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Nice hotel, good standards in the heart of downtown LA. The room was a good size, nice large window; bathroom was also a great size. The bed was comfortable. Room had plenty of space to work, relax and sleep in. Room service menu was extensive....More
We needed a hotel down town for a weekend concert. The Westin was perfect. Easy to find, easy check in, nice room with a view of downtown, no loud noises, and bed to DIE FOR!!! Reading previous reviews, we knew up front about noise from...More
Very poor service. Waited in the lobby for about an hour for them to get our rooms ready. Very bad communication. Once in the rooms they were fine. Asked multiple times for a manager but apparently they were in a meeting.More
Response from lmccue77, Director of Sales at The Westin Bonaventure Hotel & SuitesResponded 6 February 2014
Thank you very much for your comments and please accept our apologies for the long wait you experienced. We are a large hotel that often cater to cenventions, large conferences and special events, such as the Rosebowl and BCS Championship. We do everything we can...More
We stayed 3 days in this Downtown L.A. hotel last month and have enjoyed this very much, the staffs are all freindly and helpful, big and elegant lobby, room not too big but the price was very reasonable, very nice swimming pool and 35th floor...More
1 Thank vacation h
Response from lmccue77, Director of Sales at The Westin Bonaventure Hotel & SuitesResponded 30 December 2013
Thanks for this great review! We are very happy to learn you had an enjoyable visit with us during the Holidays. We are looking forward to your next visit wiith us. Thanks again for your review.
Obviously this hotel could not care less whether or not you wait in the designated check in line. True, it's a 15-20 minute wait...but I observed guests simply by pass the official line to save time. When I expressed my disappoint to the clerk and...More
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants
in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.