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Aloft San Francisco Airport

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Aloft San Francisco Airport
Aloft San Francisco Airport
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696 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Mendocino County, California
Reviewed 26 September 2016

So the price is a little step but that's the city vibe. I think it's worth the price for one of the most comfiest beds, baller shower, and very clean. Maids are on point and won't bother you. I always stay here when flying out of SFO, super close to airport and there's a shuttle. Be warned parking is $25...

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Helpful?
Thank supalight
LaRhonda S, Starwood Hotels at Aloft San Francisco Airport, responded to this review

Dear supalight, While we're happy to hear you enjoyed our cleanliness, comfortable beds and professional team, we regret you were not satisfied with the food at our W XYZ bar. We have shared your comments with the greater team to ensure this does not reoccur in the future. Thank you for sharing your candid review with us and we hope...

Gulfport, Florida
Reviewed 25 September 2016

I have stayed at this hotel many times, and it is my preferred choice when traveling to San Fran and need to go between San Fran, Palo Alto and San Jose. It is has easy access to Hwy 101 and I-280 to go north south. The rooms are modern, spacious, and comfortable. The beds and bedding provide a relaxing sleep....

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Helpful?
Thank apolloguy
Reviewed 22 September 2016 via mobile

I consider the service and cleanliness of this hotel is excellent but it is far from downtown and you can hear the noise of planes in your room, restaurant service is very limited, there is good swimming pool and gym .

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Helpful?
Thank abdallah m
LaRhonda S, Starwood Hotels at Aloft San Francisco Airport, responded to this review

Dear abdallah m, Thank you for your review! All the best.

San Diego, California
Reviewed 22 September 2016

Trendy hotel but customer service is horrible. Parking was horrible due to their contract with airport parking. Came back late and it took us awhile before we found a legit parking There were vehicles parked in the fire lane. The receptionist that assisted us when we checked in lacks the knowledge to perform her job.

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Helpful?
Thank rommel620
LaRhonda S, Starwood Hotels at Aloft San Francisco Airport, responded to this review

Dear rommel620, We are very sorry to hear that you were disappointed with your stay, and apologize for the inconveniences you and your family experienced. It is very important to us to provide all our guests the best experience and customer service, and I sincerely apologize our staff was not emphathetic towards your concerns during your stay. Receiving this type...

Reviewed 22 September 2016

- Modern, bright, and comfortable lobby with a full bar - fast wifi - strong A/C - strong water pressure, hot shower - easy access to SFO - would return if in the area - snacks and drinks in lobby store

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Helpful?
Thank Victoria S
LaRhonda S, Starwood Hotels at Aloft San Francisco Airport, responded to this review

Dear Victoria S, We're thrilled to learn you enjoyed our hotel amenities and close proximity to San Francisco Airport! Thank you for taking the time to provide your feedback and we look forward to hosting you again in the future. Take care.

New York, NY
Reviewed 17 September 2016 via mobile

Stayed there for two nights as we didn't arrive until 1 am and we were renting a car at the airport in a day. Worked out quite nicely. There is an airport shuttle that runs until midnight but if you call them they will send it out later. The room was big enough for our short stay. Was a bit...

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Thank MabelNY
London, United Kingdom
Reviewed 14 September 2016 via mobile

I only stayed here because I could not find anywhere else in the area and wanted to stay with the SPG group. I just moved from the Aloft Silicon Valley that was full for this night. I was allocated a room that reeked of cigarette smoke in a non smoking hotel!!! Why doesn't housekeeping identify this and take the room...

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Helpful?
3Thank Michael T
LaRhonda S, Starwood Hotels at Aloft San Francisco Airport, responded to this review

Dear Michael T, We recognize your frustration. Thank you for providing us with your honest review regarding the state of our hotel. Your feedback is very helpful in pinpointing aspects that need improvement and we will work directly with housekeeping to better maintain these areas. We are disheartened to hear that you did not like our hotel and regret that...

Abuja-FCT
Reviewed 8 September 2016

Good room facilities. The room was neat and well equipped, but with no drinks in the room's refrigerator. Staff are always willing to help out but not the best services I have seen compared to some other hotels I have stayed in other countries. There's no complimentary breakfast and locating the eating or dining area was difficult.

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Helpful?
Thank ChristianMedupin
Boston, Massachusetts
Reviewed 28 August 2016

I like both this place and it's sister, the Westin, next door. This place is a no frills option... ie. no bellman, restaurant, etc. but perfect if you need a place to stay before an early flight out. A hip, bare bones industrial feel, comfortable beds, limited services. Good shuttle to/from airport.

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Helpful?
Thank WINEandTRAVEL
LaRhonda S, Starwood Hotels at Aloft San Francisco Airport, responded to this review

Thank you for your review! All the best.

Hershey, Pennsylvania
Reviewed 26 August 2016

I usually stay at the Westin but the corporate rate was unavailable this time so I stayed at Aloft. On the good side the staff are very friendly and helpful and I have nothing but praise for their contribution to my stay, e.g. I opted for the green option and the receptionist was quick and friendly when asked to replenish...

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Helpful?
Thank Roger M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located only a half-mile from the airport, the Aloft San Francisco Airport hotel offers guests bright modern rooms with all the amenities including complimentary wireless internet access. Overnight parking is $23.00 Per night ... more   less 

Additional Information about Aloft San Francisco Airport

Address: 401 East Millbrae Avenue, Millbrae, CA 94030
Region: United States > California > Millbrae
Price Range: $168 - $606 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft San Francisco Airport 3*
Number of rooms: 253
Reservation Options:
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Hotel Style:
#4 Romantic Hotel in Millbrae
#4 Business Hotel in Millbrae
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Questions & Answers

Here's what travellers have asked, with answers from Aloft San Francisco Airport staff and other travellers.
3 questions
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9 months ago
Basking Ridge, New Jersey

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Questions? Get answers from Aloft San Francisco Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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