We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Grand Los Angeles

Show Prices
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Grand Los Angeles
Sheraton Grand Los Angeles
Panoramas (17)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

578 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 509: English reviews
Start your review of Sheraton Grand Los Angeles
 Click to rate
Chicago, Illinois
Reviewed 2 days ago NEW

Excellent restaurant, District, provided an exceptional dining experience--terrific food and sterling, attentive service by Enrique. All the staff I encountered was superb--very friendly and professional--and I loved the room!

 Report
Helpful?
Thank 15baco
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for a glowing review! We are thrilled to learn that you have enjoyed your dinning experience at the District restaurant and we thank you for the shout out to Enrique. From the entire hotel team, safe travels....

Roseville, California
HOTEL’S FAVOURITE REVIEW
Reviewed 27 January 2017

We stayed here two nights while in town to attend our niece's wedding. Our stay was perfect from the moment we checked in. Very friendly and excellent service provided by front desk staff member, Geovany (yes, that is how he spells it). The hotel has recently gone through a complete renovation......very modern and tastefully decorated. Our city view room was...

 Report
Helpful?
1Thank mns70
About Hotel's Favourite Review
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a Great review! We genuinely appreciate your feedback and apologize for the inconvenience caused due to lack of cream and spoon with your morning breakfast. We appreciate your valuable comments and look forward to future visits to come. Till Your next visit, remain well

Los Angeles, California
Reviewed 3 days ago NEWvia mobile

I stay at this hotel often for business. In many ways it is like a home away from home. One reason for this is the club lounge staff. They are always friendly and helpful. The breakfast and evening appetizer are always excellent. I would like to especially thank one team member in particular. His name is Juan. He always has...

 Report
Helpful?
Thank micahdj
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a great review! We are extremely thrilled to learn that you are enjoying your stay with us and considering our hotel as your home-away-from-home! We appreciate your loyalty and shout out to Juan and look forward to your next visit. Till then, safe travels

Reviewed 5 days ago NEWvia mobile

I am visiting LA two, three times a year. Usually as a transfer point from outside US to Silicon Valley and before we stayed in Sheraton Gateway. This time we decided to try different Sheraton hotel. Everything went smooth, personel helped with every need - delivery to hotel, wifi (even made me a member of spg, which i was not...

 Report
Helpful?
Thank Gene S
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a grand review. We are extremely delighted to learn that you have enjoyed your stay with us. We truly appreciate your feedback and look forward to future visits to come. Till your next visit, our very best wishes.

Venice, Italy
Reviewed 5 days ago NEW

We spent 5 nights at Sheraton hope street. This is a good and clean hotel if you have a business nearby. The bathroom is huge. the bedroom is comfortably installed. The staff was nice, and the service was good.

 Report
Helpful?
Thank enjoy0001
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for your favorable review. We truly appreciate your loyalty and genuinly value your comments. Till your next visit, remain well.

Washington DC, District of Columbia
Reviewed 5 days ago NEW

This downtown hotel was recently remodeled, and it looks great. It's also in a good location for downtown business. But the customer service was quite slow. There was a long line at check in, and I ultimately waited over 20 minutes. There was also a line at check out. Seems like they need more front desk help.

 Report
Helpful?
Thank alig1649
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at Sheraton Grand Los Angeles. We are delighted to learn that you have enjoyed our $75 million rejuvenation and apologize for the extended wait time during check in and check out. We thank you for your loyalty and look forward to your next visit. Best wishes

Seattle WA
Reviewed 6 days ago NEW

Chose hotel for it's location close to Staples Center. Property is located on close to freeway so getting there was not that difficult (definitely plot your route prior if driving). Hotel is gleaming marble and metal - lobby was nicely laid out with various seating areas as well as a bar/lounge for get together's. Accessing the rooms via elevator is...

 Report
Helpful?
Thank Twinaisle
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent experience at Sheraton Grand Los Angeles. We truly appreciate and value your comments and look forward to your next visit. Till then, safe travels

Vancouver, Canada
Reviewed 6 days ago NEW

This will be brief. Stayed 2 nights with the family. Location is right DT so good if you need to be in the area. Not too bad if you're driving to Hollywood, Beverly Hills etc. Macy's next door, Rite Aid across the street. Check in was easy, seamless, Gio was friendly and helpful. The room was nice, modern, and I...

