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Hilton Garden Inn Los Angeles/Hollywood

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1,202 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Los Angeles/Hollywood
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Showing 994: English reviews
Tabernacle, NJ, United States
Reviewed 1 week ago

Excellent location, with an easy 5-10 minute walk to downtown Hollywood and many restaurants. Easy, close uber rides to many other restaurants. Fantastic and friendly staff. Delicious buffet or made to order breakfast. Morning coffee in the lobby and cold fruity water, yummy cookies, and snack mix afternoons and evenings.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cynthia M
Chelsea M, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

Thank you for your comments about your recent stay at the Hilton Garden Inn Los Angeles/Hollywood, CA. As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and team. I appreciate you taking the time to provide feedback regarding your experience...

Watertown, South Dakota
Reviewed 2 weeks ago via mobile

This hotel is conveniently located just a couple of blocks from the Hollywood Walk of Fame. The hotel needs some serious attention though. One of the elevators was broken. The computers were down (so very long lines to check in) and the pool was out of towels. I stay in Hilton properties several nights per week and. no one ☝️...

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Helpful?
Thank ChevyCruise
Chelsea M, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you...

Georgia
Reviewed 2 weeks ago

While it is not the Four Seasons, our family received 4 star service. In particular Milton who works the valet had some great tips related to nearby sites and was quick with the valet (all parking is valet). Marreta and Veronica at breakfast always had a smile and were hustling the whole time. The room was pretty basic, but clean...

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Helpful?
Thank JulesVerneJr
Chelsea M, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

We appreciate the great feedback regarding your stay and are thrilled that our staff was able to meet and exceed all your needs! I also thank you for your kind words regarding Milton, Marreta, and Veronica! They do such a great job with our guests - I will be sure to share your praise with them We look forward to...

Luxembourg
Reviewed 2 weeks ago

We stayed at this hotel in February 2017. I'd say it was a pretty decent hotel, just about 10-15 minutes drive to Universal studios. Fame of walk was close by but now too close to walk. Room was exceptionally clean, staff was courteous but there was a funny smell in the elevator. Over all a good stay...

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Helpful?
Thank NEEEERU
Chelsea M, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

We appreciate the great feedback regarding your stay and are thrilled that our staff was able to meet and exceed all your needs! We noticed the odor from the elevator too, and are so sorry if it dampened your experience here at the hotel. On a positive note we have corrected this situation and hope that this would not prevent...

Ramona, United States
Reviewed 2 weeks ago

Hotel, restaurant, and bar great. Loved that there was a place to eat right in the hotel. Rooms very nice and clean. The staff was very nice and helpful. Easy to find and only minutes from Universal Studios. I would recommend this hotel but beware of the parking price. $39.95 a night I thought was pretty high.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 222vittoriam
Chelsea M, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

Thank you for taking a moment to share your experience regarding your recent stay here at Hilton Garden Inn, LA/Hollywood. We appreciate the great feedback regarding your stay and are thrilled that our staff was able to meet and exceed all your needs! We pride ourselves on the service that we offer our guests and we certainly value the voice...

Spokane, United States
Reviewed 2 weeks ago

This property is conveniently located within walking distance of the Chinese Theater and some Hollywood attractions although you should think twice about walking late night or early AM. The accommodations were clean and quiet but this is a renovated old hotel and not a traditional HGI property. Housekeepers did not clean room each day until after 3pm. Windows do not...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank stephaniesK3614DJ
Chelsea M, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

Thank you for taking the time to share your feedback with us, it is important that we hear back from our guests on their experience. We take pride in offering excellent service. Although I was pleased to see some positive remarks, I also noticed that timeliness of stayover housekeeping service may need improvement based on your experience, which is quite...

Reviewed 2 weeks ago via mobile

Thank you to Chelsea the Front Office Manager for a smooth check in and congratulating us on our wedding anniversary. Service always comes first for me and she was fabulous. Charges for parking but what hotel in Hollywood doesn't. Lastly, location location location! This hotel is a stones throw away from Universal Studios and Hollywood Blvd.

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Helpful?
Thank Paul J F
Chelsea M, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

We appreciate the great feedback regarding your stay and are thrilled that our staff was able to meet and exceed all your needs! We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. The Garden...

