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Sheraton Gateway Los Angeles

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Sheraton Gateway Los Angeles
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202 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW

Nice hotel, definitely on the upper side of Sheratons I've stayed at. The location is super-convenient if you are getting in late or leaving early from LAX. Service at the desk was professional, room was clean and comfortable. One tip- don't take a cab or uber from the airport. I made that mistake not knowing how close the hotel was,... More 

Helpful?
Thank Johnathan M
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

Nice place. Comfortable clean rooms. Weird pool area with no views (just walls). Parking fees were a bit ridiculous. Not very close to many restaurants but close to the airport. All in all good stay and safe location.

Helpful?
Thank RC S
Jerusalem, Israel
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 days ago NEW

The entrance to the hotel isn't so clearly marked but we entered and decided on valet parking. Check in was smooth. The room we received was beautiful. The issue started when we discovered that in spite of the deluxe room, there was only one robe in the bathroom. As two women friends having a fun weekend with a plan to... More 

Helpful?
Thank PhyllisG61
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for choosing the Sheraton Gateway Los Angeles Hotel for your girls’ getaway weekend. I am sorry to read that there was an issue at first with getting you an additional robe, however, I am happy that you were provided with an additional one and that your overall experience here was enjoyable. We hope to have the opportunity to... More 

California
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW

I have stayed at this hotel with a good experience at least 10 times. My 18 year old daughter was coming home from school for thanksgiving and we booked her a prepaid room at the Sheraton Gateway as she could not make it all the way home after her Monday classes. She got to the hotel and they refused to... More 

Helpful?
Thank Carpinteria93309
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

We appreciate having you as a frequent guest at our hotel over the past years and we truly regret your daughter’s recent experience at our property. Our policy strictly states that we cannot allow any guest under the age of twenty-one to check into a room alone and unfortunately, we could not bend the rules, even for the child of... More 

Cape Town
Level Contributor
89 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 5 days ago NEW

This is a perfect example of an average hotel. The rooms are OK, the bathroom was strange in that it was really large yet the shower was incredibly narrow. The valet parking is very expensive and there was a function one evening which resulted in an extremely long queue. After 40 minutes I booked an UBER Rathen than recover our... More 

Helpful?
Thank JKfromSA
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

We appreciate you taking the time to share your feedback with us are disheartened to read that your time at our hotel did not leave you completely impressed. This is not the experience we anticipate for our guests and we hope that you will return for another visit in the future so we can have the opportunity to win you... More 

Walnut Creek, California
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 days ago NEW

Overall, the stay at the Sheraton Gateway Los Angeles was very good. Only about 15 minutes from LAX. Shuttle service from airport about every 15 minutes. Hotel looks like it was updated not too long ago. Clean, roomy public areas and restaurants. My only comment has to do with the bathroom. Room was very nice. Bed very comfortable. I like... More 

Helpful?
Thank skrohn9520
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

It was a pleasure to welcome you to our hotel for your recent conference and I am delighted that you were pleased with your stay. I appreciate your comments in reference to space for toiletries in the guestroom bathrooms and I will forward your feedback to our team. We hope that you will return for another stay with us at... More 

Charlotte, North Carolina
1 review
Reviewed 6 days ago NEW via mobile

We stayed here before an early flight from LAX and it was horrible. The people in the room next door were up all night being extremely loud and smoking weed which came into our room through the air vents and adjoining door. We called security three times and no one ever went to the room next door nor did anyone... More 

Helpful?
Thank slk05
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

It is truly disappointing to read that your time at our hotel was not enjoyable due to the behavior of other guests and we regret that your experience here was not all the you had hoped for. Your feedback does not reflect a typical stay with us and we’d love to have the opportunity to provide you with a stay... More 

Los Angeles, California
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago NEW

I attend an annual Christian Women's Seminar that has been hosted at the Sheraton Gateway LAX for several years. Since my last visit, much of the hotel has been renovated. The guest room decor is lively and the convertible chairs/bench by the window is a nice touch. The room still does not feel as spacious as there is not much... More 

Helpful?
Thank antsonia
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

It is a pleasure to welcome you back each year for your annual event and I am delighted that you were pleased with our recent renovations. We value your feedback and I will be forwarding your comments and suggestions to our team for their review. It is very kind of you to acknowledge our staff for their outstanding service and... More 

A TripAdvisor Member
Reviewed 1 week ago NEW via mobile

We stayed here before flying home to NZ. We were impressed with the facilities but very disappointed with the quality of Customer service. From the bar staff, gift shop staff and frontline reception staff we felt like we were an inconvenience.. Staff in the Starbucks were great thankfully. Good location

Helpful?
Thank A TripAdvisor Member
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for sharing your experience with us. While I am delighted that you were impressed with our beautiful facilities, it is disheartening to read that you were disappointed in the service provided by our staff and I will be sharing your comments with our team. I hope that you will allow us to welcome you back in the future... More 

Soldotna, Alaska
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago NEW via mobile

Decided to spend the few days we had before leaving for New Zealand in LA instead of Alaska. Chose the Sheraton foe ease of getting a late check out and also their proximity to a ocean express bus stop. It was a pleasant 2 days

Helpful?
Thank Lori T
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for choosing to stay with us at the Sheraton Gateway Los Angeles Hotel before your flight out of LAX. I am delighted to read that you enjoyed a pleasant stay here and hope that we have the chance to welcome you back again in the future. More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Gateway Los Angeles Hotel is a sophisticated, high-tech accommodation with resort-style amenities. Near LAX, Santa Monica, and the Rose Bowl, our hotel has 50,000 sq ft of meeting space ... more   less 

Additional Information about Sheraton Gateway Los Angeles

Address: 6101 W. Century Blvd, Los Angeles, CA 90045
Region: United States > California > Los Angeles > LAX Area , Westside
Price Range: $185 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Los Angeles 4*
Number of rooms: 802
Reservation Options:
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Also Known As:
Sheraton Gateway Los Angeles Hotel Los Angeles
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#18 Green Hotel in Los Angeles
#26 Luxury Hotel in Los Angeles
#43 Business Hotel in Los Angeles
#55 Romantic Hotel in Los Angeles
#62 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gateway Los Angeles staff and other travellers.
24 questions
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Questions? Get answers from Sheraton Gateway Los Angeles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upscale airport area stay”
 of 5 bubbles 329rcs, 1 Dec 2016 | Read review
“deluxe rooms are beautiful”
 of 5 bubbles PhyllisG61, 29 Nov 2016 | Read review
“Choose higher floor with pool view or runway view”
 of 5 bubbles antsonia, 26 Nov 2016 | Read review
“Call ahead a couple of times and ask for a quiet, corner room.”
 of 5 bubbles GhostOfDeTham, 26 Nov 2016 | Read review
“Specifically request a NON-Adjoining room”
 of 5 bubbles BusinessSox, 17 Nov 2016 | Read review
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