Questions? Get answers from The Westin San Francisco Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Airplane lovers: Ask for a room on the SFO side!”
 of 5 bubbles heyfortunato, 19 Mar 2017 | Read review
“We had a Bay side view of the airport and our stay was very quiet and enjoyable.”
 of 5 bubbles R0shanna, 13 Mar 2017 | Read review
“Try to ask for a room not on the airport side. It tends to be a bit noisy and the building shakes a bit when planes land.”
 of 5 bubbles 621juliej, 1 Mar 2017 | Read review
“The higher the floor, the better”
 of 5 bubbles LemonyLlama, 27 Feb 2017 | Read review
“A room with an airport view is fun, and the windows are double-paned, so there's no problem of noise.”
 of 5 bubbles Gangamar, 23 Feb 2017 | Read review
5 of 5