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Holiday Inn Los Angeles International Airport

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Holiday Inn Los Angeles International Airport
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1,159 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Los Angeles International Airport
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Showing 855: English reviews
Zurich, Switzerland
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 October 2016

Since we where traveling for a long period of time in CA we decided to stay under a strict budget, so it was best to stay at well known chains such as Holiday Inn since you know what to expect. We where really surprised how since the Airport shuttle the driver was very friendly even though we arrived late at... More 

Helpful?
Thank traveltiris
michigan
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 October 2016

This Holiday Inn is an A-okay place if you need a place to stay near LAX before or after a flight. We arrived at 10 pm and waited for 50 minutes for the shuttle bus...gah!!!! We were on East coast time so were pretty tired when we finally got to the room. Something for you to know if you are... More 

Helpful?
Thank rubyskymom
IHGService, Guest Relations Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear rubyskymom, Thank you for staying with us and providing us with your valuable feedback. We are delighted to read that you have regarded our location convenient from the airport. We strive every day to create special experiences one guest at a time and we are truly sorry we did not live up to your expectations. Please accept our sincere... More 

Eagle Pass, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2016

the front desk service was excellent, friendly and professional. did everything in their hands to give us a great deal on a clean and wonderful room. one of the best and comfortable beds I slept in a long time. for sure I recommend this Hotel and I will be visiting this hotel once again in the future.

Helpful?
Thank MARYJANERAMOS
Melbourne, Australia
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 September 2016

Firstly waited at Los Angeles Airport for 1 hour 20 mins for the shuttle to arrive. On arrival the hotel does not look like the front page photo which has been taken at a flattering angle. The rooms and restaurant are very dated and need upgrading due to wear and tear. If all you want is a bed, this will... More 

Helpful?
Thank Ian F
IHGService, Guest Relations Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear Ian F, Thank you for staying with us recently and for taking the time to write a review of our hotel. It is regrettable that some aspects of our hotel did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced due to our shuttle service. Let me assure you that we want... More 

Ness Ziona, HaMerkaz, Israel
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 September 2016 via mobile

Been there for one night for a stayover. It's an old hotel. The room was ok. Medium lever of cleaning. There was free shuttle form the hotel to and from the airport. Take spare time when you planned your trip based on the shuttle. The shutle gows from several hotel and time is not its strong side.

Helpful?
Thank Ofer H
IHGService, Guest Relations Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear Ofer H, Thank you for staying with us recently and for taking the time to write a review of our hotel. I sincerely apologize for any inconvenience you may have experienced due to our housekeeping and shuttle service. Let me assure you that we want nothing more than to ensure your satisfaction from the time you arrive, up until... More 

Sao Paulo, Brazil
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 September 2016

Don´t get deceived by the ad for free shuttle service. Even after calling, and waiting for over 40 minutes, the bus/van never showed up, costing me an extra $20 to get to a run down hotel where it was impossible to turn off a loud and chilling A/C. After complaining upon arrival, the solicitous staff said she would give the... More 

Helpful?
Thank gunnar525
IHGService, Guest Relations Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear gunnar525, Thank you for your recent stay with us and reviewing our property. We are very sorry for the experience you had with our shuttle service and the service you received fell below your expectations. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. Thank... More 

Travellers are raving about these Los Angeles hotels

Scotland, United Kingdom
Level Contributor
183 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 17 September 2016 via mobile

This is an older Holiday Inn but we found the staff very welcoming and efficient. This is a "just passing through" hotel and it provides a great service for its guests. The restaurant menu offers a good choice and breakfast is excellent. If I we are ever passing through LA again we would certainly come back to the Holiday Inn.

Helpful?
Thank Keith F
alg
Level Contributor
3 reviews
3 hotel reviews
Reviewed 17 September 2016

Worst hotel i ve been to in my road trip in west usa. Very expensive, personal is not friendly. It smells bad, rooms are old and the bed is small. Not even a small frige in the room. even the street isn't friendly.

Helpful?
Thank FZN
IHGService, Guest Relations Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear FZN, First of all, thank you very much for your recent stay at our Holiday Inn Los Angeles International Airport, CA. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service, room and amenities. We’d like to obtain some additional detail regarding your experience so we have sent you a... More 

Barrie, Canada
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 September 2016

Nice hotel, Nice location to airport. Staff is a bit cold and harsh, first time in a while front desk person has demanded I prove auto club membership for rate (actually first time ever) and I am a Spire Elite. Might go back.

Helpful?
Thank s d
IHGService, Guest Relations Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear S D, Thank you for taking the time to share your comments with us about your stay. We are glad to hear you liked our location. However, we regret your dissatisfaction on some of our staff and services. Please do accept our apologies for not being able to deliver an exemplary service during your stay. It is our goal... More 

California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 September 2016

I've stayed at this property a few times in the past, the most recent being a few weeks ago. It has always been a dependable stay. Friendly shuttle bus drivers from LAX. Friendly and helpful front desk staff. Easy check out by phone. There is restaurant in the hotel and you can get room service breakfast. There is also a... More 

Helpful?
1 Thank Rush2112Equality

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The closest full service Holiday Inn to the Los Angeles Airport with complimentary 24 hour LAX shuttle service. Our central location puts you just minutes away from “everything LA”. Come enjoy places like Disneyland, Universal Studios, Hollywood, Santa Monica, Venice Beach and all that beautiful Southern California has to offer.Stay connected with free high-speed Internet access. Maintain your exercise regimen in our state-of-the-art fitness center. Unwind at Landings Restaurant and Lounge, serving breakfast lunch and dinner, featuring California cuisine and daily specials.The Holiday Inn Los Angeles International Airport–LAX Hotel, where Kids Stay and Eat Free! Credit Card is required at check-in for all guests paying in cash at check-in or upon check-out. Credit Card is also required upon check-in for incidentals regardless if guest intends to not incur incidentals during their stay. We are a 100% Smoke Free Hotel. ... more   less 

Additional Information about Holiday Inn Los Angeles International Airport

Address: 9901 La Cienega Boulevard, Los Angeles, CA 90045
Region: United States > California > Los Angeles > Westside
Price Range: $162 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Los Angeles International Airport 3*
Number of rooms: 405
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, HotelTravel.com, Priceline, IHG and Odigeo so you can book your Holiday Inn Los Angeles International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Los Angeles International Airport Hotel Los Angeles
Los Angeles Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Los Angeles International Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Los Angeles International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here!”
 of 5 bubbles NanF794, 22 Jun 2016 | Read review
“The views are of Mcdonalds or a gas station. Renee at the front desk was very nice and did help out by lowering the bill.”
 of 5 bubbles 68reneet, 22 Jun 2016 | Read review
“Join their IHG memberships! its free and comes with perks as well!”
 of 5 bubbles Feliciano1721, 21 Jun 2016 | Read review
“good breakfast buffet”
 of 5 bubbles jher12, 13 Jun 2016 | Read review
“Ask for an upper floor room”
 of 5 bubbles JohnMarionH, 31 May 2016 | Read review
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