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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Travel safe during COVID-19
A note from The Hollywood Roosevelt
Updated 26/05/20
About
#25 of 400 hotels in Los Angeles
Location
Cleanliness
Service
Value
Travellers' Choice
From The Tower, built in 1927, where Gable and Lombard lived, to The Cabanas, vintage 1950s, where Marilyn Monroe lived, guests have two distinct accommodations options. The Tower has undergone a 25 million dollar renovation designed by Yabu Pushelberg. The Tower rooms have larger work desks and are suited for guests traveling on business or with families. The Cabanas are just footsteps from the renowned David Hockney pool and the Tropicana Pool Cafe, which is open until 2am. The Cabanas are suited for guests looking for an entertaining and lively Hollywood experience.
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Room & Suite (635)635
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Poolside bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
On-demand films
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, French, Spanish, Italian and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
114Restaurantswithin 0.5 km
50Attractionswithin 0.5 km
Contact
7000 Hollywood Boulevard, Los Angeles, CA 90028-6003
Getting there
Hollywood/VineLos Angeles Metro Rail4 min
Hollywood/HighlandLos Angeles Metro Rail4 min
2,985Reviews107Q+A100Room tips
Reviews
Traveller rating
- 1,885
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- 112
- 93
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Popular mentions
Amazing time at the Roosevelt Hollywood. Great staff and very helpful especially check in staff Molly. She was wonderful and so down to earth. The room was spectacular just enough space for my husband and I to enjoy. Amazing views from the 11th floor.
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Date of stay: March 2021Trip type: Travelled as a couple
Helpful
The Hotel is very well maintained and the staff attentive. You can feel the history around it. The food was reasonably priced and the rooms were accommodating (Margiela products!!!) . A memorable stay I would gladly do again.
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Date of stay: March 2021
Rooms
Cleanliness
Service
Helpful
Response from B P, Other at The Hollywood Roosevelt
Responded 3 days ago
Dear Navigate310169, Creating Hollywood memories is a constant goal of our team and we are thrilled to learn that your recent visit was so perfectly enjoyed. We thank you for taking the time to share your kind words regarding the genuine hospitality provided by our team and please be assured that the details of your review will be celebrated throughout the hotel. On behalf of all of us, the pleasure was ours and we hope you are looking forward to your return just as much as we are. If we can assist in planning your next Hollywood retreat, we invite you to be in touch. Warm regards, Don Jacinto Managing Director
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All I can say is, FANTASTIC. The staff is wonderful, the drinks at the Tropicana Cafe are vacation worthy, the vibe at the pool is great, Alana was an incredible host. The service is impeccable. Can’t wait to check in to The Hollywood Roosevelt again! A true gem! For a second, I forgot that we were in a pandemic.
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Date of stay: April 2021Trip type: Travelled as a couple
Helpful
Response from B P, Other at The Hollywood Roosevelt
Responded 4 days ago
Dear Caligirl297, We are looking forward to your return and we thank you for letting us know how much you enjoyed your most recent Hollywood Roosevelt get-away. Your kind words regarding Alana and the welcoming environment created by our colleagues leaves us beaming with pride and please know that this feedback will be celebrated with our team. On behalf of all of us, we were thrilled to host the perfect escape and we invite you to join us again just as soon as you can. Warm regards, Don Jacinto Managing Director
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I normally don't write reviews, but my husband and I were super impressed with our weekend here. The staff, the vibe, the COVID safety measures....all top-notch. THE ROOMS: We got a loft suite, and it's the perfect size. Stylish, clean, tasteful. Top shelf toiletries. Only drawback: The bathrooms are TINY. THE FOOD: Limited menu across the hotel, but everything was tasty. Room service is available. In common spaces you can scan a QR code at your table or lounger and they'll bring you anything. THE POOL: Such a scene! Pool is a perfect temperature. Lots of fun lounge music. So much people-watching. SERVICE AND STAFF: The best. Everything went so smoothly. Quick check in, room service was prompt. Everyone was super nice. We always felt welcome. TWO BIG SHOUT-OUTS: - Our concierge Mollie for having a chilled bottle of champagne in our room when we arrived. - The two pool hostesses are legit amazing. They have the hardest job at the hotel and they do it with a smile. They deserve ALL the praise. TIPS: - Don't book anything smaller than a Loft Suite if you're staying in the tower. - They'll text you a link to do a pre check in. Use it to buy discounted credits for food and late check out with it. - You can't reserve a lounger at the pool and space is limited, so get there early. There’s also a three hour time limit. HOWEVER....there are seating areas in the far end by the bocce ball court that are open to anyone, and it was legit better than anything closer to the pool.…
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Date of stay: April 2021
Rooms
Cleanliness
Service
Helpful
Response from B P, Other at The Hollywood Roosevelt
Responded 6 days ago
Dear candcLA, It is a joy for us to welcome guests from near and far and we are elated you were able to enjoy a local LA based staycation. We thank you both for joining us and we appreciate you taking the time to share your thorough and thoughtful review. We are sure your fellow travelers will appreciate the tips and we are warmed to know that your overall visit was so magically enjoyed. Your kind words regarding Molly, our pool greeters, and the rest of our team leave us beaming with pride and please know that your thoughtful feedback will be celebrated throughout the hotel. Our culinary colleagues will be happy to know that the menus impressed at every turn and while not often seen, the efforts of our Housekeeping team are critically important during these times and we thank you for making note of their efforts. On behalf of your many friends in Hollywood, the pleasure was ours and we look forward to seeing you again one day soon, whether that be for dinner for two, or another weekend retreat. Until then. Don Jacinto Managing Director
