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Holiday Inn Los Angeles International Airport

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1,185 Reviews from our TripAdvisor Community

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Showing 872: English reviews
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Muntinlupa, Philippines
Reviewed 2 days ago NEWvia mobile

Our first hotel when we travelled to US last October 2016. The location is great. They have a free shuttle to and fro the airport which is near. Parking is not free. There is a Mcdonald's in front of the hotel, convenience store and a gasoline station nearby. We walked also going to the car rentals, there are many in...

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Helpful?
Thank eynaa88
Tokyo, Japan
Reviewed 2 days ago NEW

I just spent 2 nights at this property. As I was going to breakfast I was surprised to discover that I could open the door from the outside even without a key. I notified a woman at the front desk about this and she said she would send someone to fix it right away. When I got back to my...

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Helpful?
Thank Jeffrey C
California
Reviewed 5 days ago NEW

The hotel was clean but clearly had some water damage from the recent storms. The rooms on the 6th floor smelt musty (that old hotel smell) which I can only put down to water damage. If they replaced the carpet and some fresh paint it would help make the place a better experience. We paid over $200 per night and...

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Helpful?
Thank Tripping_up_and_down
Grand Forks, North Dakota
Reviewed 5 days ago NEWvia mobile

Velissa our front desk check in gal was unbelievable. She made our stay enjoyable for our overnight stay before heading to HI. Velissa made us feel welcomed without a doubt. She is invested in the guest's comfort and needs. We asked for an outside restaurant recommendation. Velissa gave us a nice Thai Restaurant close by we could walk to. Because...

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Helpful?
Thank kirkmotl
Provincetown, Massachusetts
Reviewed 6 days ago NEWvia mobile

Room was clean. Quick and friendly check-in. Conveniently located to LAX. Free shuttle. Reasonably priced. Comfy bed. Good option for an overnight layover. Unfortunately restaurant didn't appear to appetizing, but Daily Grill is just across street.

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Helpful?
Thank Bob S
Shanghai, China
Reviewed 1 week ago via mobile

So this place will do the trick if needed. Very close to the airport and rental car return it's convenient for you to skip the traffic rush when you need to get back to the airport. The carpet is very grubby. My room for some reason was a handicap accessible room so my criticisms might not apply in all rooms....

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Helpful?
Thank eyecoin
San Francisco, California
Reviewed 2 weeks ago via mobile

Welp a average hotel. Would not stay there again.. mildew on the ceiling of the bathroom and tub is peeling. Plus the toilet is so close to the cabinet that you knees hit the cabinet in addition to being really low to the ground. The bed was comfortable enough. The reception staff is a little rough around the edges. But...

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Helpful?
Thank sfroadrunner
A TripAdvisor Member
Level Contributor
6 reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

This hotel was absolutely beautiful, with a McDonald next door for inexpensive salads and meals for adolescents/others. Free Wi-Fi in rooms and McDonald was a bonus. Didn't like having them hold $100.00 on credit card for any purchases at restaurant on site/room service.

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Helpful?
Thank A TripAdvisor Member
Mexico City, Mexico
Reviewed 3 weeks ago

Facilities are good, kept clean and in shape. Super-friendly staff in food services, meetings support. go out of their way to help. AVOID if you need wi-fi. System totally overwhelmed so most of the time it does not provide service. Admitted to be a failure by management. A dozen members of the group I was with had the same trouble...

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Helpful?
Thank Alejandro P
IHGService, Guest Relations Manager at Holiday Inn Los Angeles International Airport, responded to this review

Hi Alejandro P, Thank you for leaving a candid review about our hotel on TripAdvisor. Your review is important as it will help us monitor the things we need to improve on and the things we are good at. I am glad to read that you found our facilities to your liking. Thank you as well for noting our friendly...

Sydney
Reviewed 4 weeks ago

The staff were friendly the accommodation is dated and the cleanliness leaves a lot to be desired. I would have expected better from the Holiday Inn brand. All the furniture is dated. The morning breakfast we paid for at $29 was below acceptable. Tables were dirty. Having said that - the staff and service was great.

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Helpful?
Thank JeffreyMiles
hilaxmgr, Manager at Holiday Inn Los Angeles International Airport, responded to this review

Thank you for staying with us Jeffrey, as well as for the great feedback about our staff. We are sorry to read that the cleanliness left a lot to be desired. Please accept our apologies. We will follow up with our Housekeeping and Food and Beverage managers. Thank you again for staying with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The closest full service Holiday Inn to the Los Angeles Airport with complimentary 24 hour LAX shuttle service. Our central location puts you just minutes away from “everything LA”. Come enjoy places like Disneyland, Universal Studios, Hollywood, Santa Monica, Venice Beach and all that beautiful Southern California has to offer.Stay connected with free high-speed Internet access. Maintain your exercise regimen in our state-of-the-art fitness center. Unwind at Landings Restaurant and Lounge, serving breakfast lunch and dinner, featuring California cuisine and daily specials.The Holiday Inn Los Angeles International Airport–LAX Hotel, where Kids Stay and Eat Free! Credit Card is required at check-in for all guests paying in cash at check-in or upon check-out. Credit Card is also required upon check-in for incidentals regardless if guest intends to not incur incidentals during their stay. We are a 100% Smoke Free Hotel. ... more   less 

Additional Information about Holiday Inn Los Angeles International Airport

Address: 9901 La Cienega Boulevard, Los Angeles, CA 90045
Region: United States > California > Los Angeles > Westside
Price Range: $161 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Los Angeles International Airport 3*
Number of rooms: 405
Reservation Options:
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Also Known As:
Holiday Inn Los Angeles International Airport Hotel Los Angeles
Los Angeles Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Los Angeles International Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Los Angeles International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor is a little low for any kind of view”
 of 5 bubbles JCMallory, 29 Jan 2017 | Read review
“King Rooms definitely worth the price! Very spacious. The higher the better(Quieter)!”
 of 5 bubbles carmenvargasruiz, 12 Jan 2017 | Read review
“higher floors offer a good view of the flights landing”
 of 5 bubbles lavatea, 8 Jan 2017 | Read review
“Don't stay here!”
 of 5 bubbles NanF794, 22 Jun 2016 | Read review
“The views are of Mcdonalds or a gas station. Renee at the front desk was very nice and did help out by lowering the bill.”
 of 5 bubbles 68reneet, 22 Jun 2016 | Read review
5 of 5