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This hotel feels like it's trying to attract trendy cool hipsters to an industrial modern pseudo-bar scene (dim lighting, communal tables, pool table, board & arcade games, loungey seating). But I don't really think the concept works when you're basically sitting in a hotel lobby....More
Response from GeneralManagerAloft, General Manager at Aloft San Francisco AirportResponded 16 April 2018
Hello nijunihk, thank you for your feedback for your recent stay. The Aloft is a unique brand that covers a limited service space in the hotel industry, we understand our limitation with food options at the bar. We are glad you were able to enjoy...More
I was really looking forward to staying at this Starwood property, loving so many of their brand hotels, this aloft brand seemed Fresh and new so I was excited to give it a try! My first impression checking out the front desk and lobby area...More
Response from GeneralManagerAloft, Guest Relations Manager at Aloft San Francisco AirportResponded 10 April 2018
Dear elizacass, we apologize we seemed to fall short from your expectation, we definitely appreciate your SPG loyalty and trust that your Gold membership is much appreciated at the hotel. We will follow up with your comments on the staff friendliness but also appreciate your...More
Stayed at this hotel for one night (yesterday). The hotel is located South of the airport, so more convenient to the Peninsula than the city.
The woman at reception when I checked in in the evening was a bit surly.
Parking rates are RIDICULOUS. I...More
Response from GeneralManagerAloft, General Manager at Aloft San Francisco AirportResponded 10 April 2018
Thank you for your feedback, we are proud of our cleanliness of the rooms and the hotel. Parking is unfortunately comes with a charge as most hotels in the area has the same practice. I'm glad we were able to satisfy your need...More
Spent one night here with my loved one before heading back home. Everything in this hotel is well thought out and designed to remind you that you are in a airport hotel, without the typical cold "corporate" styling found in most places today. It's functional,...More
Response from GeneralManagerAloft | Property representative |
Hello, we won't be able to guarantee early check in however if you are welcome to come by in the morning and mostly we can rush a room for you. Bart station is 10 minutes walking distance and allow at least 45 minutes going... More
Hello, we won't be able to guarantee early check in however if you are welcome to come by in the morning and mostly we can rush a room for you. Bart station is 10 minutes walking distance and allow at least 45 minutes going down town. Hope this helps. Thank you.