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Four Points by Sheraton Los Angeles International Airport

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Four Points by Sheraton Los Angeles International Airport
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3,073 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Los Angeles International Airport
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Showing 2,735: English reviews
Tampa, Florida
Reviewed 12 April 2013

We got in very early in the morning from Australia to L.A. and were extremely tired. I had requested an early check but did not think I would get it. The staff at the front desk could not have been friendlier and were happy to give us our 2 rooms very early as requested. We got to the room and...

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Helpful?
Thank Passion4travel6265
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you very much for recognizing Marco, Martin and Jazmin!!! It makes my day to pass on KUDOs to them. Thank you!!!! Best! Phil

Beverly Hills, California
Reviewed 11 April 2013

I stayed at Four Points as I had an early flight to catch at LAX the next morning. It is the perfect location with shuttle service every 15 minutes. What I like about this hotel most of all is that the staff are warm and friend and always willing to go the extra mile. Fitness centers are very important for...

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Helpful?
Thank FF415
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Welcome to our extended family!!! That's really how we think of our guests. I love the fact that you commented on the fitness center and the pool. A lot of times the Hotel's amenities get lost with a short stay, but these are important! Best! Phil GM

Hong Kong, China
Reviewed 11 April 2013

Stayed here last month 1 night due to late arrival at LAX. Few points - - Easy connection from airport by free hotel shuttle some 20minutes. - Room was ok clean & tidy, all the usual items you need. - Make sure to get an advance booking for good deal and guaranteed room. - Place is within short walking distance...

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1Thank HANVEST
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Sounds like we covered the basics. Now we just need to move you from OK to Excellent. Come again when you have time to check out some of our amenities - Brewster's, pool and pool bar, fitness center, etc. Best!!! Phil GM

Seattle, Washington
Reviewed 11 April 2013

I stayed at Four Points for one night since I had an early flight to catch at LAX the next day. It's about a quarter mile from the airport and a free shuttle comes by every 15-20 minutes to take you to (and from) the airport. It's also located across the street from Budget Rental, so it's convenient if you're...

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Helpful?
Thank babyrice
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Again the issue is Traditional rooms (150 out of 566 total rooms) versus the much nicer Deluxe rooms. All the rooms are renovated, clean and well appointed. The difference is that all of the Traditional rooms are part of an enclosed exterior corridor and they do have some hallway noise. Regarding amenities we do have some really good ones, but...

Vancouver, Canada
Reviewed 10 April 2013

We waited 40 minutes for a bus from LAX and then waited quite a while to check in . The restaurant is very average and the service,well like a truck stop. If you can afford the difference stay at the Sheraton Gateway,so much better for an extra 30 dollars.

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Helpful?
Thank maurice1939
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thanks for the candid review! It's funny that sometimes we don't get the full experience in a short stay. What we do get is frustrated when the shuttle makes us wait. All the hotels use the same shuttle and we contract 15 to 20 minute waits, but you know if you have been to LAX that sometimes the terminal turns...

San Mateo, California
Reviewed 10 April 2013

First, I was surprised at how quiet this hotel was, for being so close (convenient!) to LAX. I only remember hearing planes twice, and the sound goes away immediately. The rooms were clean and very comfortable -- we slept really well. Even though we checked in very late at night we were placed on the SPG floor, with rooms right...

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Helpful?
Thank blooberry
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for the kind words and super helpful review. Five stars coming with someone as engaged as you are on this site means a lot. I hope we will be welcoming you back soon! Best!!! Phil GM

University Place, Washington
Reviewed 8 April 2013

Stayed here in April 2013 with my wife and two teenage kids the night before an early flight at LAX. The hotel is located very close to LAX and some car rental lots, and offers a 24/7 free shuttle to LAX. Parking is $19 a night. We got a good, nonrefundable, internet rate of $85 ($98 with tax), so we...

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Helpful?
Thank JFTD
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for taking the time to write a review. Just a couple of things...while there is only one package of caffeinated coffee in the room we do have free coffee in the lobby for a couple of hours in the morning as well as a coffee bar with expressos, lattes, etc. The Bar offers 16 flat screens with more...

Reviewed 7 April 2013

the hotel is located in a good place . The rooms are avarage around 3star but def not 4 free coffee is good in room. the only downpour with this place is the breakfast and thts def 2star type all bunged in the buffet contains no real variety or taste the coffee servered is cold and bad , not worth...

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Thank disney786
Ridgefield, CT
Reviewed 6 April 2013 via mobile

I am an Gold member with SPG and though I support the brand this hotel will not be on my list of places to stay at near LAX. The staff is very nice and my comment is not a reflection of their quality of service and attention to the client. There is one thing I will recommend if you ever...

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Helpful?
Thank Javier Ander Z
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

It's funny how every detail counts in our product and service delivery. Even with good quality service and attention to the client, one salad that we don't like and the stay is ruined. I've eaten the Chinese Chicken Salad and found it pretty good. That said, we'll go back and look at the preparation, dressing and consistency. We don't want...

Las Vegas
Reviewed 5 April 2013

The visit was pleasant, nice and simple. The staff, at check-in, needs to explain parking procedures. We were not informed that parking fees applied to guest. No big deal, as we paid, but for future consideration, this needs to happen.

Review collected in partnership with Easytobook.com
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Helpful?
Thank Carl B
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Honest, Uncomplicated, Comfort...It seems to me that if it isn't simple it's wrong. Thank you for the kind review. Regarding parking, we do charge $19 a day for overnight guests. To the best of my knowledge this is the lowest in the area for a contiguous lot. We do document it pretty well on the website, but I'm sure we...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our LAX Hotel is conveniently located near the airport for quick access before and after your flight. Four Points Los Angeles Airport Hotel offers shuttle service to and from the airport. ... more   less 

Additional Information about Four Points by Sheraton Los Angeles International Airport

Address: 9750 Airport Blvd, Los Angeles, CA 90045
Region: United States > California > Los Angeles > Westside
Price Range: $180 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
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Also Known As:
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
4 Points By Sheraton Los Angeles International Airport
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton
Hotel Style:
#78 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Los Angeles International Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Los Angeles International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that faces the southside. They are quieter.”
 of 5 bubbles Kauaidudette, 13 Mar 2017 | Read review
“Ask for a room that does not face Airport Dr. Airport Dr. is very noisy.”
 of 5 bubbles fenwayman, 6 Mar 2017 | Read review
“In case of airline arranging comp accommodation get names and confirmation before leaving airport.”
 of 5 bubbles Bajangirl60, 22 Feb 2017 | Read review
“corner suite”
 of 5 bubbles parker428, 20 Feb 2017 | Read review
“Room was on upper floor and was very quiet - thanks....”
 of 5 bubbles Sjbrat112014, 15 Feb 2017 | Read review
5 of 5