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Delta Hotels by Marriott Kananaskis Lodge

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Delta Hotels by Marriott Kananaskis Lodge
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1,033 Reviews from our TripAdvisor Community

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Start your review of Delta Hotels by Marriott Kananaskis Lodge
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Edmonton Alberta
Reviewed yesterday NEW

We recently visited the Delta Kananaskis Lodge with out 2 girls and had an incredible stay. We found the temporary lobby easily and checked in quickly, with our bags taken to our room and detailed instructions on how to find our room. It's no secret that the hotel is undergoing renovations and you have to navigate your way through the...

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Helpful?
Thank kelsytropico
Surrey, United Kingdom
Reviewed 3 days ago NEW

The good: - Friendly staff. - The room (split level with fireplace) was beautiful, spacious and clean. - Stunning scenery and beautiful hikes on the doorstep. - Peaceful location and a pleasant change of pace from busier tourist spots, such as Banff. - Great facilities - we loved the indoor/outdoor hot pool. Room for improvement/words of caution: - There are...

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Helpful?
Thank Jenna C
joannacatherine, Social Media Coordinator at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Dear Jenna C, Thank you for sharing your review with us. We're thrilled to hear you had a great stay and hope to see you again soon! Warm Regards, Joanna Gregson Delta Hotels by Marriott Kananaskis Lodge

Canmore, Canada
Reviewed 4 days ago NEWvia mobile

I checked into my room and it looked touched up, beds were made but garbage underneath the beds of take out boxes and old food from room service. The carpets unvacuumed and bathroom not clean, loud and not noise proof, we ordered room service and it took a while to come but the food was good, Not so happy about...

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Helpful?
Thank 1tasty
joannacatherine, Social Media Coordinator at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Dear 1tasty, Thank you for taking the time to share your experience with us. It was concerning to learn about the state of your guest room upon check in and I'd appreciate the opportunity to learn more about your stay - such as your room number and date of stay so I can follow up with our team. You're welcome...

Calgary
Reviewed 1 week ago via mobile

My 7 year old daughter got sick after being served with a spoiled chocolate milk at their restaurant Forte the night of March 13th. Manager on duty did not even bother to apologize. He just took the spoiled drink, replaced it with a new one and walked away from our table without saying anything as if nothing happened. We felt...

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Helpful?
Thank Joanna G
Stephen D, General Manager at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Dear Joanna G, Thank you for taking the time to share your recent dining experience with us. It was concerning to learn about the service provided by our team in one of our dining outlets, and I’d appreciate the opportunity to get a better understanding of what occurred. Whenever you have a free moment, I would very much appreciate it...

Reviewed 1 week ago via mobile

The Bad: - Guest rooms were freezing and they couldn't fix the issues. Thiswas the case with at least 10 people I spoke with. - Breakfast in the Bighorn cafe was atrocious. Despite only 5 guests in there, it took 20 min for bacon and eggs. Fried eggs were cold, bacon so crispy it disintegrated on touch. Hashbrowns too salty...

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Helpful?
Thank Gary R
Stephen D, General Manager at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Dear Gary R, Thank you for taking the time to share your feedback with us. Based on what you’ve described, that certainly isn’t the experience we want our guests to have and I’d appreciate the opportunity to get a better understanding of what occurred during your stay. Whenever you have a free moment, you’re welcome to contact me directly at...

Red Deer, AB
Reviewed 2 weeks ago

This was the first time we stayed at this hotel since it was taken over by Marriott. We have previously stayed in what was called The Signature Suites and is now called the John Palliser. Under the old management we got complementary appetizers in the late afternoon and it included breakfast. This has now ended. The room was quite nice...

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Helpful?
1Thank Travellers5710
joannacatherine, Social Media Coordinator at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Dear Travellers5710, Thank you for taking the time to share your feedback with us. As you noticed, we're amidst an extensive renovation of our entire property which is slated for completion soon and we appreciate your patience and understanding. We have several exciting projects in the works including a brand new lobby bar and fine dining outlet, a Nordic spa...

Reviewed 2 weeks ago via mobile

The room was out dated. I didn't want to walk on floor. Sheets kept coming off the bed. Blow drier didn't work. Floor were so thin we were woken up by the guess above us yelling profanities and slamming doors.

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Helpful?
Thank Hannah H
Stephen D, General Manager at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Dear Hannah H, Thanks for your review, not the greatest which is very disappointing, but we always take them to heart. I apologize for not living up to our normal high levels of cleanliness. I have been into your room, it is due for a total renovation next week actually, it is a little dated hence the change, but I...

