Friendly check in, comfortable and clean rooms. I’ve stayed here multiple times while passing through LAX, solo, with kids, and with friends. Always a good experience with friendly staff. It’s not the cheapest hotel near the airport but worth the money, IMO.
after staying the weekend at this hotel, I should have never been accused of loitering or asked to leave the premises by security. I feel belittled and degraded by the staff and still do not understand why this happened to Me. Especially after that same security guard tried to walk my Wife to her room.
The staff were pleasant. The room was clean and the bed was comfortable.The bar area was nice with decent cocktails and good buffalo wings. The valet were quick with retrieving my car. The location is convenient to LAX.
Bit of a pain to get to waiting for a bus for 10-15 mins (and not great sign posting… 1st floor and to your right coming out of the international terminal!). Check in/ out easy enough and room was modern/ comfortable. Vending machine and ice on our floor (10th). Restaurant had a decent atmosphere but food was a bit stale. 24/7 market if you arrive outside of typical hours and need a bite to eat. Shuttle bus back to the airport was every 20 mins (we left at 8pm). Ok if you’ve got a late/ early flight. If you connect with them directly, you can book a room for a few hours instead of paying the over night price.
Parking eas difficult. We had to get further information from parking attendees, vs. hotel staff even after we asked twice. The beds and pillows were not comfortable. Over all I probably wouldn’t stay here again if I visited.
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