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Hilton Los Angeles / Universal City

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555 Universal Hollywood Drive, Los Angeles, CA 91608-1001
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1785)
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Panoramas (40)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Los Angeles / Universal City
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#54 of 418 hotels in Los Angeles
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Experience this AAA 4 Diamond hotel, situated just a block away from the entrance to Universal Studios and minutes from Hollywood. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. All guest rooms and suites feature attractive decor and have high-speed internet access. Keep up-to-date with work at any time in the 24-hour business center. Have a Hollywood wedding in the 16,000 sq. ft. Sierra Ballroom, or hold conferences and meetings in the hotel's 32,000 sq. ft. of function space. Enjoy local cuisine in the Café Sierra hotel restaurant, which offers California, Continental and Chinese cuisine in a modern, brightly lit setting.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Vending machine
Poolside bar
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Iron
Refrigerator
Flatscreen TV
On-demand films
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Family
Languages Spoken
English, French, Spanish, Chinese and 2 more
Hotel links
Special Offer:Price Match Guarantee
5252Reviews196Q+A100Room tips
Traveller rating
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Popular mentions
Reed wrote a review 25 Jan
Orlando, Florida1337 contributions277 helpful votes
If you are going to Universal Studios in Hollywood, you can’t possibly pick a better hotel. Located within a very short 5 minute walk (or a complimentary shuttle ride that will probably take longer ) this business class hotel offers awesome park view rooms, an updated interior, safe (but expensive) parking, good service and good f&b options. Is it expensive - yes. You are paying a very big premium to be the closest hotel to Universal with amazing views. If that is important to you, it is worth every penny. If you are not spending the majority of your time at Universal, I would look at other options.
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Date of stay: October 2021Trip type: Travelled as a couple
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bakerbunny1 wrote a review July 2021
Ladera Ranch, California13 contributions30 helpful votes
Hotel's Favourite
My Husband and I spent Friday July 2nd, and Saturday July 3rd at the Hilton Los Angeles/Universal. Let me tell you, the friendly staff, clean rooms and property overall great condition. From the Crabtree and Evelyn amenities, to the enormous hotel buffet both for breakfast and dinner made our stay wonderful. We were impressed with the friendliness and of the staff, the top quality food and the bar tenders who actually knew how to mix specialized drinks. We will return to this hotel and recommend to others.
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: Join Hilton Honors and get an Executive level room.
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3 Helpful votes
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Response from Hilton Universal, Marketing at Hilton Los Angeles / Universal City
Responded 8 July 2021
Dear bakerbunny, Thank you for you and your husband for spending the weekend with us at Hilton Universal! I am very happy to read that your overall experience exceeded your expectations. We look forward to your return in the near future!
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lupelarabautista wrote a review 24 Jan
Seaside, California1 contribution
Customer service horrible, my birthday vacation started by receptionist making me feel the most stupid person in the world. The world needs kindness and to share love but in this trip it was all backwards
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded 3 days ago
We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Please know that this is not our usual method of operation and I will be bringing this to the attention of our staff and managers.
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Christina wrote a review 22 Jan
1 contribution
Me and my family stayed here at the hotel for a couple days as a family trip! The service was very excellent along with the front desk helper Anthony. He was a very good team member who helped check in!
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Date of stay: January 2022Trip type: Travelled with family
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Response from hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded 4 days ago
Thank you for taking a moment to share your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!
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ExpertHotelGuest wrote a review 19 Jan
1 contribution
It’s been less than 24 hours since I checked out & I already miss all the warm & friendly attention from ALL of the hotel staff. Hilton Universal is one of a kind. Truly a must see & a must STAY. Enjoy your visit!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded 1 week ago
Thank you for taking a moment to share your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!
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PRICE RANGE
USD 191 - USD 339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton los angeles / universal city hotel los angeles, hilton universal city, universal hilton, los angeles hilton
LOCATION
United StatesCaliforniaLos AngelesUniversal City Area / Central L.A
NUMBER OF ROOMS
495
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Frequently Asked Questions about Hilton Los Angeles / Universal City
Which popular attractions are close to Hilton Los Angeles / Universal City?
Nearby attractions include The Wizarding World of Harry Potter (0.4 km), Universal CityWalk Hollywood (0.5 km), and Studio Tour (0.4 km).
What are some of the property amenities at Hilton Los Angeles / Universal City?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Los Angeles / Universal City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Los Angeles / Universal City?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Los Angeles / Universal City?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Los Angeles / Universal City?
Conveniently located restaurants include Good Neighbor, Lard Lad Donuts, and Bubba Gump Shrimp Co..
Are there opportunities to exercise at Hilton Los Angeles / Universal City?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Hilton Los Angeles / Universal City have airport transportation?
Yes, Hilton Los Angeles / Universal City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Los Angeles / Universal City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Los Angeles / Universal City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Los Angeles / Universal City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.