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08/10/2017 09/10/2017
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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
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    08/10/2017 09/10/2017
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    USD 283*
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    Traveller (473)
    Room & Suite (284)
    Pool & Beach (78)
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    Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
    271 reviews
    #172 of 353 hotels in Los Angeles
     
    Overview
    • Excellent25%
    • Very good37%
    • Average23%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “city walk” (204 reviews)
    “theme park” (57 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
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    Hilton Los Angeles/Universal City
    3,748 reviews
    #51 of 353 hotels in Los Angeles
     
    BLVD Hotel & Spa
    397 reviews
    #93 of 353 hotels in Los Angeles
     
    Nite Inn at Universal City
    181 reviews
    #140 of 353 hotels in Los Angeles
     
    Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
    271 reviews
    #172 of 353 hotels in Los Angeles
     
    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,667)
    There are newer reviews for Sheraton Universal Hotel
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    11 - 15 of 1,539 reviews

    Reviewed 2 weeks ago

    I'm an optimistic person by nature so when I saw a lot of concerning reviews before I left I chose to find out myself during a recent stay. We had stayed here in 2015 and had a nice stay. The good.. The staff was extremely...More

    Thank BEH2965
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 2 weeks ago

    Dear Guest , you certainly deserve the best the Sheraton Universal has to offer and we clearly drop the ball during your visit. We are reviewing your feedback thoroughly and will share it with the upper management involved. We do hope you have a chance...More

    Reviewed 2 weeks ago via mobile

    We love Universal Studios Hollywood and we never stay anywhere except for the Sheraton it's so convenient staff is so great walking distance and we've never had a bad stay having the bar right there is just another plus. The pool the gazebos the Cabanas...More

    Thank TThomis
    Reviewed 2 weeks ago

    This is an overpriced hotel that looked as though it has not been updated in a couple of decades. When I ordered room service, they could not even find the right room - they just knocked on other hotel room doors until I heard them....More

    1  Thank leahwife
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 2 weeks ago

    Dear Guest , you only deserve the best we have to offer with both service and product . The lapse that you noted was certainly unacceptable , and we apologize on behalf of the hotel for the missed experience as that should not have happened...More

    Reviewed 2 weeks ago

    Booked a 2 night club room stay for the Universal VIP experience.We know that renovation is going on but did not know that the club lounge will be renovated during our stay.Was assigned a 1st floor room w/ direct access to the swimming pool.The access...More

    Thank LPY39
    Reviewed 3 weeks ago via mobile

    First time stay at this hotel, friendly welcoming staff. We arrived at 1am, the person that assisted us , Drew, was very helpful and very willing to help, even at this time. The hotel is clean and smells clean. I would recommend this hotel to...More

    Thank Veronicay U
    Hilton Los Angeles/Universal City
    3,748 reviews
    #51 of 353 hotels in Los Angeles
     
    BLVD Hotel & Spa
    397 reviews
    #93 of 353 hotels in Los Angeles
     
    Nite Inn at Universal City
    181 reviews
    #140 of 353 hotels in Los Angeles
     
    Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
    271 reviews
    #172 of 353 hotels in Los Angeles
     
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    • Heated pool
    Details
    • Price range
    • USD 243 - USD 381 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Expedia, Orbitz, Ctrip TA, Priceline, Hotwire, Cheap Tickets, getaroom.com, Cancelon and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
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    Traveller (473)
    Room & Suite (284)
    Pool & Beach (78)
    Dining (72)
    Hotel & Grounds (432)
    Bathroom (42)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
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    Nite Inn at Universal City
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    Ask a question
    Questions & Answers
    MamaBellaLuca
    19 April 2017|
    AnswerShow all 5 answers
    Response from Sheratonmanager001 | Property representative |
    Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
    1
    Vote
    Kathryn T
    20 February 2017|
    Answer
    Response from Sheratonmanager001 | Property representative |
    Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
    0
    Votes
    Milehikrs
    5 February 2017|
    AnswerShow all 2 answers
    Response from Sheratonmanager001 | Property representative |
    Hello , we have a few different options of transportation one being a taxi or the concierge is can provide different shuttle services for you as well please call the hotel directly at 818-980-1212 when asked to be connected... More
    1
    Vote
    Room Tips
    "Ask for a room on a renovated floor"
    Read review
    "Try to book a room on the highest floor possible with Universal view."
    Read review
    "Stay somewhere else"
    Read review
    "Don't choose Trace Level rooms."
    Read review
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