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Crowne Plaza Los Angeles International Airport Hotel

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Crowne Plaza Los Angeles International Airport Hotel
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1,450 Reviews from our TripAdvisor Community

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Showing 1,177: English reviews
Los Angeles, California
Reviewed yesterday NEW

The wi-fi is spotty and the parking is owned by another company, and they haven't really worked out the kinks to make it easy for hotel-goers to get their parking paid for under the hotel. But it's a nice place and conveniently located.

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Thank nsbw2017
Riyadh
Reviewed yesterday NEWvia mobile

This is also one of my short reviews as I have spent less than 24 hours in this lovely hotel, my first impression was good about the hotel, the staff at the from desk were very friendly and helpful, The hotel is very near to the airport, they have a shuttle that takes you from the airport but I didn't...

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Thank Jalal H
Beijing, China
Reviewed yesterday NEW

This type of hotel is excellent if you are passing by LA or doing business in the area. Free shuttle service from the airport and within it's proximity. Also the premises are clean and service overall is what I expected. Staff at the bar is very friendly and a good place to meet people in other industries and from other...

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Thank juan h
Muscat, Oman
Reviewed yesterday NEW

Our trip was our first time in the US. Staying at Crowne Plaza LAX made it such a great experience! The proximity to the airport, the efficient shuttle service, and the lobby ambiance were simply some of the plus points which will make us consider staying at the hotel on our next trip.

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Thank FPJ66
Falls Church, Virginia
Reviewed 2 days ago NEW

A superb room on the 16th floor. Very welcoming reception at check-in. Overall, an excellent stay and oh so convenient to LAX. I would definitely stay here again when passing through Los Angeles. A great hotel.

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Thank michaelmX5374SN
Reviewed 3 days ago NEWvia mobile

My family and I went to go visit the USC campus and were there for 3 days. The room was comfy and clean, but does need some updating. The CUSTOMER SERVICE was great however; I needed my Universal Studios tickets printed and they were gladly printed for me AND a suggestion for breakfast was made along w printed directions! In...

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Helpful?
Thank Maria K
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also...

Los Banos, California
Reviewed 3 days ago NEW

I stayed here to attend a conference but this is probably the fourth or fifth time I have stayed here. It is close to the airport so my husband and I often stay here when we fly from LAX. The pluses: fairly quiet although you can hear the jets from the airport in the early morning. The room was very...

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Helpful?
Thank Melsgar
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

My sincere apologies for the difficulties you encountered during you recent stay with us here at the Crowne Plaza Los Angeles International Airport. I do hope that you will return to give us another chance. Thanks so much for your comments! Best regards, Paul Gibbs General Manager

Livermore, California
Reviewed 4 days ago NEW

Excellent guest services. Front desk was exemplarary as was housekeeping and the food at the hotel. I personally want to thank Nora for outstanding customer service at the front desk. I will definitely return in the future.

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Thank 5643elijuan
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for the positive comments regarding your recent stay with us here at the Crowne Plaza LAX. We strive to provide personal service to our guests and I will be sure to share your positive comments with the staff. Thanks again for letting us know that we did an excellent job and we will look forward to hopefully seeing...

Salinas, California
Reviewed 4 days ago NEW

The Crowne Plaza has a shuttle service from LAX, which is very convenient. The staff is very accommodating; rooms are clean and quiet. Meeting rooms are conveniently located. Restaurant and meeting buffet food is delicious.

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Thank lindacC8319AC
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul Gibbs General Manager

Belchertown, Massachusetts
Reviewed 4 days ago NEW

Check in was quick but the staff was not very helpful, I had to ask 3 different staff members to get the correct answer for information to print a boarding pass. The restaurant food was very expensive and not good. Just bar food! It seems like they know a person traveling will stay there to eat for convenience so they...

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1Thank Daisy180
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

We appreciate you taking the time to share your comments with us. It truly disappoints us to read that your stay with us wasn’t as you had hoped. Our goal is to provide our guests with a memorable experience and the service they deserve. Please accept our sincerest apologies for the inconveniences you experienced during your stay. We hope you...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Century Taproom
Century Taproom
Cuisines: American, Bar
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Hotel - Los Angeles International Airport (LAX)! Our 613 room, full- service hotel is the gateway to Los Angeles. Located less than one mile from the LAX terminals, with 24-hour complimentary shuttle service to and from LAX! While only steps away from LAX, the Crowne Plaza Hotel-LAX is convenient to all major southern California area attractions, including Hollywood, Disneyland, Universal Studios and The Los Angeles Convention Center. Immediate access to the I-405 and I-105 freeways and the beach communities of Marina Del Rey, Santa Monica, Venice Beach, Manhattan Beach and Redondo Beach are just minutes away! Also, the shopping and business districts of El Segundo, Culver City and Westchester are all within 3 miles! The Crowne Plaza - Los Angeles International Airport has 14,000 sq feet of flexible space, with an emphasis on service and convenience. Our experienced Crowne Meetings Director and Certified Wedding Consultant hold the highest recognition of Certified Meeting Professional, CMP, and will ensure your meeting, social event or wedding is a complete success. After a long day of business meetings or sightseeing you will enjoy our Sleep Advantage program, which includes premium bedding, sleep amenities, guaranteed wake-up calls and designated quiet zones.Come stay and play with us in Los Angeles! ... more   less 

Additional Information about Crowne Plaza Los Angeles International Airport Hotel

Address: 5985 West Century Boulevard, Los Angeles, CA 90045-5477
Region: United States > California > Los Angeles > Westside
Price Range: $183 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles International Airport Hotel 3.5*
Number of rooms: 613
Reservation Options:
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
Crowne Plaza Lax
Hotel Style:
#26 Best Value Hotel in Los Angeles
#38 Romantic Hotel in Los Angeles
#48 Family Hotel in Los Angeles
#67 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Los Angeles International Airport Hotel staff and other travellers.
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Questions? Get answers from Crowne Plaza Los Angeles International Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are nice.”
 of 5 bubbles Melsgar, 15 Jan 2017 | Read review
“Bed was comfortable and the room was clean.”
 of 5 bubbles Daisy180, 14 Jan 2017 | Read review
“For plane lovers like me this hotel is heaven as if you get a room facing south you can watch the aircraft land and takeoff - north, just approaching the landing.”
 of 5 bubbles walms_13, 12 Jan 2017 | Read review
“Any rooms here are good”
 of 5 bubbles heathermj2015, 11 Jan 2017 | Read review
“14th floor is designated quiet floor”
 of 5 bubbles carole68_12, 7 Jan 2017 | Read review
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