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The Garland

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The Garland
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2,809 Reviews from our TripAdvisor Community

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Showing 2,462: English reviews
Pueblo, Colorado
Reviewed 4 August 2015

I stayed here while on a road trip, and I wished I could have stayed a couple of days longer. The front office and bell staff were very friendly and helpful. The rooms are large and art deco. The trolley runs all day to and from Universal Studios. There are daily activities going on such as the "Urban walk to...

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Helpful?
1Thank Sandy D
Daniel M, Manager at The Garland, responded to this review

Sandy D, I am so happy to hear that our hotel worked out well for you during your trip! Finding a restful accommodation when you’re on the road is always important, and it is great to hear that you found our rooms to be so large and comfortable. I will be sure to pass on the warm regards to our...

Aberdeen
Reviewed 2 August 2015

From arrival to departure this hotel had style and character. All areas exceptionally clean and service excellent. Had a refurbished room which was large and stylishly decorated (faced the car park and near the freeway but was quiet) Would have liked to stay longer than the 2 nights.10 min taxi ride to Chinese theatre and walk of fame. Only down...

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Helpful?
1Thank SCCH2005
Daniel M, Manager at The Garland, responded to this review

SCCH2005, Thank you for all of your kind words regarding our recent renovation and the refurbished rooms. We take pride in our staff at The Garland, and I am so happy to hear that you found the service to be excellent during your stay. I am sorry to hear about the prolonged credit card release by your credit company, but...

Brighton, United Kingdom
Reviewed 1 August 2015 via mobile

We booked this hotel direct because we were unsure about what the room included - the booking system is a bit obtuse. We had to pay an upgrade on arrival to avoid five of us sharing 2 beds but we had clearly stated that we were a family of 5 when we booked so I recommend being very clear about...

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Helpful?
4Thank Deirdre H
Daniel M, Manager at The Garland, responded to this review

Deirdre H, Finding a comfortable base on a vacation can often be difficult, but I am so happy to hear that you found The Garland to be a great fit for your family. We do our best to provide a comfortable environment for guests to relax during their trip, and I’m glad that the Family Room was able to accommodate...

Dallas, Texas
Reviewed 1 August 2015

This hotel is really cool from an interior design and architecture prospective. We stayed here for a week in June, 2015. Unfortunately, upon arrival they had lost our reservation and continued to imply this was my fault not theirs. They found it several hours later after they charged me $500 additional on my credit card for incidentals. Now, come on,...

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Helpful?
3Thank Michelle D
Daniel M, Manager at The Garland, responded to this review

Dear Ms. Michelle D, Thank you for taking the time to review your stay with us. I am pleased you enjoyed the retro-cool style our design team presented to you. However, I am disappointed we did not meet your expectations on the service. I appreciate your feedback which provides us an invaluable lesson. Again, thank you for staying with us.

Vancouver, Canada
Reviewed 30 July 2015

Attentive, helpful,first rate staff to greet you upon arrival. Clean, sharp looking facilities that have warm cozy atmosphere that is great for families. The Garland has history and character as the famous actress Beverly Garland took control of this formerly operated Holiday Inn and turned it into a gem. Enjoyed the movie night by the pool or soaking in the...

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Helpful?
3Thank Grant B
Daniel M, Manager at The Garland, responded to this review

Dear Grant B, Thank you for your kind words and for taking the time to share them with the TripAdvisor community. The hotel's namesake, Beverly Garland built the hotel wih her husband, Fillmore Crank opened the hotel's doors in 1972. Although the hotel has gone though some reinventing of itself, the property remains apart of the late Ms. Garland's estate....

Reviewed 30 July 2015 via mobile

Booked for 4 adults,2 children, we we're given rooms that only sleep 4,we we're told kids have to sleep with adults,one child is 14 the other 7,other option was pay$25 per night per child,for roller beds

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Helpful?
2Thank karl b
Daniel M, Manager at The Garland, responded to this review

Dear Karl B, Thank you for your feedback about your recent stay. Please accept our apologies for the inconvenience you experienced. Unfortunately, our Deluxe King rooms are only equipped to accommodate 2 people at any given time. We wish we could add as many beds as number of people listed on reservations, but that violates a few Safety rules. We...