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I booked a room at The Hollywood Roosevelt for my birthday this month because my friends told me good things about the hotel from their past experiences. Upon arriving at the hotel, I was looking to upgrade my room for this special weekend to have a memorable experience with my friends. While this should have been a seamless process, the front desk agent wasn't properly trained, making my check-in experience take over 45 mins. Upon being notified that there was a $150 incidental hold per room/night, I asked the front desk agent if it would be possible to charge that rate once per night since I upgrade to a two-bedroom suite spending an extra $1000 over my three-night stay. In response, I was snapped at by the check-in clerk telling me no, it won't be possible. I then asked him if he would ask his manager, and he was hesitant at first, giving myself and my other friend a much-unneeded attitude. A few minutes later, one of the front desk managers exemplified that same poor attitude asking me (the customer) if there was a problem and being very rude about the whole situation. Wanting to get into my room after a long day of flying, I let the entire case go as I didn't want to start my trip on the wrong note. On day 2 of my trip, I called down to the housekeeping department, asking someone to come freshen up our rooms since they hadn't been serviced since we checked in. I was told that they would not service our rooms due to COVID concerns, but we could put all our dirty towels in a bag and leave it outside. I was confused by this as it was never communicated at check-in or by anyone about the current procedures. Wanting to understand more, I asked to speak to a manager. After 30 minutes of having to call back multiple times, I finally got connected to the Director of Housekeeping, Rebecca Jimenez. While speaking with Rebecca, she too exemplified a piss poor attitude over the phone, berating me, saying that I should understand the situation because I'm an essential worker. Being someone who's worked in hospitality for over eight years, I understand the unprecedented times we're in right now and understand the current procedures in place. Still, I don't have the patience for the lack of communication across departments or how I got spoken to. While trying to get an answer from Rebecca of why this wasn't communicated, all she could keep saying was that "I'm an essential worker" and "I should understand." A simple response of "I apologize this wasn't communicated, and I will follow up with the front desk team" would have been sufficient. Instead, she threatened to cancel my entire reservation. After this happened, I was pretty appalled by what I had just experienced during my birthday weekend. Like the situation at the front desk, I didn't push the issue because I wasn't going to let someone who wasn't happy to be working ruin my experience. On day 3 of my trip, I get a knock on my suite from someone in housekeeping asking if I would like my room serviced. At this point, I was shocked as I was berated the day before for just asking someone to pick up our used towels and bring fresh toiletries. Clearly, there are significant communication issues that need to be addressed across departments because this lack of transparency is unacceptable. On day 4 of my trip, I checked out of my room and was sitting by the pool before leaving for my flight in a few hours. After sitting in the pool area in peace for over an hour, one of the people working told my friend and me we had to leave since we had already checked out and the pool area was at capacity. This was quite odd to me as there were plenty of open lounge chairs available, all of which were socially distanced to accommodate COVID safety protocols. Having traveled to hundreds of hotels, I have never had an experience like this and hope this is not the standard for how The Hollywood Roosevelt treats their guests.…
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Date of stay: March 2021
Value
Location
Service
Helpful
Response from B P, Other at The Hollywood Roosevelt
Responded 1 week ago
Dear maximilliancr, Happy Birthday once again and thank you for joining us for your celebratory retreat. Our upgraded room types are always worth consideration, and we are delighted to read that you decided to treat yourself to a bit of added luxury. While we were happy to accommodate that request, the deposit for incidentals would still exist and that authorization is part of the standard check-in system and not something our team can simply override. We apologize if this was not better explained, and we regret if it resulted in your experience getting off on the wrong foot. We appreciate your added feedback, and we are sorry if our pause on daily housekeeping service for stay-over guests was at all a surprise. Like many hotels, these adjustments to daily operations have been made with the well-being of our guests and colleagues in mind and we regret if this was not clear at the time of your booking. We have taken great effort to provide transparency on changes at the hotel and our team members should have reviewed these details with you as we were checking you in and welcoming you to the hotel. Should your time allow, I would value the opportunity to speak by phone so that I may extend a more personal apology and learn a bit more about your experience for further coaching with our team. With that in mind, my contact details are provided below which I encourage you to use in forwarding your own information and a suitable time for me to be in touch. We hope to better impress should we have the chance to welcome you again and I look forward to speaking with you in the days ahead. Warm regards, Don Jacinto Managing Director djacinto@hollywoodroosevelt.com
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PRICE RANGE
USD 214 - USD 400 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hollywood roosevelt los angeles, hollywood roosevelt hotel, roosevelt hotel la, roosevelt hotel los angeles, hotel hollywood roosevelt, roosevelt la, hotel roosevelt los angeles, roosevelt hotel california
FORMERLY KNOWN AS
Hollywood Roosevelt Hotel - A Thompson Hotel
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Hollywood
NUMBER OF ROOMS
300
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Claim Your Listing Frequently Asked Questions about The Hollywood Roosevelt
Which popular attractions are close to The Hollywood Roosevelt?
Nearby attractions include El Capitan Theatre (0.2 km), American Riviera Private Tours (0.3 km), and The Magic Castle (0.4 km).
What are some of the property amenities at The Hollywood Roosevelt?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Hollywood Roosevelt?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Hollywood Roosevelt?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Hollywood Roosevelt?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to The Hollywood Roosevelt?
Conveniently located restaurants include Magic Castle, Tiago Coffee Bar & Kitchen, and Ghirardelli Soda Fountain & Chocolate Shop.
Are there opportunities to exercise at The Hollywood Roosevelt?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Hollywood Roosevelt?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Hollywood Roosevelt?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Hollywood Roosevelt offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Hollywood Roosevelt?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.