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30/07/2017 31/07/2017
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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
    Hotel website
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    Best prices for your stay
    30/07/2017 31/07/2017
    USD 319*
    USD 306*
    SAVE USD 13
    USD 318*
    USD 318*
    Traveller (469)
    Room & Suite (270)
    Pool & Beach (76)
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    Overview
    • Excellent25%
    • Very good37%
    • Average23%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “city walk” (200 reviews)
    “theme park” (56 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Hilton Los Angeles/Universal City
    3,615 reviews
    #55 of 351 hotels in Los Angeles
     
    BLVD Hotel & Spa
    383 reviews
    #90 of 351 hotels in Los Angeles
     
    Nite Inn at Universal City
    177 reviews
    #137 of 351 hotels in Los Angeles
     
    Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
    265 reviews
    #159 of 351 hotels in Los Angeles
     
    Rooms
    30 Jul.31 Jul.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,609)
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    There are newer reviews for Sheraton Universal Hotel
    See the most recent reviews

    411 - 415 of 1,487 reviews

    Reviewed 26 August 2015

    Room was comfortable and attractive. Good breakfast in restaurant. Very nice pool. Elevators were horrible when I first arrived - there was a wedding starting, and the elevators were bypassing the lobby altogether. We had a long pileup of people and there was a good...More

    Thank Person2
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 2 September 2015

    Dear Person2, Thank you for taking the time to review your stay at Sheraton Universal. We are pleased to know so many aspects of your stay were to your liking, like our beautiful pool, delicious breakfast and comfortable accommodations. We appreciate your suggestions regarding shuttle...More

    Reviewed 24 August 2015

    My mother fell in the hotel lobby and had to go to the hospital and the dentist. It ruined part of our vacation. The hotel was very unsympathetic. The hotel did not offer to pay for the medical expenses since the accident was at the...More

    4  Thank mark42584
    Response from Sheratonmanager001, General Manager at Sheraton Universal HotelResponded 28 August 2015

    Dear mark42584, First and foremost, best wishes to your mother and for a speedy recovery. We can certainly understand how an incident such as this would impact your vacation. If accidents happen that were preventable or otherwise did not meet our own safety requirements, we...More

    Reviewed 24 August 2015 via mobile

    I booked this room for the convenience on a weekend trip to universal studios. The first room they gave us, 263, was a below ground level room at the end of a dark hall. It was very claustrophobic & felt unsafe. I requested a different...More

    3  Thank Patricia D
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 28 August 2015

    Dear Guest, We appreciate your feedback, as value for our guests is of the utmost importance to us. In fact, we are embarking on a room renovation project in the coming weeks as a direct response to our guests’ comments. As we begin for this...More

    Reviewed 21 August 2015

    We checked in on 8/11 we were assigned to room 161. This room is what is referred to as a Traditional Room and is located on the 1st floor below the Lobby which is the 3rd floor. the room was very small - had no...More

    6  Thank ROBERT S
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 28 August 2015

    Dear Kim D, Thank you for taking the time to leave your review. As a loyal Starwood guest, we are highly disappointed that we did not better fulfill your expectations. You deserve a stay complete with the finest in service, accommodations, and amenities. We encourage...More

    Reviewed 20 August 2015

    Great location, just down the hill from Universal Studios. Frequent free shuttle service to the park. Beautiful pool area and adjacent outdoor eating area- great for breakfast. Beyond that, there is nothing that can be said negative about the property. However, there is little that...More

    2  Thank dw221a
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 28 August 2015

    Dear dw221a, Thank you for your review. We are pleased to know that our free shuttle to Universal Studios was convenient to your needs and you enjoyed our recently renovated pool area. That being said, we regret that we missed the opportunity to make your...More

    Hilton Los Angeles/Universal City
    3,615 reviews
    #55 of 351 hotels in Los Angeles
     
    BLVD Hotel & Spa
    383 reviews
    #90 of 351 hotels in Los Angeles
     
    Nite Inn at Universal City
    177 reviews
    #137 of 351 hotels in Los Angeles
     
    Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
    265 reviews
    #159 of 351 hotels in Los Angeles
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 258 - USD 386 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Hotwire, Cheap Tickets, getaroom.com, Cancelon and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
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    Traveller (469)
    Room & Suite (270)
    Pool & Beach (76)
    Dining (70)
    Hotel & Grounds (422)
    Bathroom (40)
    Business Centre & Event Rooms (9)
    Family and Play Areas (2)
    Nearby
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    Nite Inn at Universal City
    177 reviews
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MamaBellaLuca
    19 April 2017|
    Answer Show all 5 answers
    Response from Sheratonmanager001 | Property representative |
    Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
    1
    Vote
    Kathryn T
    20 February 2017|
    Answer
    Response from Sheratonmanager001 | Property representative |
    Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
    0
    Votes
    Milehikrs
    5 February 2017|
    Answer Show all 2 answers
    Response from Sheratonmanager001 | Property representative |
    Hello , we have a few different options of transportation one being a taxi or the concierge is can provide different shuttle services for you as well please call the hotel directly at 818-980-1212 when asked to be connected... More
    1
    Vote
    Room Tips
    "To get a good room: go to the hilton next door or other hotel in the area."
    Read review
    "Take a room facing Universal Studio as the other side is bit noisy for freeway traffic."
    Read review
    "Of course the renovated rooms are nicer; but stay at the Hilton next door which isn't under construction."
    Read review
    "Rooms on lower level have walkout to the pool."
    Read review
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