Phoenix, Arizona
Reviewed 2 weeks ago via mobile

Our family stayed at this hotel for two nights while visiting Universal Studios and Hollywood. The hotel is strategically located with great proximity to both. The staff is friendly, welcoming and provided great customer service. The hotel is dated and in need of a serious facelift. The room was a bit small for two queen beds, the bathroom as well....

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Helpful?
Thank Moawia A
Chelsea M, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

Thank you for taking the time to share your feedback with us, it is important that we hear back from our guests on their experience. We are thrilled that our staff was able to meet and exceed all your needs! We take pride in offering excellent service. Although I was pleased to see some positive remarks, I also noticed that...

Long Beach, California
Reviewed 2 weeks ago

This property is centrally located and a great value. The rooms are a decent size and were clean. The staff was cheerful and helpful. And the mini mart in the lobby had a nice selection of beer, wine, and snacks

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Shelley B
Chelsea M, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

Thank you for sharing your thoughts as it relates to your recent stay here at Hilton Garden Inn LA/ Hollywood. We appreciate the great feedback regarding your stay and are thrilled that our staff was able to meet and exceed all your needs! We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn,...

New York City, New York
Reviewed 3 weeks ago

This is a nice hotel in Hollywood Hills, our room was great, nicely sized, clean, comfortable. The only problem was that on our last night (a Saturday night) so many people were coming and going in the hallways (we stayed on the seventh floor) and were talking and shouting so loudly that we were woken up at least half a...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Bigred86j
Chelsea M, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

We appreciate the great feedback regarding your stay. We must apologize if your stay was disrupted in any way by the sound of other guests. We value your comments and hope you will consider another visit. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of Hollywood within the city of Los Angeles is the Hilton Garden Inn Los Angeles/Hollywood hotel; a short walk, drive or commuter trek to many prominent corporations & local attractions; this Los Angeles hotel is the ideal location for business & leisure travelers. If you find yourself in Los Angeles for a convention at the Los Angeles Convention Center, a business meeting "Downtown" or a movie deal in Hollywood, the Hilton Garden Inn Los Angeles/Hollywood has every amenity plus great location the on-the-go traveler needs to pull it all together. The Hilton Garden Inn Los Angeles/Hollywood is centrally located near Disney/Dreamworks Studios, Sony Corporation, Capitol Records, Warner Brothers, Eastman Kodak, Deliotte and Touche and Coca Cola. Located within walking distance to the world famous Hollywood Walk of Fame, the Grauman's Chinese Theatre or one metro stop to Universal Studios, The Hilton Garden Inn Los Angeles/Hollywood is in the perfect "IT" location. ... more   less 

Additional Information about Hilton Garden Inn Los Angeles/Hollywood

Address: 2005 North Highland Avenue, Los Angeles, CA 90068-3238 (Formerly Hollywood Heights Hotel)
Region: United States > California > Los Angeles > Central L.A
Price Range: $310 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Los Angeles/Hollywood 3*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Hotels.com, Cheap Tickets and Priceline so you can book your Hilton Garden Inn Los Angeles/Hollywood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hollywood Heights Los Angeles
Hotel Hollywood Heights
Holiday Inn Los Angeles
Hotel Style:
#42 Romantic Hotel in Los Angeles
#45 Family Hotel in Los Angeles
#61 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Los Angeles/Hollywood staff and other travellers.
32 questions
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Questions? Get answers from Hilton Garden Inn Los Angeles/Hollywood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 501, back of property, far corner, back view of hip pool & Hollywood mansions”
 of 5 bubbles 211KimC, 13 Feb 2017 | Read review
“The back of the hotel overlooking the parking lot is quiet.”
 of 5 bubbles sdoggett, 9 Dec 2016 | Read review
“Pool view rooms are nice”
 of 5 bubbles MikeCJLanza, 30 Nov 2016 | Read review
“Ask for a room overlooking the carpark”
 of 5 bubbles goldie1232015, 8 Nov 2016 | Read review
“Top floor is best”
 of 5 bubbles Itzme01, 8 Sep 2016 | Read review
5 of 5