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Hilton Los Angeles/Universal City

4,025 reviews
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Traveller (1245)
Room & Suite (748)
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Overview
  • Excellent43%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“city walk”(333 reviews)
“theme park”(161 reviews)
“alcove room”(53 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Offers from Hilton Los Angeles/Universal City
Special Offer: Double Points, Every Stay
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,025)Write a Review
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1 - 5 of 3,542 reviews
Reviewed yesterday via mobile

We stay in a King Executive Suite! Very Nice hotel, over looking the Los Angeles highway, saw a couple accidents and a overturned car, i guess that L.A. for u. Had a great stay breakfast buffet pricey but really Good. The only thing that was...More

1  Thank Peter M
Hotel's Favourite
Reviewed 23 December 2017

When trying to decide on a hotel that we have not previously visited, I read the negative reviews first. The negative reviews for this property are very negative indeed, some of which are so recent that so I considered the Sheraton next door, but it...More

7  Thank Dean M
Response from HiltonUniversal, Marketing Coordinator at Hilton Los Angeles/Universal CityResponded 27 December 2017

Dear Dean, Thank you for taking the time in leaving us a review on your stay. We are happy to learn you had a great time with us and experience with our friendly and helpful team members! We are glad you decided to stay with...More

A TripAdvisor Member
1
Reviewed 2 days ago

This is a nice hotel, if a little old now. A few minor issues (e.g. the pool was closed temporarily, the electrical outlet in the bathroom not working) but nothing that could spoil the best feature of this hotel, which is its location. So close...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from HiltonUniversal, Marketing Manager at Hilton Los Angeles/Universal CityResponded yesterday

Dear Guest, Thank you for taking a moment to share your experience with us. We apologize that our pool was temporarily closed for renovation, we look forward to welcoming you back to our hotel in the not too distant future! Angie M., Marketing Manager.

Reviewed 2 days ago

We love the Hilton brand and were excited to find one so close to Universal Studios. The hotel did not disappoint. We were within walking distance of Universal Studios. The hotel offered a shuttle every 15 minutes, but we did not feel the need to...More

Thank AMACsMom
Response from HiltonUniversal, Marketing Manager at Hilton Los Angeles/Universal CityResponded yesterday

Dear Guest, Thank you for taking the time in leaving us a review on your stay and thank you for being a Hilton fan! We are sure that travelers will appreciate your feedback on the floor levels, as they do get confused. We appreciate your...More

Reviewed 5 days ago

We booked this hotel for 4 nights arrived on 16Feb18. The 1st night was ok because it was kind a warm outside. The 2nd night the weather turn a bit cold so we cranked the thermostat to 72F but no warm air. I called the...More

Thank PTI M
Response from HiltonUniversal, Marketing Manager at Hilton Los Angeles/Universal CityResponded 4 days ago

Dear Guest, Thank you for taking the time in leaving us a review and feedback on your experience with us. We apologize for the miscommunication and that we were not able to provide you with the quality of services you deserve. This is uncharacteristic of...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 240 - USD 460 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Los Angeles
#23 Family Hotel in Los Angeles
#33 Romantic Hotel in Los Angeles
#54 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 240 - USD 460 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Los Angeles
#23 Family Hotel in Los Angeles
#33 Romantic Hotel in Los Angeles
#54 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1245)
Room & Suite (748)
Pool & Beach (126)
Dining (80)
Amenities (40)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
CKW71
19 February 2018|
Answer
Response from LynNetterBug | Reviewed this property |
I was there in December and January, the pool was open and renovations were completed.
0
Votes
e f
10 February 2018|
AnswerShow all 4 answers
Response from LynNetterBug | Reviewed this property |
Yes, it's not bad for a sofa bed; best for kids or young adults though. Those of us with bad backs, not so much.
0
Votes
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Room Tips
"Try to get one overlooking Universal Studios."
Read review
"The third floor is the ground floor - no need to board the elevator."
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"Rooms are cold in winter months"
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"Ask for a high floor for great views!"
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