 Report
Helpful?
Thank itrvl4work
SheratonGrandLA, Front Office Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to review us on Trip Advisor. I would like to apologize that we fell short in meeting your expectations because of the cleanliness issues you experienced. This is not the normal experience our guests have and we are very sorry that you did. We would be very appreciative if you can contact us directly...

Hanahan, SC
Reviewed 1 week ago NEW

Extremely clean room. Huge bathroom, crazy water pressure...suitable for washing Mt. Rushmore and/or jumbo jets. Housekeeping staff on third floor 3/15, 16, and 17 was extraordinarily friendly and professional. Not only was the room REALLY clean but she was friendly and interactive when I saw her in the hallway. I've travelled in different places domestically and internationally; $40 a DAY...

 Report
Helpful?
Thank John H
Albuquerque, New Mexico
Reviewed 1 week ago

In LA for 3 days & 2 nights celebrating my daughters 15th birthday. Had trouble getting to the hotel itself, a movie was being filmed. Estevan gave me directions & stayed on line with me until we arrived. He even flagged us down as we exited the under ground parking. Geovany, front desk, was so great, gave us a room...

 Report
Helpful?
Thank redrumbrady
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you so much for a very favorable review! We are extremely delighted to learn that you have enjoyed your stay with us and your daughter had a memorable birthday here in LA. We appreciate the shout out to Estevan and Geovany and look forward to future visits to come. Till your next visit, remain well

652 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (226)
Viewed
Family/Play Areas (1)
Viewed
Dining (4)
Viewed
Hotel & Grounds (41)
Viewed
Room/Suite (28)
Viewed
Bathroom (18)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (2)
Viewed
0:48
Videos (1)
Viewed
Other (128)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (405)
Viewed
Amenities (132)
Viewed
Corner Deluxe King Room (35)
Viewed
Deluxe Double Queen Room (30)
Viewed
Deluxe King Room (25)
Viewed
King Suite (38)
Viewed
Dining (39)
Viewed
The Hotel (106)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Los Angeles hotels
Downtown
Omni Los Angeles at California Plaza
Downtown
The Westin Bonaventure Hotel & Suites
Downtown
Residence Inn Los Angeles L.A. LIVE
Show Prices
Show Prices
Show Prices
Downtown
JW Marriott Los Angeles L.A. LIVE
Downtown
Millennium Biltmore Hotel Los Angeles
Downtown
Hilton Checkers Los Angeles
Hilton Checkers Los Angeles
#53 of 348 in Los Angeles
1,202 reviews
Show Prices
Show Prices
Show Prices

Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Grand Los Angeles is located in the new pulse of downtown LA: The Bloc. We have completely revitalized our hotel through a $75 million redesign. We have activated the entire hotel. From our welcoming lobby and open-air Deck to our top-floor Club Lounge, every area in our hotel has been activated by our revitalization. ... more   less 

Additional Information about Sheraton Grand Los Angeles

Address: 711 S Hope St, Los Angeles, CA 90017-3803 (Formerly Sheraton Los Angeles Downtown Hotel)
Region: United States > California > Los Angeles > Downtown
Price Range: $307 - $776 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Grand Los Angeles 3.5*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com and Hotels.com so you can book your Sheraton Grand Los Angeles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#3 Green Hotel in Los Angeles
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Los Angeles staff and other travellers.
30 questions
Ask a question

See all questions (30)

Questions? Get answers from Sheraton Grand Los Angeles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“free wifi for members”
 of 5 bubbles enjoy0001, 18 Mar 2017 | Read review
“I was on the third floor; a good bit of traffic noise; not sure if the higher floors were much quieter.”
 of 5 bubbles 583JohnH583, 16 Mar 2017 | Read review
“All rooms offer great accommodations. Great security measures.”
 of 5 bubbles 391yolandas, 5 Mar 2017 | Read review
“Ask for a room on a high floor (20 or higher) to avoid street noise”
 of 5 bubbles blueboxes, 1 Mar 2017 | Read review
“higher floors are better or if you can get a terrace on the third floor in the summer”
 of 5 bubbles debbie403, 22 Feb 2017 | Read review
5 of 5