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Holiday Inn Los Angeles International Airport

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Holiday Inn Los Angeles International Airport
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1,169 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Los Angeles International Airport
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Showing 860: English reviews
Reviewed 19 October 2016 via mobile

DO NOT STAY HERE. THEY WILL LIE TO YOUR FACE AND THEN YOUR CREDIT CARD COMPANY. stayed here in September.. accidently booked for the 13th instead of the 14th.. when we arrived on the 14th the receptionist said she understood and would apply the no show charge from the night before to the current night and we would pay the...

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Helpful?
1Thank Margot M
IHGService, Guest Relations Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear Margot M, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to address this with you further and have sent you a private message in an effort to obtain more information. I look forward to hearing back from you...

Auckland Region, New Zealand
Reviewed 16 October 2016

We missed our connection at LAX so needed a bed for the night. Holiday Inns are known to be reasonable value and this one was no exception. We requested a late checkout and this was no problem. Our needs were for a shower and comfortable bed and we got both. In fact the very large bed was excellent and we...

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Helpful?
Thank Kleonz
Brisbane, Australia
Reviewed 14 October 2016 via mobile

Yes it could do with an upgrade but, for the price and the location, it's fine for between flights. After 13 hour flight all I wanted was a place to revive. The hotel shuttle (red sign on island at lax) arrived within two minutes. We were here and booked in within 20. We arrived at 6am and presumed we wouldn't...

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Helpful?
Thank entjohns51
IHGService, Guest Relations Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear entjohns51, I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in, it is pleasing to read that you were satisfied with you accommodation and regarded the efficient service from our staff. Your feedback is very important to us...

Callander, United Kingdom
Reviewed 13 October 2016 via mobile

This Hotel was basic, but served our needs for a one night stay prior to fling out of LAX. I would however pay tribute to the bell captain Joe, who went out of his way to organise a drive around tour of LA on the afternoon before we left.

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Helpful?
Thank Markeverett
IHGService, Guest Relations Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear Markeverett, Thank you so much for your review of our hotel. We are so pleased that you liked your stay and the service you received from our staff. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. Thank you for staying and we all hope to have...

Los Angeles, California
Reviewed 8 October 2016 via mobile

I stayed here for business just for 2 nights and everything went well. Ian checked me in and told me where I could go for a good steak dinner. He also suggested transportation options since I didn't rent a car. Ian also suggested tours but since I was only there a few days I could not go. I ate at...

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Helpful?
Thank shaynadr88
Zurich, Switzerland
Reviewed 8 October 2016

Since we where traveling for a long period of time in CA we decided to stay under a strict budget, so it was best to stay at well known chains such as Holiday Inn since you know what to expect. We where really surprised how since the Airport shuttle the driver was very friendly even though we arrived late at...

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Thank traveltiris
michigan
Reviewed 3 October 2016

This Holiday Inn is an A-okay place if you need a place to stay near LAX before or after a flight. We arrived at 10 pm and waited for 50 minutes for the shuttle bus...gah!!!! We were on East coast time so were pretty tired when we finally got to the room. Something for you to know if you are...

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Helpful?
Thank rubyskymom
IHGService, Guest Relations Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear rubyskymom, Thank you for staying with us and providing us with your valuable feedback. We are delighted to read that you have regarded our location convenient from the airport. We strive every day to create special experiences one guest at a time and we are truly sorry we did not live up to your expectations. Please accept our sincere...

Eagle Pass, Texas
Reviewed 29 September 2016

the front desk service was excellent, friendly and professional. did everything in their hands to give us a great deal on a clean and wonderful room. one of the best and comfortable beds I slept in a long time. for sure I recommend this Hotel and I will be visiting this hotel once again in the future.

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Thank MARYJANERAMOS
Melbourne, Australia
Reviewed 23 September 2016

Firstly waited at Los Angeles Airport for 1 hour 20 mins for the shuttle to arrive. On arrival the hotel does not look like the front page photo which has been taken at a flattering angle. The rooms and restaurant are very dated and need upgrading due to wear and tear. If all you want is a bed, this will...

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Helpful?
Thank Ian F
IHGService, Guest Relations Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear Ian F, Thank you for staying with us recently and for taking the time to write a review of our hotel. It is regrettable that some aspects of our hotel did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced due to our shuttle service. Let me assure you that we want...

Ness Ziona, HaMerkaz, Israel
Reviewed 23 September 2016 via mobile

Been there for one night for a stayover. It's an old hotel. The room was ok. Medium lever of cleaning. There was free shuttle form the hotel to and from the airport. Take spare time when you planned your trip based on the shuttle. The shutle gows from several hotel and time is not its strong side.

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Helpful?
Thank Ofer H
IHGService, Guest Relations Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear Ofer H, Thank you for staying with us recently and for taking the time to write a review of our hotel. I sincerely apologize for any inconvenience you may have experienced due to our housekeeping and shuttle service. Let me assure you that we want nothing more than to ensure your satisfaction from the time you arrive, up until...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The closest full service Holiday Inn to the Los Angeles Airport with complimentary 24 hour LAX shuttle service. Our central location puts you just minutes away from “everything LA”. Come enjoy places like Disneyland, Universal Studios, Hollywood, Santa Monica, Venice Beach and all that beautiful Southern California has to offer.Stay connected with free high-speed Internet access. Maintain your exercise regimen in our state-of-the-art fitness center. Unwind at Landings Restaurant and Lounge, serving breakfast lunch and dinner, featuring California cuisine and daily specials.The Holiday Inn Los Angeles International Airport–LAX Hotel, where Kids Stay and Eat Free! Credit Card is required at check-in for all guests paying in cash at check-in or upon check-out. Credit Card is also required upon check-in for incidentals regardless if guest intends to not incur incidentals during their stay. We are a 100% Smoke Free Hotel. ... more   less 

Additional Information about Holiday Inn Los Angeles International Airport

Address: 9901 S La Cienega Blvd, Los Angeles, CA 90045-5915
Region: United States > California > Los Angeles > Westside
Price Range: $167 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Los Angeles International Airport 3*
Number of rooms: 405
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline and Travelocity so you can book your Holiday Inn Los Angeles International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Los Angeles International Airport Hotel Los Angeles
Los Angeles Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Los Angeles International Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Los Angeles International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King Rooms definitely worth the price! Very spacious. The higher the better(Quieter)!”
 of 5 bubbles carmenvargasruiz, 12 Jan 2017 | Read review
“higher floors offer a good view of the flights landing”
 of 5 bubbles lavatea, 8 Jan 2017 | Read review
“Don't stay here!”
 of 5 bubbles NanF794, 22 Jun 2016 | Read review
“The views are of Mcdonalds or a gas station. Renee at the front desk was very nice and did help out by lowering the bill.”
 of 5 bubbles 68reneet, 22 Jun 2016 | Read review
“Join their IHG memberships! its free and comes with perks as well!”
 of 5 bubbles Feliciano1721, 21 Jun 2016 | Read review
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