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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
    Hotel website
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    Best prices for your stay
    27/08/2017 28/08/2017
    Lock in the lowest price from our partners
    USD 249*USD 265*
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    Traveller (472)
    Room & Suite (284)
    Pool & Beach (78)
    Overview
    • Excellent25%
    • Very good37%
    • Average23%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “city walk” (203 reviews)
    “theme park” (56 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
    Deals (62)
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
    • Traditional Queen Room - Non-refundable
      USD 265USD 249
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    • Traditional Room, 1 King Bed
      USD 265USD 249
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    • Traditional Room, 1 King Bed
      USD 265USD 249
      View Deal
    All 62 deals for this hotel
    • Traditional Queen Room - Non-refundable
      USD 249
      View Deal
    • Traditional Room, 1 King Bed
      USD 249
      View Deal
    • Traditional Room, 2 Double Beds
      USD 249
      View Deal
    • Traditional Room, 2 Queen Beds
      USD 249
      View Deal
    • Traditional Room, 1 King Bed
      USD 249
      View Deal
    • Traditional Room, 1 King Bed
      USD 249
      View Deal
    • Traditional Room, 1 King Bed (Free WiFi)
      USD 249
      View Deal
    • Traditional Room, 2 Double Beds
      USD 249
      View Deal
    • Traditional Room, 2 Double Beds
      USD 249
      View Deal
    • Traditional Room, 2 Double Beds (Free WiFi)
      USD 249
      View Deal
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    Showing room deals 1 - of 62
    Hilton Los Angeles/Universal City
    3,665 reviews
    #54 of 350 hotels in Los Angeles
     
    The Garland
    3,021 reviews
    #13 of 350 hotels in Los Angeles
     
    Loews Hollywood Hotel
    3,655 reviews
    #18 of 350 hotels in Los Angeles
     
    BLVD Hotel & Spa
    387 reviews
    #92 of 350 hotels in Los Angeles
     
    Write a Review
    Reviews (1,642)
    Traveller rating
    Traveller type
    Time of year
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    There are newer reviews for Sheraton Universal Hotel
    See the most recent reviews

    381 - 385 of 1,517 reviews

    Reviewed 16 December 2015

    Been to this hotel many times over the years, and its time for an update. Lobby and rooms are getting tired. My room rug had stains, and the lobby has broken tiles and looks generally worn. On the upside, beds are comfortable and my floor...More

    Thank Roadtraveler53
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 22 December 2015

    Dear Roadtraveler53, Thank you for being a loyal SPG member and for sharing your review. We appreciate the feedback you’ve shared about our lobby and rooms. We are planning on undergoing extensive renovations to revitalize and modernize our hotel, and we hope you’ll be back...More

    Reviewed 14 December 2015

    Our stay at the Sheraton Universal Hotel was a great one! We had a good room, although we didn't stay in very much just too sleep. Thanks to the great customer service of the front desk and concierge we enjoyed our LA visit to the...More

    Thank EandIPembrokePines
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 16 December 2015

    Dear EandIPembrokePines, We appreciate the time you have taken to share your review. How wonderful to know that our staff was able to elevate your experience. We will be sure to let Dora know that you haven’t forgotten her kind gesture! If your travels bring...More

    Reviewed 11 December 2015 via mobile

    Our stay at this well located hotel started very poorly due to policy between the front desk checkin and central reservations not being in sync. However, perseverance by front desk manager Rodrigo Rigor saw that our issues were resolved promptly. Our room well appointed, and...More

    Thank tristano68
    Response from Sheratonmanager001, General Manager at Sheraton Universal HotelResponded 15 December 2015

    Dear tristano68, Thank you for sharing your review. We are very pleased to know that thanks to Rodrigo’s assistance your stay turned around and was overall very enjoyable. The Club Level is an excellent choice for added value, what with the added food and beverages...More

    Reviewed 10 December 2015

    We have stayed here a few times now, the last being August this year, but still seems to have same drawbacks, expensive parking, where guests take a back seat to meetings / seminars ! WiFi slow, if you can connect AND $10 a day !...More

    Thank swills9
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 15 December 2015

    Dear swills9, Thank you for being such a loyal guest of our hotel. Your feedback especially offers us the ability to review our procedures and make the necessary improvements. Our guests can always feel free to inquire if their stay might coincide with a larger...More

    Reviewed 8 December 2015

    We recently stayed 2 nights at this hotel. As longtime Starwood Preferred Guests, we used points to book the stay. My wife and I, along with our 2 young children (ages 5 and 8) were visiting Universal Studios, so the proximity to the park was...More

    Thank eli s
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 8 December 2015

    Dear eli s, First and foremost, we would like to thank you for your loyalty to SPG Hotels. As someone familiar with our standard of service, we are disappointed that the malfunctioning heating unit and your associated frustration were not better handled. At your earliest...More

    Hilton Los Angeles/Universal City
    3,665 reviews
    #54 of 350 hotels in Los Angeles
     
    The Garland
    3,021 reviews
    #13 of 350 hotels in Los Angeles
     
    Loews Hollywood Hotel
    3,655 reviews
    #18 of 350 hotels in Los Angeles
     
    BLVD Hotel & Spa
    387 reviews
    #92 of 350 hotels in Los Angeles
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 245 - USD 384 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Expedia, Ctrip TA, Orbitz, Priceline, Cancelon, Cheap Tickets, Hotwire, getaroom.com, Agoda and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
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    Traveller (472)
    Room & Suite (284)
    Pool & Beach (78)
    Dining (72)
    Hotel & Grounds (431)
    Bathroom (42)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Hilton Los Angeles/Universal City
    3,665 reviews
    .22 km away
     
    Loews Hollywood Hotel
    3,655 reviews
    4.29 km away
     
    The Garland
    3,021 reviews
    1.22 km away
     
    BLVD Hotel & Spa
    387 reviews
    .50 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MamaBellaLuca
    19 April 2017|
    AnswerShow all 5 answers
    Response from Sheratonmanager001 | Property representative |
    Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
    1
    Vote
    Kathryn T
    20 February 2017|
    Answer
    Response from Sheratonmanager001 | Property representative |
    Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
    0
    Votes
    Milehikrs
    5 February 2017|
    AnswerShow all 2 answers
    Response from Sheratonmanager001 | Property representative |
    Hello , we have a few different options of transportation one being a taxi or the concierge is can provide different shuttle services for you as well please call the hotel directly at 818-980-1212 when asked to be connected... More
    1
    Vote
    Room Tips
    "Ask for renovated rooms away from the construction."
    Read review
    "Go somewhere else"
    Read review
    "Lanai pool side was nice but request to be away from the construction area if it is still going on."
    Read review
    "Pick a room close to the lobby floor, otherwise may be doing 20 flights of stairs."
    Read review
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