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Custom Hotel

8639 Lincoln Blvd, Los Angeles, CA 90045-3503
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About
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Los Angeles is one of the few cities where being near the airport is a good thing. And as the only boutique hotel within a mile of LAX, we have certain bragging rights. Our hotel is central to iconic beach towns, cultural landmarks, Playa Vista and well known Universities. Simply put – Custom Hotel is designed for convenience and comfort. Stay with us.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Shuttle Bus Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Wheelchair Access
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
Green
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Hotel packages
Reviews (184)
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141 results
Traveller rating
34
22
22
25
38
Traveller type
Time of year
LanguageEnglish
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34
22
22
25
38
Show reviews that mention
All reviews cardio room serves the purpose free shuttle sales manager international flight lax airport valet guys recent stay location was perfect check in was easy santa monica a great stay bit dated front desk staff home away from home venice beach lupe
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1 - 5 of 141 reviews
Reviewed yesterday via mobile

I've been meaning to post this since last month, and finally created an account to post this. My friends and I flew from Kansas city to watch our boys play the Rams, and we were first greeted by an enthusiastic fella named Lupe (who turned...More

Date of stay: November 2018
Thank ChiefsLover
Reviewed 4 days ago via mobile

Simple clean straight forward and very quick shuttle to LAX. Very helpful and friendly staff. Also quiet. Pretty good for LA region. If I had more time I would have partaken of the excellent looking breakfast buffet. Had to settle with coffee and out the...More

Date of stay: December 2018
Thank CarouselBilly
Response from GaryG2998, General Manager at Custom HotelResponded 3 days ago

Dear CarouselBilly, Thank you for staying with us and sharing your experience, we appreciate your post! I am so glad to hear your feedback regarding our staff. Thank you for recognizing our prerogative of going above and beyond for our guests. We look forward to...More

Reviewed 1 week ago

This place was horrible. I am writing this review over two months after my visit. Just keep thinking about it and how I feel obligated to review it to warn others. Elevators were broken room was a mess. Trash under bed and e-cigs left next...More

Date of stay: August 2018
Thank wadddy155
Response from GaryG2998, General Manager at Custom HotelResponded 1 week ago

Dear wadddy155, Thank you for staying with us and sharing your feedback. I am disappointed to learn of your negative experience which compelled you to write a review two month after your stay with us. I sincerely apologize for letting you down. While we are...More

Reviewed 2 weeks ago

We were booked in on the last night of an ATI tour. The room was shabby, but clean. The lighting was inadequate - the coffee machine was in a cupboard and difficult to see. There was neither a chair to sit on nor a desk/dressing...More

Date of stay: November 2018
Thank BigEM
Response from GaryG2998, General Manager at Custom HotelResponded 2 weeks ago

Dear BigEM, Thank you very much for your recent visit and for taking the time to share your feedback. We're glad to read that we met your expectations! We are a slightly older Hotel but have some incredible enhancements coming up in the near future....More

Reviewed 3 weeks ago

THEY STOLE MY MEDICINE AND PUT A FRAUDULENT CHARGE ON MY CREDIT CARD! After THEY STOLE MY MEDICINE, someone working the front desk wanted to blow me off when I was understandably and reasonably upset about this and tried to make these bizarre excuses for...More

Date of stay: November 2018
Thank David C
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Questions & Answers
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1_aussie
27 July 2018|
AnswerShow all 5 answers
Response from HungryDave1 | Reviewed this property |
They do not. They only offer valet laundry. Which is more expensive. There should be a laundromat somewhere on that street, Lincoln, which is a Major Boulevard. There is also an extended stay America north of there that... More
0
Votes
senhwei
29 December 2017|
AnswerShow all 2 answers
Response from Heide W | Reviewed this property |
New ownership so it probably started out with a new Trip Advisor account. Have you been back? It's going to be great - they are renovating.
0
Votes
Weng C
22 November 2017|
AnswerShow all 2 answers
Response from alexander v | Reviewed this property |
I don't know if they have late check out. I'm assuming you have a flight out like I did at night. I checked out at 11 like your supposed to and then hung out at the pool area for the rest of the day and walked around Venice... More
1
Vote
Room Tips
"Upper floors have more features and great views. There are corner room suites that are great for family..."
marilyn2048
20 Oct. 2018
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"Go to a different hotel."
jacksonc702
26 Jul. 2018
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"Get a room at the airport Hilton that is clean for the same price."
alexmY2389WG
25 Jul. 2018
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"Stay somewhere else: it will either be a nicer, true 3.5+ star hotel, or it will be cheaper."
Condor413
22 Jul. 2018
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PRICE RANGE
USD 112 - USD 215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
custom hotel los angeles
LOCATION
United StatesCaliforniaLos AngelesWestsideLAX Area
NUMBER OF ROOMS
250
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