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The Westin San Francisco Airport

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Traveller (249)
Room & Suite (196)
Dining (47)
Overview
  • Excellent30%
  • Very good40%
  • Average17%
  • Poor7%
  • Terrible6%
Travellers talk about
“self parking”(13 reviews)
“bay view”(6 reviews)
AMENITIES
Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
4 Star accommodation
All hotel details
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (601)
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548 results
Traveller rating
166
204
100
41
37
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Time of year
LanguageEnglish
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166
204
100
41
37
Show reviews that mention
All reviewsself parkingordered room servicebay viewindoor poolsan francisco airportlate checkcomfortable bedsshuttle servicevery nice hotelfree shuttlestayed here for one nightan overnight stayrental caran early flightking bedrobevalet
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1 - 5 of 548 reviews
Reviewed 2 days ago

A rather dull Westin Hotel. Reception area needs updating. Lift area on guest room floors the same. Rooms rather ordinary considering the rate. Bar area not welcoming. The Thai Bar Tender was friendly and did a great job, considering the bar area was extremely busy.

Thank sshiel2017
Reviewed 4 days ago via mobile

Pros: - close to airport - comfortable beds - nice running trail/park nearby - decent gym - bart train station within walking distance Cons: - restaurant food was poor, expensive - limited food options in immediate area - hotel could use an update - HDMI...More

Thank Metalllica
Response from GeneralManagerAloft, Guest Relations Manager at The Westin San Francisco AirportResponded 2 days ago

Hi Metallica, thank you for such thorough feedback of our hotel. We have shared your comments to the appropriate department to help us our efforts to always increase our service level.

Reviewed 1 week ago

It's convenient to the airport and has a free shuttle. I stayed there because of the price as opposed to nearly $500 to stay in the city. Ubers cost under $25 each way, so the savings worked out great. I never hung out too much...More

Thank Charles R
Reviewed 1 week ago

Rooms were ok, downstairs consists of a narrow lobby and a tired grill/ bar which would look more at home in Fairbanks. The kitchen was closed at 8.30pm. Endless queues at the front desk. Spent literally 30 minutes of my stay queueing. Wandered over to...More

Thank rssa
Response from GeneralManagerAloft, Guest Relations Manager at The Westin San Francisco AirportResponded 6 days ago

Hello rssa, thank you for your feedback of our hotel truly appreciate our guests feedback. We have shared with the team so we can ensure operations team are aware and ready for all guests.

Reviewed 1 week ago via mobile

Not sure where to start. Unfriendly checkin, musty smell in the hallways, worn room, unsightly view of the roof immediately out my window, worn room furnishing. Basically not what I expected fir $400 a night.More

1  Thank Donald P
Response from GeneralManagerAloft, Guest Relations Manager at The Westin San Francisco AirportResponded 6 days ago

Hello Donald P, Thank you for your valuable feedback as we share with the team here on property. We hope to gain your trust back should your travel plans bring you back to Millbrae. Please feel free to reach out to me @sefendi@aloftsfoairport.com so we...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 153 - USD 423 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 153 - USD 423 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (249)
Room & Suite (196)
Dining (47)
Pool & Beach (46)
Amenities (27)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
floracupcake
7 October 2017|
AnswerShow all 4 answers
Response from Jackie C | Reviewed this property |
Don't know about the pet price, but we didn't have to give a deposit
1
Vote
kathy2533
24 March 2017|
AnswerShow all 2 answers
Response from William G | Reviewed this property |
I did not know they have one. If so, they should make it available online!
0
Votes
paulrjeffery
23 March 2017|
Answer
Response from Michael W | Property representative |
paulrjeff, I believe you might be referring to our sister hotel the Aloft SFO.. please visit their website for details, prices and information. airportparkingreservations com Aloft SFO
0
Votes
Room Tips
"We loved the front facing the runway, yet without the accompanying noise levels."
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"Stay somewhere else or risk overbooking"
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"all the room are spacious"
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"Stay at a different hotel"
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