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Rosewood Sand Hill

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263 Reviews from our TripAdvisor Community

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Showing 254: English reviews
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Reviewed 3 days ago NEWvia mobile

Restaurant absolutely overpriced. You could easily spend $75 plus for breakfast for two and portions are small. Spa service is erratic. One time I put on a bathrobe that reeked of body odor and another time a massage left me with back pain for two weeks! Frankly not worth it unless you have money to burn or rather spend exponentially...

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Helpful?
Thank joe b
Wanaka, New Zealand
Reviewed 3 days ago NEW

This property is a true oasis. The staff provides professional attentive service. The grounds are a delight and you feel like you are staying at a cottage on an estate rather than a hotel. The access to the outdoors via patio sitting, view from rooms, or walking the grounds is a treat after a busy day on Sand Hill.

Review collected in partnership with Rosewood Hotels & Resorts
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Helpful?
Thank Sharon O
Gothenburg, Sweden
Reviewed 5 days ago NEWvia mobile

I did stay two nights at this very nice hotel. Its certainly a luxury hotel with very good service. However also expensive.... The facility is rather spread out, your rooms are in condo like houses spread out over a rather large area and you have to walk outside to reach some facilities like the gym and restaurant. Why not 5...

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Helpful?
Thank sandbypag
San Mateo, California
Reviewed 6 days ago NEW

Room wasn't clean (tub had hair in it - gross), food at Madera gave me a terribly upset stomach for two days, and service was just okay. Had to call room service twice - no answer the first time. Been here before, but I may not go again. For a grand total of $800+, I don't feel my money was...

Review collected in partnership with Rosewood Hotels & Resorts
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Thank MegSFB
Reviewed 6 days ago NEWvia mobile

I am a five star hotel traveler who arrived to Palo Alto with zero expectations of this hotel. My trip was half business/ half personal. This is an amazing hotel. Huge sprawling lands overlooking the mountains. Incredible pool which you can swim laps, great gym and spa. The service was spot on. Very kind and helpful. I was in a...

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Thank Charlie W
bay area, ca
Reviewed 1 week ago

Fabulous hotel with beautiful rooms, gorgeous pool, fun bar and just a great place to hang out. The bar is a fun place to pop in for a cocktail, the restaurant in super delicious, the spa is really top-notch. What is not to like?! Very Silicon-Valley-esque too if you want to see some of the local "culture."

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Thank mcbBayArea_Ca
Gabor V, Manager at Rosewood Sand Hill, responded to this review

Dear mcbBayArea_Ca, Thank you for your kind feedback and we are looking forward to welcoming you back to Rosewood Sand Hill. Kind regards

Reviewed 16 February 2017

All very pretty but I was put in a ground floor room. Thermostat cannot be turned below 67, bedding fit for the arctic and clearly not safe to benefit from fresh air as there is no way to open window (massive glass sliding door) and sleep. The property is enormous so there is certainly no option to leave the door...

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Helpful?
Thank valerie m
Gabor V, Manager at Rosewood Sand Hill, responded to this review

Dear Valerie M, Thank you for your kind and candid feedback and for the opportunity to improve our services. Our sincere apologies for not meeting your expectations and we are looking forward to welcoming you back to Rosewood Sand Hill to better showcase our true level of service and overall value. Kind Regards

Goa, India
Reviewed 9 January 2017

This is not a review of the hotel but only of an evening spent with friends in the bar around the fireplace. A very cosy atmosphere, plush seats with soft cushions. Excellent and discreet service throughout the evening. Proper choice of drinks, ample bowls of nuts and pop corn. Excellent snacks like a plate of charcuteries with hot bread or...

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Helpful?
Thank JeromeMarrelGoa
Gabor V, Manager at Rosewood Sand Hill, responded to this review

Dear JeromeMarrelGoa, Thank you for your kind feedback and we are looking forward to welcoming you back to Rosewood Sand Hill. Kind regards,

Norfolk, Virginia, United States
Reviewed 5 January 2017

First I must say I was not paying and probably could never afford to. That being said we had two wonderful stays, August and October for otherwise trying family times. On both occasions the pool was perfect for doing laps, completely empty in the mornings. The rest of the family enjoyed the gym immensely. The restaurant was great. The staff...

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Helpful?
Thank Amy A
Gabor V, Manager at Rosewood Sand Hill, responded to this review

Dear Amy A, Thank you for your kind feedback and we are looking forward to welcoming you back to Rosewood Sand Hill. Kind regards

Geneva, Geneve, Switzerland
Reviewed 31 December 2016 via mobile

The hotel is fabulous and deserves 5 stars. We've been coming for years and it's a great place to business meetings. Breakfast is wonderful. The spa is fabulous. But the restaurant is a bit of a disappointment and we always hope for more flexibility on the menu (for example the right to order from the bar menu even if dining...

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Helpful?
1Thank Alexandra B
Gabor V, Manager at Rosewood Sand Hill, responded to this review

Dear Alexandra B, Thank you for your kind and candid feedback and for the opportunity to improve our services. Our sincere apologies for not meeting your expectations and we are looking forward to welcoming you back to Rosewood Sand Hill to better showcase our true level of service and overall value. Kind regards

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Nestled amid 16 pristine acres in Silicon Valley, Rosewood Sand Hill® melds the rich heritage of relaxed California Ranch architecture with fragrant gardens and stunning Bay Area views of the Santa Cruz Mountains. The hotel appeals to an array of guest experiences with resort-like amenities, lush courtyard gardens and local charm. Whether relaxing in the largest guestrooms on the peninsula, indulging at Sense® spa or delighting in the freshest of fare at the Michelin-starred restaurant, Madera, guests enjoy unparalleled attention to detail and service. ... more   less 

Additional Information about Rosewood Sand Hill

Address: 2825 Sand Hill Rd, Menlo Park, CA 94025-7022
Region: United States > California > Menlo Park
Price Range: $601 - $1,303 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Sand Hill 5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Rosewood Sand Hill Hotel Menlo Park
Hotel Style:
#2 Business Hotel in Menlo Park
#2 Family Hotel in Menlo Park
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Sand Hill staff and other travellers.
2 questions
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Boston, Massachusetts
San Francisco, California, United States
over a year ago

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Questions? Get answers from Rosewood Sand Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in Cottage 11 this trip. Nice view of mountains and you are away from 280.”
 of 5 bubbles SharonO629, 23 Mar 2017 | Read review
“Avoid ground floor rooms. No privacy unless curtains drawn and windows shut. Might as well be in a cave rather than California.”
 of 5 bubbles W6512ZAvaleriem, 15 Feb 2017 | Read review
“Higher rooms have better views but more interstate noise. Lower rooms are below the noise and great views of the restaurant fire. All good.”
 of 5 bubbles AmyA91, 5 Jan 2017 | Read review
“2nd floor has vaulted ceilings”
 of 5 bubbles richt727, 10 Oct 2016 | Read review
“You can hear the highway noise from outside your room, but the rooms are very quiet.”
 of 5 bubbles CapitalHill, 25 May 2016 | Read review
5 of 5