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The Westin Los Angeles Airport

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3,133 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Los Angeles Airport
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Showing 2,905: English reviews
Stockton, California
Reviewed 15 March 2014

I have staying in this hotel many times and the service is always outstanding. The employees are all friendly and willing to help out with any questions or requests. I would agree with others that the rooms and bathrooms are a little dated and may be ready for a remodel. That being said they have some of the most comfortable...

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Helpful?
Thank jennifer k
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello jennifer k, Thank you for taking the time to share feedback from your recent stay with us. We are delighted to hear you always enjoy your time with us and you consistently find comfort in our signature Heavenly beds. We look forward to your return visits! Regards, Guest Experience Coordinator

Tucson
Reviewed 13 March 2014

I Stayed here one night before flying out of LAX. Staff was great...the room? Average at best. I have stayed in many Westin Hotels and this one just seems dated, popcorn ceilings, closet door off the tracker, end table lamp in-op, I could go on but I was only staying one night. The one constant with Westin is the beds,...

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Helpful?
Thank DesertFlyer
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello DesertFlyer, Thank you for spending the time providing us with feedback from your recent stay. We are terribly sorry to hear your recent stay did not meet your expectations and was not up to par with Westin standards. We hope you will accept our sincerest apologies that you were not able to have the heavenly experience you were expecting....

New York City, New York
Reviewed 13 March 2014

In over a hundred stays with spg last year this is my first complaint. I do not like to do it but I feel I need to. The hotel room was unbelievably noisy from the adjoining rooms and hallways all night long. Westin usually has a closed club on weekends but do not expect anything in its place. I was...

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Helpful?
Thank Kevin S
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello Kevin S, Thank you for providing us with feedback from your recent stay. We are terribly sorry to hear your recent stay was not as expected. It is truly our desire that each of our guests leave The Westin Los Angeles Airport feeling better than they did when they arrived. We hope you will give us another chance if...

Arlington, Virginia
Reviewed 12 March 2014

I spent one night at this hotel and thought it was decent. The lobby is big and magnificent, the rooms are standard. Had dinner in the Daily Grill restaurant and had an excellent meal with excellent service.

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Thank betterinblack
Petaluma, California
Reviewed 12 March 2014

The shuttle drive from the airport is not long, but you should allow at least 20 minutes for traffic. The shuttle also stops at the Four Points. The lobby is impressive, the staff is efficient and courteous. The rooms are clean and comfortable with good sound proofing.

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Helpful?
Thank efspetaluma
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello efspetaluma, We are so happy to hear that we could provide you with a convenient place to rest and renew. Thank you for sharing your comments on Trip Advisor; we look forward to serving you again soon! Regards, Guest Experience Coordinator

Boston, Massachusetts
Reviewed 8 March 2014

I have stayed at this Westin several times, specially when I have catch an early morning flight from LAX. Very close to the airport. Hotel rooms are in OK condition, needs some upgrading. Overall good value and good location.

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Thank New O
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello MonsoonPhoto2014, Thanks for sharing your feedback. We are glad to hear that we are able to provide you with a convenient and comfortable place to rest and renew before your early morning flights. We look forward to welcoming you back again soon. Regards, Guest Experience Coordinator

Sydney, New South Wales, Australia
Reviewed 7 March 2014

I was there for business, running a program. I found the staff to be friendly and helpful. The location is perfect for easy travel into Marina Del Rey, Venice and Santa Monica areas. The hotel lobby restaurant is awesome! The Daily Grill is not owned by the hotel so its standard stays high and the food is excellent quality and...

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Helpful?
Thank Aussiepom72
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello Aussiepom72, We appreciate and thank you for sharing your comments from your recent stay. We are truly thrilled to read your kind words! It is truly our pleasure to provide you with the personal, instinctive and renewing experience you deserve. Please do join us again soon. Regards, Guest Experience Coordinator

Pittsburgh, Pennsylvania
Reviewed 6 March 2014

We stayed here overnight en route to Maui. Hotel was a quick 5 minute shuttle ride from LAX. Room was clean. Hotel had a good rate and included a $40 voucher for breakfast. Breakfast was good. Lots of items on the buffet. Had a nice lox and bagel. The room itself had a nice view overlooking one of the LAX...

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Thank jfdalbey
Sylva, North Carolina
Reviewed 5 March 2014

Caught in snow storm in Atlanta on way no stop to Maui in late Jan . Delta said at 4 30 am on our way to airport choice go home ,stay over in Atlanta and I requested to get far away from snow and closest to Maui, bingo, LAX ! Got to LAX at 10 PM western time our time...

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Helpful?
Thank Dpreston53
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello Dpreston53, Thank you for sharing comments from your quick overnight stay with us. We are delighted to read you enjoyed your stay and you were able to rest and renew before your flight. We look forward to welcoming you again soon. Regards, Guest Experience Coordinator

Miami, Florida
Reviewed 5 March 2014

I was reluctant to book at this hotel due to the numerous negative reviews that this hotel has received. But, for 2 nights,I thought I would give this hotel a try! I am very peased that I did. The hotel could use some renovation,but it was still anice hotel. The staff was very nice and professional. The room was very...

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Helpful?
Thank Samuel K
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello Samuel K, Thank you for sharing your positive review! We are thrilled to hear that you found the hotel to be comfortable and the staff to be nice and professional. We look forward to welcoming you back again soon. Regards, Guest Experience Coordinator

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Los Angeles Airport, just four blocks from Los Angeles International Airport, offers easy access to major corporations, marvelous shopping, sunny beaches and fine restaurants. ... more   less 

Additional Information about The Westin Los Angeles Airport

Address: 5400 W. Century Blvd., Los Angeles, CA 90045-5975
Region: United States > California > Los Angeles
Price Range: $173 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Los Angeles Airport 4*
Number of rooms: 740
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Also Known As:
The Westin Los Angeles Airport Hotel Los Angeles
Los Angeles Westin
Westin Lax
Westin Los Angeles Airport
Hotel Style:
#22 Luxury Hotel in Los Angeles
#56 Business Hotel in Los Angeles
#67 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Los Angeles Airport staff and other travellers.
23 questions
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Questions? Get answers from The Westin Los Angeles Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors away from the elevators are the best!”
 of 5 bubbles jorgetL7331JR, 7 Dec 2016 | Read review
“Request the side away from the dog pound!”
 of 5 bubbles MartyD655, 6 Dec 2016 | Read review
“Try to avoid looking out at the LAX runways.”
 of 5 bubbles AdamEngst, 23 Nov 2016 | Read review
“Rooms on the opposite side of the LAX runways will be quieter.”
 of 5 bubbles willoneal, 17 Nov 2016 | Read review
“Airport side rather than street side”
 of 5 bubbles signingin, 16 Nov 2016 | Read review
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