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01/10/2017 02/10/2017
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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
    Hotel website
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    USD 265*
    USD 265*
    USD 265*
    Traveller (473)
    Room & Suite (284)
    Pool & Beach (78)
    Hilton Los Angeles/Universal City
    3,740 reviews
    #54 of 352 hotels in Los Angeles
     
    The Garland
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    The Hollywood Roosevelt
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    Loews Hollywood Hotel
    3,741 reviews
    #20 of 352 hotels in Los Angeles
     
    Overview
    • Excellent25%
    • Very good37%
    • Average23%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “city walk” (204 reviews)
    “theme park” (57 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Hilton Los Angeles/Universal City
    3,740 reviews
    #54 of 352 hotels in Los Angeles
     
    The Garland
    3,078 reviews
    #13 of 352 hotels in Los Angeles
     
    The Hollywood Roosevelt
    1,940 reviews
    #17 of 352 hotels in Los Angeles
     
    Loews Hollywood Hotel
    3,741 reviews
    #20 of 352 hotels in Los Angeles
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,660)
    There are newer reviews for Sheraton Universal Hotel
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    371 - 375 of 1,533 reviews

    Reviewed 17 February 2016

    The building is old, but it's nicely renovated ... and the staff are absolutely fantastic. The staff at check-in, at the lobby bar, and then again at check-out were all super professional and super friendly. I'd stay here again without hesitation. Access to Universal is...More

    Thank pickytraveler21
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 23 February 2016

    Dear pickytraveler21, We appreciate the time you have taken to share your kind words. As loyal SPG members, we greatly appreciate your feedback regarding the Club Lounge and will certainly take it into consideration. It sounds as though you were able to enjoy much of...More

    Reviewed 17 February 2016

    This review is slightly overdue but as they say better late than never. My family and I have visited this hotel over half a dozen times and each time we are never disappointed. Everyone is incredibly friendly and the service is excellent. We were checked...More

    Thank LoloChanel808
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 23 February 2016

    Dear LoloChanel808, Thank you for taking a moment to review your experience at Sheraton Universal. It is wonderful to know that along with fine service, you enjoyed the convenience of our shuttle service to the parks. We hope you had a fun, memorable time at...More

    Reviewed 16 February 2016 via mobile

    All in all I enjoyed my stay here. Staff was friendly and helpful, room was clean but a little dated, bed was acceptable but pillows were lumpy. They kindly sent me some more but they were the same lumpy kind. I am probably a little...More

    Thank sisterwomin
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 17 February 2016

    Dear sisterwomin, We are honored to have provided your accommodations while you visited your sister. It is wonderful that you enjoyed the views from our resort, the hospitality provided by our staff, and the extra added amenities by taking advantage of the Concierge Club. It...More

    Reviewed 16 February 2016

    This is a clean, comfortable, centrally located for Universal Studios Hollywood hotel. The special pricing of buy one night get two for the price of your year of birth offer was amazing. There is a free shuttle that takes you to and from Universal. You...More

    Thank Mardisdar
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 17 February 2016

    Dear Mardisdar, Thank you for choosing to stay with us while you had the opportunity to visit Universal Studios. It is great that you received such a wonderful value for your accommodations. We appreciate your loyalty to the Sheraton brand as an SPG member, and...More

    Reviewed 11 February 2016

    We stayed at this hotel for 2 nights. Originally I booked a 2 queen bed room but when offered an upgrade to a Queen suite for $50 a night extra, I took it and am really glad I did. The room was clean and huge...More

    Thank TESS1936
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 17 February 2016

    Dear TESS1936, Thank you for your recent visit and for taking the time to write a review. It is wonderful that we were able to offer you an accommodation upgrade that was much appreciated and comfortable for your party. We are glad to hear that...More

    Hilton Los Angeles/Universal City
    3,740 reviews
    #54 of 352 hotels in Los Angeles
     
    The Garland
    3,078 reviews
    #13 of 352 hotels in Los Angeles
     
    The Hollywood Roosevelt
    1,940 reviews
    #17 of 352 hotels in Los Angeles
     
    Loews Hollywood Hotel
    3,741 reviews
    #20 of 352 hotels in Los Angeles
     
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    • Heated pool
    Details
    • Price range
    • USD 238 - USD 381 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Starwood, Orbitz, Priceline, Ctrip TA, Cancelon, Hotwire, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
    Add Photo Photos
    Traveller (473)
    Room & Suite (284)
    Pool & Beach (78)
    Dining (72)
    Hotel & Grounds (432)
    Bathroom (42)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Hilton Los Angeles/Universal City
    3,740 reviews
    .22 km away
     
    Loews Hollywood Hotel
    3,741 reviews
    4.29 km away
     
    The Hollywood Roosevelt
    1,940 reviews
    4.39 km away
     
    The Garland
    3,078 reviews
    1.22 km away
     
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    Ask a question
    Questions & Answers
    MamaBellaLuca
    19 April 2017|
    AnswerShow all 5 answers
    Response from Sheratonmanager001 | Property representative |
    Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
    1
    Vote
    Kathryn T
    20 February 2017|
    Answer
    Response from Sheratonmanager001 | Property representative |
    Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
    0
    Votes
    Milehikrs
    5 February 2017|
    AnswerShow all 2 answers
    Response from Sheratonmanager001 | Property representative |
    Hello , we have a few different options of transportation one being a taxi or the concierge is can provide different shuttle services for you as well please call the hotel directly at 818-980-1212 when asked to be connected... More
    1
    Vote
    Room Tips
    "Don't choose Trace Level rooms."
    Read review
    "Find a different hotel, one that cares about it's customers."
    Read review
    "Under renovation"
    Read review
    "Pack light"
    Read review
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