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Never stay at this hotel. I stayed here for business. The halls are dirty, the bedding is disgusting. The towels are gross. The worst was when I turned off the lights and there was something painted in glow in the dark paint over the bed....More
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 3 days ago
Please accept our sincerest apologies for our hotel not living up to your expectations during your stay. We do not take cleanliness issues lightly, and we're addressing this with our Housekeeping team. We have checks and balances in place to double inspect every room before...More
We enjoyed our stay and one of the main reasons for my review is the staff. The hotel needs updating but everyone was always friendly. Stay america is not like other hotels but we got what we needed and were comfortable. I suggest replacing the...More
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 9 September 2016
Our entire team here at Extended Stay America - Los Angeles - Woodland Hills would like to thank you for writing about your enjoyable stay with us. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of...More
I travel for business and for the price it was good accommodation for the value so I would go to this property again and I would recommend it to anyone else who is traveling for business. I also noticed if you have a pet they...More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 6 days ago
We appreciate you choosing to stay at Extended Stay America - Los Angeles - Woodland Hills and taking the time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Thanks for your...More
No shower curtain
No hair conditioner
Just one cloths hanger
Hairdryer has to be requested at front desk
No pad on ironing board
In addition tub was dirty. Hair or something. Took two days to clean.
"Breakfast" was energy bars, muffins and instant oatmeal.
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 1 week ago
I apologize for the disappointing stay you had with us. We are sorry for the inconvenience caused while you were here. We would like to inform you that as per our brand standards toiletries are always available at the front desk and are complimentary. I...More
This was one of the most unpleasant hotel experiences I've ever had. The room itself was mediocre, but the halls and exterior areas were filthy. There was routinely trash in the halls, a liquid had been spilled in the stairwell and not cleaned up for...More
1 Thank Scott M
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Woodland HillsResponded 4 weeks ago
Scott, thank you for feedback of your stay. I am very disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and I am very sorry that...More
USD 122 - USD 171 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Extended Stay America Los Angeles / Woodland Hills Hotel Los Angeles ,