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Toll House Hotel

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940 Reviews from our TripAdvisor Community

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Showing 932: English reviews
Roseville, California
Reviewed 14 June 2016

This is a VERY nice place. No complaints outside of price. Clean and the staff are nice. Emily is the best! There were four of us and the places was totally accommodating. Even the 13yr old party down in the lobby and live music wasn't heard from our room.

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Helpful?
Thank microquadcore
Reviewed 13 June 2016

Nice location, nice rooms, very clean and updated. Staff is extremely friendly. Wifi is terrible. If your a business traveler, stay away. If you can connect at all, standard service is 1mb or under. Pages load extremely slow. Best service is 4mb ($10-15) which is terrible for this day and age. If your a business traveler, be warned. I won't...

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Helpful?
Thank Matthew S
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Matthew S, Thank you for sharing your feedback and for your recognition of the staff, rooms, and location. Your comments about our internet will not go overlooked and I would like to share that we are currently in the process of upgrading some outdated equipment, investing $25,000 into a more reliable system that will accommodate todays business and leisure...

Granville Ferry, Nova Scotia
Reviewed 13 June 2016

hotel was centrally located and within walking distance of shops and restaurants. Staff was very helpful . We thought there was a pool so we're disappointed there was none .The courtyard was very nnice.

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Thank Yane P
Sacramento, California
Reviewed 12 June 2016

I hadn't been to the Toll. House in many years. It has become even more impressive. The restaurant was absolutely incredible. The room was spacious and beautifully appointed. Just a little pricey but worth it.

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Thank chriskM6602AL
Portland, Oregon
Reviewed 12 June 2016

Great location, but no pool. Deck was in need of major repair. When we arrived for check in time it took forever to get our room. We were told some cleaning staff had called in sick. Lots so restaurants within walking distance. Some of our family rooms were so dark.

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1Thank L7563ULmatthewh
Glen Haven
Reviewed 10 June 2016

No pool.Had meal charged to our room that we didn't have, had difficulty when we called to rectify (still unsure if it has been taken off) Our room was nice, but noise from traffic made it difficulty to have door open.

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Thank Mary Jane C
Augusta
Reviewed 10 June 2016

Disappointed in the price difference for the room between nights. Otherwise everything was great, pparking was convenient, the staff was very helpful and looked so professional. Maintenance was contacted to check into why the air conditioner wasn't working properly and the fellow was very friendly.

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Thank 850rosannam
Lake Oswego, Oregon
Reviewed 9 June 2016

no complaints had a fun time at hotel and in the city of Los Gatos--loved walking around the shops and restaurants. The Hotel staff were very nice in recommending shops etc. Rooms were very clean and nice and has a nice restaurant

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Thank X4606ZAjoanneb
San Francisco, California
Reviewed 8 June 2016

Definitely would stay there again. Walking distance to downtown. They have great fire pits and complimentary s'mores packets. Don't forget to ask for the free cookies! One downside is that a mountain view room also includes postal service parking lot but easy to ignore on the weekends.

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Thank 968laureno
ppiedmont
Reviewed 8 June 2016

We requested a quiet room, and actually got a quiet room. The hotel was chosen for us by a wedding party, and we decided to spend the weekend. The Spa next door was terrific! Probably the happiest staff we've ever experienced in a hotel, from the bellman to the plumber.

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Helpful?
Thank melissabU5580YB

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Stay Charmed. Toll House is a unique fusion of the warm intimacy of a small town hotel and modern sophisticated hospitality. Situated in the heart of beautiful Los Gatos, Toll House captures the charm and ambiance of historic downtown and is only steps away from a delightfully bustling array of chic boutiques and eateries. This charming boutique hotel is a peaceful retreat at the gateway to Silicon Valley offering personalized experiences tailored to guest's individual needs and interests, from complimentary wireless high speed Internet, DVD players and movie libraries, to a full service business center and a knowledgeable concierge program. Additionally, the hotel offers signature brand elements, including Essential Elements bath and body products, high-tech efficiencies and a warm, welcoming atmosphere. Toll House is a dog friendly hotel, please note that a $75 pet fee will apply. Just off the lobby is Verge Restaurant, a place to entertain associates, celebrate old friends and perhaps meet some new ones. At every step, from cocktails in the bar to a meal under the stars, you'll find the friendliest wait staff in Los Gatos at your service. ... more   less 

Additional Information about Toll House Hotel

Address: 140 S. Santa Cruz Ave, Los Gatos, CA 95030
Region: United States > California > Los Gatos
Price Range: $188 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Toll House Hotel 3.5*
Number of rooms: 115
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Also Known As:
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection
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Questions & Answers

Here's what travellers have asked, with answers from Toll House Hotel staff and other travellers.
2 questions
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California
7 months ago
Mt.Shasta,CA
over a year ago

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Questions? Get answers from Toll House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on upper levels offer private balconies and might be quieter”
 of 5 bubbles avid_traveler_2007, 20 Nov 2016 | Read review
“Ask to face one of the inner courtyards.”
 of 5 bubbles stephenkE3076XB, 8 Nov 2016 | Read review
“Quiet rooms with good view on courtyard side, upper floors.”
 of 5 bubbles Travels_with_Lia, 26 Oct 2016 | Read review
“In the middle of the town you walk everywhere great”
 of 5 bubbles herenio1, 19 Oct 2016 | Read review
“Ask for an inside room with the balcony facing the courtyard.”
 of 5 bubbles 529leeannl, 9 Oct 2016 | Read review
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