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Magic Castle Hotel

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2,953 Reviews from our TripAdvisor Community

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Showing 2,670: English reviews
Melbourne, Victoria, Australia
Reviewed 3 October 2013

Best customer service ever!!!!! After changing the plans of our USA trip at the last minute Magic Castle graciously accepted us into their lovely family accommodation even though they were heavily booked. They did this by only moving us a few times, each time moving our luggage for us. Darren (Best manager/owner ever) asked us what we missed most from...

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Helpful?
Thank Katrina M
HotelManager, General Manager at Magic Castle Hotel, responded to this review

Hi Katrina, I was so happy to read your comments. Your family was so lovely, we all really enjoyed having you with us for so long. Please thank your kids for me for their enthusiastic approval!! I do hope you and your family will come back soon. Sincerely, Darren Ross

Melbourne
Reviewed 2 October 2013

We have just returned from 4 weeks around California, during which we bookended the trip with four nights at each end at this wonderful "hotel". I have put the hotel in quotes as it really can't be further from a description. It was like staying with friends here, there are all the things that everyone mentions, the snacks, the wifi,...

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2Thank Jason105
HotelManager, General Manager at Magic Castle Hotel, responded to this review

....That's because you were. Jason, It was so great to meet you, Vicki, and the kids. You have an amazing family. It was fun having our families meet up for frozen yogurt, I'm glad it worked out. The looks on your kids' faces when they saw all those options!!!!! The funniest part was the next day when I saw you...it...

Adelaide, Australia
Reviewed 1 October 2013

Our party of 4 stayed at Magic Castle for 4 nights in September. We were blown away by the level of service provided by all staff. We arrived at 10am and were able to check in straight away which was fantastic after our long flight from Australia. The room was clean and cosy. The location of this hotel is great...

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Thank Jlw_86
HotelManager, General Manager at Magic Castle Hotel, responded to this review

Hi Jlw, I loved reading your comments, thank you. I'll pass them on to everyone you mentioned. I'm so glad we were able to get a room ready for your early. I know how early those flights come in from Australia. We always try to have our rooms ready as soon as possible, especially for those really early flights from...

Reviewed 29 September 2013

Having stayed at a lot of five star luxury hotels you would have thought one of these would have been our children's favourite hotel. But no, all three declared that the Magic Castle was definitely their favourite hotel ever! The room was clean and very spacious, plenty of room for a family.the location was excellent but most of all the...

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Thank EH278
Manchester, United Kingdom
Reviewed 27 September 2013

Had a 3 night stay in LA prior to further travel in the west coast America. Chose this hotel due to reviews on trip advisor and was not disappointed. Located one block from the walk of fame so easy access to plenty to do. No restaurant on site but plenty near by and unlimited free snacks from a wide selection...

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Thank hreakes
Auckland, New Zealand
Reviewed 26 September 2013

Thanks Magic Castle for a fabulous stay! We loved the brightly coloured and welcoming buildings, huge rooms as well as the friendly staff and endless free snacks! i can see why this used to be the choice of the fledgling stars....Would come back in a flash!

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Thank Roboclan
Reviewed 26 September 2013

We love everything about this hotel. From rooms to staff! The customer service is superb! Staff are very friendly and helpful. They will provide almost everything that you need, small or big. Even transportation, tours and places to see. Location is great! right next to hollywood boulevard. Rooms are very homey. Feels almost like home. We will definitely stay again...

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Thank Ruvy E
Coleraine, United Kingdom
Reviewed 26 September 2013

My sister and I checked in here today last minute. We arrived at LAX at 11.30am and had no idea where we were going to stay. On Tripadvisor's recommendation we called the hotel directly from the airport. We requested 3 nights but were told there was only availability for 1. We booked it and arrived via the airport shuttle which...

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Thank Rosh01
Reviewed 24 September 2013

Free snacks, the kids love this. Not far from Hollywood and walk of fame and transportation to universal studios. Heated pool and great service. Cannot fault the place. Breakfast is pastries and cereal, toast etc.

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Thank NTtravellerz
Milwaukee, Wisconsin
Reviewed 24 September 2013

We recently (early August 2013) stayed at the Magic Castle with our 15 year old granddaughter. The hotel was perfect for us. Our granddaughter enjoyed the pool and free snacks while we all enjoyed the friendly and helpful staff. In addition our room was very clean. Get a room with a balcony and you can supervise the kids without having...

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Thank Ellen K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just one block from Grauman's Chinese Theatre, Hollywood Walk of Fame, and the Hollywood/Highland Center. We feature mostly very large One-Bedroom Suites. We also have smaller "Single" rooms, which are great for short stays and we have Two-Bedroom suites that sleep up to six people. All suites have a full kitchen, dining area, living room with pull-out sofa, and either one or two private bedrooms. We don't just talk about amazing guest service...we live it. Come and experience a truly unique and independent hotel. Enjoy the complimentary snacks available 24 hours a day, complimentary breakfast, and complimentary WiFi. Turndown service every night, and a newspaper delivered to your door each morning. Also enjoy access to the private club, The Magic Castle. There are age and dress code restrictions, so please ask us about it. ... more   less 

Additional Information about Magic Castle Hotel

Address: 7025 Franklin Avenue, Hollywood, Los Angeles, CA 90028-8603
Region: United States > California > Los Angeles > Central L.A
Price Range: $302 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Magic Castle Hotel 3.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Magic Castle Los Angeles
Hotel Magic Castle
Hotel Style:
#1 Family Hotel in Los Angeles
#2 Romantic Hotel in Los Angeles
#11 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Magic Castle Hotel staff and other travellers.
48 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with no stairs.”
 of 5 bubbles 621grierson, 13 Feb 2017 | Read review
“suites are very roomy. we had 106 its the best suite there added extra 2 x bathrooms.”
 of 5 bubbles Party19721803, 5 Feb 2017 | Read review
“Great Service lots of complimentary offers including vegemite for the Aussies.”
 of 5 bubbles 361melanieb, 26 Jan 2017 | Read review
“If you can't handle stairs, ask for a room with no stairs, there is no lift at this hotel.”
 of 5 bubbles catskinner18, 20 Jan 2017 | Read review
“Rooms overlooking the pool with a balcony are great”
 of 5 bubbles 836grahamh, 20 Jan 2017 | Read review
5 of 5