Edmonton, Canada
Reviewed 2 weeks ago

We stayed for two nights with a conference group. The hotel is very nice and the scenery is breathtaking. They are currently undergoing renovations, which is necessary but does make it difficult to get around. We didn't have any trouble with noise but it was a challenge to navigate between the buildings and sometimes within the same building you need...

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Helpful?
Thank Sean J
Stephen D, General Manager at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Sean J, Thanks for your review ! Yes for sure we are undergoing some pretty amazing renovations at present which will transform the resort into the hotel that it should be ! I am sorry we made the stay more hard work that it might have been, but glad that you realized how hard we have all been trying to...

Reviewed 3 weeks ago

The hotel should not be allowed to operate with this magnitude of renovations. We have come here faithfully each year for the past 20 years and have noted a decline that is expected with ageing facilities. The 'lodge' experience has always been something we as a family eagerly anticipated. The dining options, the small games room, a clean sauna, relatively...

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Helpful?
2Thank Konrad F
Stephen D, General Manager at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Dear Konrad F, Thanks for your review. I see that you are actually still in house with us at the moment, so I'd love to touch base before you leave. Please reach out fro me via the desk when you have some time that works for you. I do apologize for all that you have been through, everyone is really...

Reviewed 3 weeks ago via mobile

Rather than head for a tropical birthday celebration which we did other years we enjoyed a one night stay in the newly renovated section of Marriott Kananaskis Lodge. The renovations in the room we stayed in was first class with large walk-in shower and brightly lit bathroom. The king sized bed was very comfortable but the large round pillows were...

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Helpful?
Thank Gordon W
Stephen D, General Manager at Delta Hotels by Marriott Kananaskis Lodge, responded to this review

Dear Gordon W, Thanks so much for your review. I am over the moon to read that you had a great stay and a nice meal. Yes we are undergoing some much needed and exciting renovations, I am sorry they made getting breakfast a bit more difficult than usual, but we always have someone here to help ! The end...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Woody's Pub and Patio
Woody's Pub and Patio
Cuisines: Bar, Canadian, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Experience the best of the Canadian Rockies by treating yourself to an unforgettable getaway at the Delta Hotels Kananaskis Lodge. Showcasing an incomparable location in gorgeous Kananaskis Village and a wealth of first-class amenities. ... more   less 

Additional Information about Delta Hotels by Marriott Kananaskis Lodge

Address: 1 Centennial Drive, Alberta TOL 2H0, Canada (Formerly Delta Hotels Kananaskis Lodge)
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country
Price Range: $171 - $514 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Delta Hotels by Marriott Kananaskis Lodge 3.5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Marriott, Priceline, Hotels.com and Booking.com so you can book your Delta Hotels by Marriott Kananaskis Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kananaskis Lodge
Kananaskis Hotel
Delta Lodge At Kananaskis
Delta Hotel Kananaskis Village
Kananaskis Delta
Delta Kananaskis Village
Delta Kananaskis Hotel
Delta Kananaskis Lodge
Lodge At Kananaskis
Kananaskis Village Delta
Hotel Style:
#3 Spa Hotel in Kananaskis Country
#7 Family Hotel in Kananaskis Country
#10 Business Hotel in Kananaskis Country
#11 Romantic Hotel in Kananaskis Country
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Questions & Answers

Here's what travellers have asked, with answers from Delta Hotels by Marriott Kananaskis Lodge staff and other travellers.
9 questions
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Questions? Get answers from Delta Hotels by Marriott Kananaskis Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room”
 of 5 bubbles kelsytropico, 22 Mar 2017 | Read review
“Stay in the Signature Club rooms - rooms have been updated, don't stay on ground floor if you want to open window (ground noise)”
 of 5 bubbles Timeoff-2011, 21 Feb 2017 | Read review
“we didn't get to choose but Palliser Manor was nice”
 of 5 bubbles 563simonb, 20 Feb 2017 | Read review
“Ask for a renovated room.”
 of 5 bubbles heatherdyerhome, 10 Feb 2017 | Read review
“The main lodge building has direct elevator service to the pool/spa area.”
  • Un-renovated room 1
  • Un-renovated room 5
  • Newly renovated room
  • Once renovations are done, the trees MAY be trimmed back?
  • Un-renovated room 4
  • Amenities
  • Un-renovated room 3
 of 5 bubbles BenLar137, 15 Jan 2017 | Read review
5 of 5