NAPERVILLE
Reviewed 30 July 2015

My wife and I enjoyed the hotel accommodations: great bed, great shower, great location and good value. Our 1 complaint is the technology they have for WiFi. We found the internet to be very slooooow. Our connection dropped intermittently throughout our 3 day stay. When we asked the front desk staff to see if they can get it fixed. We...

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Helpful?
3Thank PHIL T
Daniel M, Manager at The Garland, responded to this review

Dear Mr. Phil T, Thank you for taking the time to share your recent stay at The Garland. I am pleased you had an overall positive experience. I apologize you experienced some difficulities staying connected. Again, thank you for choosing to stay with us. The staff and I hope to welcome you back to LA and The Garland soon!

Canton, Michigan
Reviewed 30 July 2015

The garland is a nicely remodeled boutique hotel which was very clean and in a great location for exploring Hollywood. We used the complimentary shuttle to go to universal city walk which was great and it was a short drive to the Warner brothers studio, Hollywood boulevard and Rodeo Drive. The kids enjoyed the "dive in" movie at the pool...

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Helpful?
3Thank Lisa B
Daniel M, Manager at The Garland, responded to this review

Dear Lisa B, Thank you for taking the time to share you kind words with us and the TripAdvisor community. I am elated to read you an your family joined us for one of our nightly dive in movies at the pool and utilized our complimentary shuttle service. Again, thank you for choosing to stay at The Garland. The staff...

Reviewed 29 July 2015 via mobile

I love the Garland because of it family fun atmosphere. There may not be many activities for children but it is still a very enjoyable place to visit. Also, on a night there is a big board that comes down and they project a movie onto it. This is good for both adults and children because the adults can be...

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Helpful?
1Thank Will T
Daniel M, Manager at The Garland, responded to this review

Dear Will T, Thank you for choosing to stay at The Garland. I am delighted you loved your first stay and you were able to enjoy the pool area in the evening. The staff and myself are looking forward to welcoming you back!

perth
Reviewed 29 July 2015

We stayed at The Garland for 5 nights in July 15 on our recent trip to LA. We are a family of 4 with 2 teenagers. This place was so cute and had a really cool vibe. Rooms were a nice size and clean. This place is very central. The free Tram to Universal City was great. We had our...

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Helpful?
1Thank SmileyPerth
Daniel M, Manager at The Garland, responded to this review

Dear SmileyPerth, Thank you for your kind words! It is always wonderful to recieve positive comments about our property and the staff. I am thrilled you loved the hotel and we hope to welcome you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Walk into The Garland and you're instantly transported to a secluded, urban oasis, yet close to all the action and excitement of Universal Studios, Hollywood and LA's best attractions. Nestled within seven tree-shaded acres, this authentic LA experience is complete with a welcoming vibe and modern amenities to keep you plugged in, yet completely relaxed. Our guests enjoy a glittering pool under sunny skies, dining on savory dishes and sipping perfect martinis during sunset. The Garland is setting the standard for 'Retro-cool'. Check in and check it out. ... more   less 

Additional Information about The Garland

Address: 4222 Vineland Avenue, Los Angeles, CA 91602-3318 (Formerly Beverly Garland's Holiday Inn)
Region: United States > California > Los Angeles
Price Range: $276 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Garland 4*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Groupon, Booking.com, Hotels.com, Cheap Tickets, Priceline, Travelocity and Jetsetter so you can book your The Garland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beverly Garland`s Holiday Hotel Los Angeles
Holiday Inn Beverly Garlands
Holiday Inn Los Angeles
Los Angeles Holiday Inn
Hotel Style:
#5 Luxury Hotel in Los Angeles
#9 Family Hotel in Los Angeles
#12 Green Hotel in Los Angeles
#15 Romantic Hotel in Los Angeles
#33 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from The Garland staff and other travellers.
93 questions
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Questions? Get answers from The Garland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room that does not look out on the pool is a good idea, if you want something very quiet.”
 of 5 bubbles Neubecker, 22 Feb 2017 | Read review
“Family rooms are all on the first floor, and you hear traffic”
 of 5 bubbles AprilC387, 22 Feb 2017 | Read review
“We liked room 408, quiet, away from the elevator”
 of 5 bubbles S7505VZcatherined, 20 Feb 2017 | Read review
“The only recommendation I have for this hotel is to stay somewhere else.”
 of 5 bubbles RickM835, 14 Feb 2017 | Read review
“Request one without the highway view”
 of 5 bubbles frequenttravel09, 14 Feb 2017 | Read review
5 of 5