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Airtel Plaza Hotel

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502 Reviews from our TripAdvisor Community

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Showing 476: English reviews
Rockledge, Florida
Reviewed 17 September 2016

I stayed here 4 nights for work. Your first impression of the hotel is that it is in a "sketchy" area (mostly industrial plus the local airport). Then you go inside and you are taken back to an era when hotels were destinations in themselves. The best part of this hotel is the food, believe it or not. Breakfast buffet...

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Helpful?
Thank WEGL81
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear WEGL81, Thank you for staying with us and for taking the time to share the details of your recent visit. I was so glad to read that you enjoyed your dining experience, and you found your room to be very comfortable. I sincerely apologize that your room was not serviced, and that your colleagues experienced an issue with the...

Elk Grove, California
Reviewed 6 September 2016 via mobile

Perfect location for my stay - close to Mom's house. Good price too. I liked that it had a bar and restaurant. And an elevator. And free wifi! I didn't like that they charged extra for parking. My tv wouldn't work. Luckily I have Netflix on my phone. And the free wifi with enough bandwidth!

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Helpful?
1Thank MyPalVal
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear MyPalVal, Thank you for taking a moment to tell us about your recent visit. I was glad to read that you enjoyed the location, bar and restaurant. I was sorry to read that you experienced an issue with your television. We do hope to have the opportunity to welcome you back soon.

Tullamore, Ireland
Reviewed 3 September 2016

As soon as my friends and I walked in, we fell in love with the theme. It didn't seem like this hotel was a chain, which was surprising because the customer service we received was excellent, especially from Gerry! So friendly!

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Helpful?
Thank futurestar97
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear futurestar97 Thank you for taking the time to tell us about your most recent visit. I was glad to read that Gerry provided excellent service exceeding your expectations. We are looking forward to welcoming you back in the near future.

Union City, California
Reviewed 24 August 2016

I had an issue with charges that were promptly resolved by Sean Olivier. He corrected the mistake without any hassle and kept me stress free! I would highly recommend this hotel because management is very hands on and will insure your great experience!

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Helpful?
Thank ronpheus
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Thank you for taking the time to tell us about your recent experience. I am so glad that your issue was resolved, and your expectations were exceeded. We are looking forward to having you stay with us in the near future.

A TripAdvisor Member
1 review
Reviewed 22 August 2016 via mobile

I've been coming to this hotel on and off for the past year and I have never had any major issues. The staff, from the front desk to bellman to housekeeping, is very accommodating, kind, and friendly. Gerry, Adrian, and Sean are awesome. If I wanted to change rooms because it wasn't what I wanted they would have new rooms...

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Helpful?
Thank A TripAdvisor Member
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Thank you for taking the time to share the details regarding your most recent visit with us. I was so glad to read that our staff members exceeded your expectations during your visit. We are all looking forward to welcoming you back soon.

Houston, Texas
Reviewed 20 August 2016

The staff was friendly, the lobby was nice, the restaurant was good but expensive.The rooms were not clean, the sink faucet ran a stream unless it was turned off very hard, and there was very little pressure in the shower. People were frequently caught in the elevators (the inspections were expired) and had to force the doors open. The staff...

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Helpful?
Thank art925
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear art925, Thank you for taking a moment to tell us about your most recent visit. I was sorry to read about the numerous issues you experienced during your stay with room cleanliness, water pressure, elevators and WIFI. We strive to ensure we are exceeding your expectations. I am so sorry that we fell short on this visit. I do...

Austin, Texas
Reviewed 18 August 2016

This place has seen some use for sure. One of the elevators was perpetually broken and the hallway on the third floor smelled strongly of urine. The standard room was large, if a little worn. Comfortable bed and good water pressure in the shower. The front desk staff and bar staff were exceptional. Very nice and helpful. The $5 happy...

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Helpful?
Thank Eric C
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Eric C, Thank you for taking a moment to tell us about your most recent experience. I was glad to read that the front desk and bar staff both provided exceptional service. I was sorry to read that you experienced an issue with the hallways on the third floor. We do hope to have the opportunity to welcome you...

London, United Kingdom
Reviewed 13 August 2016

Airtel Plaza Hotel Los Angeles Inside looks a little tired but staff were very accommodating. Rooms generous with usual facilities of toiletries, coffee etc but no room safes. Small pool and nice courtyard garden on opposite side. Interesting decor with plane hanging in reception area. Great cafe, lively bar with food available and good restaurant. Really good spread for breakfast....

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Helpful?
Thank ginaandjoy
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear ginaandjoy, Thank you for taking the time to tell us about your most recent visit. I was very glad to read that you enjoyed the authentic hospitality provided by our staff, as well as your breakfast experience. We are looking forward to welcoming you back on your next visit.

Mumbai (Bombay), India
Reviewed 11 August 2016

Lovely Airport view, and cute aircrafts flying every minute best view and value, amazing breakfast strong recommendations if you are nearby the front desk is very helpfull i think best value and service my first recommended property

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2Thank jay19772015
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear jay19772015, Thank you for taking the time to tell us about your recent visit. I was happy to read that you enjoyed your breakfast experience, as well as the service provided by our front desk associates. We are looking forward to welcoming you back on your next visit.

Oklahoma City, Oklahoma
Reviewed 6 August 2016

Rooms are renovated and TV are all new. The only questionable idea is why they close their restaurant that serves great food. It's not right, wrong decision.. Is business going up or going down? You're making a very bad decision. Our family loves to dine at night but don't let our kids dine inside your bar.... You have a very...

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Helpful?
1Thank gurukaphgf
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear gurukaphgf, Thank you for taking the time to tell us about your most recent visit. I am so glad that you had an overall enjoyable stay. I was sorry to read that the closure of the restaurant was inconvenient for you. I do hope that we will have the opportunity to welcome you back soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
From the modern, hangar-inspired architecture to the 24-foot Pan Am 747 suspended in the lobby, everything about the Airtel Plaza Hotel feels fresh and exciting, perfectly capturing the "in the moment" spirit of visiting someplace new. Access is everything in Los Angeles, conveniently located next to Van Nuys Airport, there's only one hotel -the Airtel Plaza Hotel. ... more   less 

Additional Information about Airtel Plaza Hotel

Address: 7277 Valjean Ave, Van Nuys, Los Angeles, CA 91406-3425
Region: United States > California > Los Angeles
Price Range: $177 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airtel Plaza Hotel 3*
Number of rooms: 267
Reservation Options:
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Also Known As:
Airtel Plaza Hotel Los Angeles
Airtel Plaza Los Angeles
Airtel Hotel Van Nuys
Airtel Los Angeles
Hotel Style:
#48 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Airtel Plaza Hotel staff and other travellers.
6 questions
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Questions? Get answers from Airtel Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing to add I would never stay here again”
Bill_Devine92563, 26 Jan 2017 | Read review
“Look for their preferred rooms.”
rickrichards0n, 25 Nov 2016 | Read review
“No robes in the room so if you are dependent on that as i am.. Heads up!”
  • Cab yoo believe this was ruin service?!?
angelasL1516DF, 6 Nov 2016 | Read review
“room 358 was very quiet, third floor look out onto the spa & more hotel rooms, You can just see the airport runway a bit”
nissan1515, 19 Oct 2016 | Read review
“I prefer the tower building”
Megansmith112, 13 Oct 2016 | Read review
5 of 5