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Hilton Los Angeles/Universal City

4,025 reviews
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Traveller (1245)
Room & Suite (748)
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Overview
  • Excellent43%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“city walk”(333 reviews)
“theme park”(161 reviews)
“alcove room”(53 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Hilton Los Angeles/Universal City
Special Offer: Double Points, Every Stay
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,025)Write a Review
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1,271 - 1,275 of 3,542 reviews
Reviewed 10 March 2016 via mobile

My daughter and stayed here on our way from Australia to the east coast . The hotel and rooms were very nice . We were happy to be given an early checkin after a long haul international flight but surprised at the surcharge . This...More

2  Thank Lovex5
Response from HiltonUniversal, Carole - Marketing Coordinator at Hilton Los Angeles/Universal CityResponded 19 March 2016

Thank you for the review of your recent stay at our property. We appreciate you taking time to share your comments with us. I hope we have the opportunity to welcome you back to our property in the future.

Reviewed 10 March 2016

What a great place, the proximity to Universal City and Studios was amazing. The shuttle was very convenient, but mostly we walked. it's almost an Oasis to escape to, once we arrived we didn't require our car until check-out, the Metro rail is just down...More

1  Thank stevena614
Response from HiltonUniversal, Carole - Marketing Coordinator at Hilton Los Angeles/Universal CityResponded 19 March 2016

Thank you Steven for taking the time to review your recent visit to our property. We appreciate you taking the time to share your comments. I'm happy to hear you liked our central location and our proximity to Universal Studios and the Metro rail. I...More

Reviewed 9 March 2016

We just had a great stay at the Hilton UniversalCity. It was my family's first time visiting Universal Studios and we knew we were in for a long day, late night visiting the attractions, including new Harry Potter section. This location could not have been...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Kari M
Response from HiltonUniversal, Carole - Marketing Coordinator at Hilton Los Angeles/Universal CityResponded 19 March 2016

Thank you Kari for taking the time to review your recent visit to our hotel. I'm so happy to hear you enjoyed your stay and your visit to Universal Studios. We appreciate you taking the time to share your comments with us. I hope we...More

Reviewed 9 March 2016

The Universal Hilton is a convenient hotel if you are visiting Universal Studios in Hollywood, CA. It’s about a 10-minute walk from Citywalk (restaurant row) and the actual theme park. Hilton is a trusted brand and the property doesn’t disappoint. However, I would rate it...More

5  Thank AverageJoe1
Response from HiltonUniversal, Carole - Marketing Coordinator at Hilton Los Angeles/Universal CityResponded 19 March 2016

Thank you for taking the time to review your recent stay at our property. We appreciate your comments and it sounds like you truly enjoyed your visit. I hope we have the opportunity to welcome you back to our hotel in the future.

Reviewed 9 March 2016

Like coming home and finding that you have staff to look after your very whim. There truly is nothing that the staff will not do to make your stay perfect.Of course the rooms, service and meals are outstanding. But it is more than that. It...More

Thank StephenJWhite9277
Response from HiltonUniversal, Carole - Marketing Coordinator at Hilton Los Angeles/Universal CityResponded 19 March 2016

Thank you Stephen for taking the time to review your recent stay at our property. We truly appreciate that you took the time to share your comments with us. I hope we have the opportunity to welcome you back to our hotel in the future.

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 240 - USD 460 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Los Angeles
#23 Family Hotel in Los Angeles
#33 Romantic Hotel in Los Angeles
#54 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 240 - USD 460 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Los Angeles
#23 Family Hotel in Los Angeles
#33 Romantic Hotel in Los Angeles
#54 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1245)
Room & Suite (748)
Pool & Beach (126)
Dining (80)
Amenities (40)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
CKW71
19 February 2018|
Answer
Response from LynNetterBug | Reviewed this property |
I was there in December and January, the pool was open and renovations were completed.
0
Votes
e f
10 February 2018|
AnswerShow all 4 answers
Response from LynNetterBug | Reviewed this property |
Yes, it's not bad for a sofa bed; best for kids or young adults though. Those of us with bad backs, not so much.
0
Votes
Sta3055
4 February 2018|
Answer
Response from HiltonUniversal | Property representative |
Hello, We do provide guest laundry at a cost. If you would like more information on pricing, you can email or call the hotel directly or ask during check-in at the hotel! We hope to see you soon!
0
Votes
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Room Tips
"Try to get one overlooking Universal Studios."
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"The third floor is the ground floor - no need to board the elevator."
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"Rooms are cold in winter months"
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"Ask for a high floor for great views!"
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