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The Westin Los Angeles Airport

PricelineUSD 177*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 283*
USD 177*
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USD 179*
USD 180*
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The Westin Los Angeles Airport
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3,359 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Los Angeles Airport
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Showing 3,110: English reviews
san francisco
Reviewed 31 August 2014

Pros: Fast and free airport shuttle Quick room service Comfortable bed Views of planes landing at LAX Cons: Having the hosts at the dedicated SPG line tell me to get in the other line to check in because they were shutting down the computers. Not having the hotel amenities explained to me at check in. The mildew smell from the...

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1Thank marien344
Oslo, Norway
Reviewed 30 August 2014

Stayed one night inbetween flights. Complimentary shuttle. Impressing lobby. The room itself is quite nice, very good bed quality but the room had a very bad smell from humidity I guess. The property is starting to get a little bit tired here and there, but not to bad. Have to say that the Hilton LAX and the Sheraton Gateway are...

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Thank OsloGlobetrotter2013
Great Falls, Virginia
Reviewed 24 August 2014

I have stayed at many hotels near LAX and this one is very solid, but not great. I stayed here for two nights on a recent business trip. I really thought this was one of the better choices in the LAX area within easy shuttle distance to the airport. Yes, it costs $25 a night to park but welcome the...

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Thank TheDeacon87
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Thank you, TheDeacon87, for sharing your endorsement of The Westin Los Angeles Airport with the TripAdvisor community. It is always a delight to receive a 4-star rating from a Top Contributor. We look forward to welcoming you back as you continue to travel through LAX. Regards, Guest Experience Coordinator

Reviewed 23 August 2014 via mobile

Stayed here just for one night since it was close to LAX. Wish my plane departure was scheduled for later so that I could have enjoyed the hotel a little longer! The hotel is new, room is huge and the bathroom very nice. Just don't use the mini bar!! So expensive!!! We had breakfast in the hotel restaurant, not cheap...

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Helpful?
Thank 1991_francesca
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

We are delighted to hear you had a lovely stay, 1991_francesca; We wish we could have hosted you a little longer, too. Thank you for the 4-star review of The Westin Los Angeles Airport. You’re welcome to return anytime . Regards, Guest Experience Coordinator

Reviewed 20 August 2014 via mobile

Great hotel as any Westin but compared to price was expecting better rooms and service. Westin shuttle takes forever to arrive at Lax and frequency is every 30- 40 minutes. Hotel room is great but price wise on pretty higher end - in room service is good but Again expect better for the high prices charged. Will recommend albeit warning...

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Thank Subhakam
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Thank you for taking the time to share with us your review of your recent Westin experience. We look forward to the opportunity to welcome you back next time your travels bring you through LAX so that we may have another opportunity to exceed your expectations. Regards, Guest Experience Coordinator

Smyrna, Tennessee
Reviewed 18 August 2014

I stay here a few times a year and arrive very late at night. I have complained twice to management abut the housekeeping staff and slamming every door in the hallway as they clean room in the mornings. Even with do not disturb signs on the door they are still slamming doors. Obviously falls on deaf ears. I am not...

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Thank vwcrewcab
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

On behalf of the leadership of The Westin, we apologize to you, vwcrewcab, that your experiences with us have not met your expectations. Rest assured we are listening and focusing our training based on your feedback. We look forward to your continued returns in which we can showcase the benefits of these efforts. Regards, Guest Experience Coordinator

New York
Reviewed 16 August 2014

I stayed in this hotel for work and loved it. My hotel-room and bathroom were extremely spacious and clean. I had free Starbucks Coffee in my room and the Wi-Fi was fast and I experienced no issues with it. I also used the gym every day and enjoyed seeing the sun go up while running on the treadmill. The complimentary...

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Helpful?
Thank Squeegee1982
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Thank you, Squeegee1982, for sharing with TripAdvisor your 5-star review of The Westin Los Angeles Airport. We certainly look forward to the opportunity to welcome you back to Westin for our signature products and renowned service. Until then, travel well. Regards, Guest Experience Coordinator

Brisbane, Queensland, Australia
Reviewed 13 August 2014

Stayed at the Westin for our first night in L.A. Big mix up when we arrived. Our pre-booked voucher included a hot/cold buffet breakfast but the hotel refused to honour this as they said that this was only available to groups. Additionally, they were unwilling to phone Infinity who the voucher had been booked through to sort out the problem....

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2Thank Sandy R
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Sandy R., on behalf of the leadership of The Westin, we apologize that your time with us fell short of your expectations. We are both shocked and dismayed by the course of your experiences here which left you feeling unable to select Westin should your travels bring you back through LAX. If you would be so kind as to reach...

LA
Reviewed 12 August 2014 via mobile

The room has many problem. light,bath,snack bar and pillow.. pillow was very dirty. did you clean the room?

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1Thank yeoeun
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

We apologize, yeoeun, that your accommodations did not meet your expectations and therefore did not meet our standards. We certainly hope that you brought this to our attention while you were here and that we were able to rectify the causes of your concern. If you did not, please reach out to us via e-mail at WestinLAX.promotions@westin.com so that we...

Scottsdale, United States
Reviewed 11 August 2014

Booked this hotel on S-West's website. The 1 night rate on the website was a special at $153. I decided to give them a try. Arrived around 8 pm. Upon entering the property there was a sign stating that there would be $25/ night parking fee for guests! This was not an option as there was no other parking available....

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Helpful?
2Thank Stephen F

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Pool
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Westin Los Angeles Airport, just four blocks from Los Angeles International Airport, offers easy access to major corporations, marvelous shopping, sunny beaches and fine restaurants. ... more   less 

Additional Information about The Westin Los Angeles Airport

Address: 5400 W. Century Blvd., Los Angeles, CA 90045-5975
Region: United States > California > Los Angeles
Price Range: $220 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Los Angeles Airport 4*
Number of rooms: 740
Reservation Options:
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Also Known As:
The Westin Los Angeles Airport Hotel Los Angeles
Los Angeles Westin
Westin Lax
Westin Los Angeles Airport
Hotel Style:
#20 Luxury Hotel in Los Angeles
#56 Business Hotel in Los Angeles
#67 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Los Angeles Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The south side has a nice view of planes landing.”
M2601PKjonathanb, 24 May 2017 | Read review
“Avoid the side of the hotel that faces the dog kennel”
paulatwork, 20 May 2017 | Read review
“All rooms are very nicely appointed and comfortable.”
V3784WXsteveg, 19 May 2017 | Read review
“Everything was great and we were on the second from top floor.”
Buck2016, 16 May 2017 | Read review
“There was banging/construction noise from upstairs at 7 AM - why wake people up with construction/renovation noise?”
andyhG892WT, 5 May 2017 | Read review
5 of 5
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USD 177* /night
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Prices are for 1 room, 2 adults
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