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W Los Angeles - West Beverly Hills

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Traveller (407)
Room & Suite (226)
Dining (60)

About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
W Los Angeles - West Beverly Hills is a luxury hotel in Los Angeles, California located at the foothills of Beverly Hills/Bel Air, squarely in the center of glamour. We sit ideally between Rodeo Drive and Santa Monica beach.
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Property amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Residential Neighbourhood
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
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Location

Full view
77Somewhat walkable
Grade: 77 out of 100
54Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
783Reviews
702Photos
3Q+A
100Room tips
Traveller rating
  • 380
  • 217
  • 104
  • 35
  • 48
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Popular mentions
+3
Firstly, the name is actually lying, the W hotel is located in Westwood and has nothing to do with Beverly Hills. It's a rather run down place, not worth spending 330USD for a single room. The lobby area is rather small, the round the clock open doors are making the entire area
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The concierge, Marissa, was extremely helpful with reservations and local area information! The hotel is clean and the food in the restaurant is great as well. The floors with rooms on them require the room key to get the elevator moving - perfect. :-)
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Response from PaoloD2572, Director of Operations at W Los Angeles - West Beverly Hills
Responded 4 days ago
Hello Laura H, Thank you for the great feedback! I am glad that you enjoyed your stay and that Marissa made such an unmistakable impression on you! I also appreciate your comments about the cleanliness, security, and amenities of the hotel. We focus on all of these areas and it is great to see that our efforts don't go unnoticed. We look forward to welcoming you back in the future. Please feel free to reach out to us if there is anything we can do to amplify your stay. Until the next time, Paolo Domingo Director of Operations
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this is probably the worst hotel I have stayed in for a long time. I am a loyal SPG member and have been very pleased with almost all of the properties. But not this one. We booked a two bedroom suite with 4 adults. The suite had one bathroom!!! Try having 4 adults get ready
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Response from PaoloD2572, Director of Operations at W Los Angeles - West Beverly Hills
Responded 4 days ago
Hello 694drd, Thank you for being a loyal elite member and for your feedback. I am sorry that you did not have a better experience in our suites. We receive many positive remarks about our suites and apologize that your impression was not the same. Upon your next visit, please feel free to reach out to me ahead of time at paolo.domingo@whotelsworldwide.com and I can assist with finding the right accommodations for you. Until the next time, Paolo Domingo Director of Operations
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When we arrived at 4pm check in time, the room was not ready. It took an hour and a half to get into a room and, when we did, it wasn't the room type we had booked so we had to move rooms. Then, our heating in the suite was so noisy it disturbed my sleep. A duct must have
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Response from PaoloD2572, Director of Operations at W Los Angeles - West Beverly Hills
Responded 4 days ago
Hello jillt145, Thank you for your feedback. You comments are important to me and I apologize that you did not have a better experience. If you could please email me your room number at paolo.domingo@whotelsworldwide.com, I would be happy to research what happened. I look forward to hearing from you. Until the next time, Paolo Domingo Director of Operations
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Horrible service, boring atmosphere, had an issue- spoke to a manager - they were clueless and needed to call me back. Never did! Room was dirty upon arrival. Had issues with guest services. Honestly will never stay there again!
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Response from PaoloD2572, Director of Operations at W Los Angeles - West Beverly Hills
Responded 4 days ago
Hello 675courtneyk, Thank you for the review. Your feedback is important to me and I apologize that your experience did not produce the same amount of positive comments as our other guests. If you could email me at paolo.domingo@whotelsworldwide.com about your experience, I would be happy to address them appropriately. I look forward to hearing from you. Until the next time, Paolo Domingo Director of Operations
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12345646
Not sure when they will be done, however the room we stayed in was not bad at all. We were actually surprised that they were renovating!
1 vote
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Parking prices?
It's $38/night, but it's easy to find street parking in the neighborhood. If you get up before 8 am (when the meters start), you can just park on the street.
0 votes
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"Go high and ask about the suites"
"1 Bedroom Suite was fantastic."
"15th floor had great views."
"All rooms are quiet, clean, roomy. Facilities are very good, but this is not a place to think of as a destination resort"
"the suite was nice"
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PRICE RANGE
USD 279 - USD 605 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w los angeles - westwood hotel los angelesw hotel los angelesw hotels los angeles
LOCATION
United StatesCaliforniaLos AngelesWestside
NUMBER OF ROOMS
297
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