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Worst night of sleep. Took an hour to find a parking spot (after paying $30 a day extra for parking). Walls had zero sound proofing so heard doors banging all night and by 8 am we could hear the rooms around us talking. Rooms have...More
1 Thank lbast16
Response from Ed R, Assistant Front Office Manager at Four Points by Sheraton Los Angeles International AirportResponded 3 days ago
I really appreciate you taking time gives us your feedback.
I sincerely apologize that we fell short of your service expectations with regards to the parking and guest room during your stay. Rest assured that I will pass your comments over to the...More
This is really the perfect airport hotel. Why? The 24 hour checkin/checkout. I really don't understand why more hotels don't take advantage of this?
Is this hotel luxurious and beautiful? No. Is it totally convenient for a weary traveller? Yes!
We arrived at 5.30pm from...More
2 Thank NCTravelling
Response from Lupe V, Assistant Front Office Manager at Four Points by Sheraton Los Angeles International AirportResponded 12 May 2017
Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit.
Missed my flight to Thailand and had to spend a night. It was either too hot or too cold and noisy. The food at the restaurant is a disappointment, pricey and misleading and plagued with misrepresentations. Lomo Saltado is from Peru and they are lying...More
Thank Juan C
Response from Ed R, Assistant Front Office Mgr. at Four Points by Sheraton Los Angeles International AirportResponded 3 days ago
I'm very sorry you had such an unpleasant experience. However, while investigating your claim, i found that we do not have Lomo Saltado on our menu. Are you sure your stay was at the Four Points by Sheraton Hotel LAX?
Please feel free...More
This is a pretty good, pretty busy airport hotel. It is very very close to LAX.
I was surprised by how busy it was. The bar was packed and it was quite a scene in there.
There was a convention going on when we stay...More
1 Thank Lara W
Response from Lupe V, Lupe Valdovinos,Assistant Front Office Manager at Four Points By Sheraton at LAX at Four Points by Sheraton Los Angeles International AirportResponded 1 week ago
Pleased to hear you had a pleasant stay. Looking forward to being of service to you in the future.
Assistant Front Office Manager at Four Points By Sheraton at LAX
Came here the night before my flight. Went to the room and noticed it felt warm tried turning the ac on and it wouldn't get cool. Laid in bed and the sheets felt damp from the humidity of the room. Woke up at 230 to...More
Thank Kristen Y
Management response:Responded 1 week ago
Please accept my apologies for your guestroom experience. Although we were unable to get it right this visit, I hope you will give us another shot. I have shared your comments with our engineering team to ensure we make some improvements.
USD 149 - USD 235 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#78 Business Hotel in Los Angeles
Non-Smoking Rooms ,
Number of rooms
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Also Known As
4 Points By Sheraton Los Angeles International Airport ,
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles ,