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The L.A. Hotel Downtown

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The L.A. Hotel Downtown
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998 Reviews from our TripAdvisor Community

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Showing 887: English reviews
Brisbane, Australia
Reviewed 2 August 2015 via mobile

This hotel was inviting from the moment you drove in the forecourt stylish lobby with large comfy sitting areas.the rooms were tastefully decorated with refrigerator and coffee machine. Beds and pillows nice and comfy pool was great with nice outdoor area overall a nice place to stay and good location.

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Helpful?
Thank Michelle L
LA H, Front Office Manager at The L.A. Hotel Downtown, responded to this review

Dear Michelle L, Thank you for your business, and feedback. We are delighted that your stay with us was enjoyable. We hope to see you again. Samuel L

Reviewed 30 July 2015

This is a good hotel, located near other, similar hotels just off the Harbor Freeway in downtown LA. The room was large, the bed was comfortable. The hotel's lobby is enormous, with many vacant comfortable seats available. Ask for a room on the opposite side from the freeway -- I did, and it was pretty free of road noise. Only...

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Helpful?
Thank Jack G
LA H, Front Office Manager at The L.A. Hotel Downtown, responded to this review

Dear Jack G, Thank you for your business, and feedback. We are delighted that your stay with us was overall enjoyable. We hope to see you next time, so you could tell us what we can do to earn a full rating. Samuel L

Reviewed 27 July 2015

The lobby is very grand, but the room not excellent. I had a normal double room at first, but I simply couldn't sleep due to noise from the high way and my bathroom was really old! They upgraded me to a better room not facing the hih way. The service is average. When I checked out I hardly got a...

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Helpful?
1Thank Jonas R
LA H, Front Office Manager at The L.A. Hotel Downtown, responded to this review

Dear Jonas R, Thank you for your business, and taking your time to give us valuable feedback. I would like you to know that we will address the issue with the receptionist you have mentioned. This is not our model of dealing with guest. We pride ourselves with superb service that exceeds our guest expectations. Dear Jonas R, I hope...

Adelanto, California
Reviewed 25 July 2015 via mobile

While pricey as most of the hotels in Downtown LA, our stay here was perfect. Everything looks very modern and updated. We arrived after midnight and had no problem checking in. The staff was extremely courteous and friendly. The room was spotlessly clean, and I'm very picky about clean hotel rooms. The bed was comfortable. We did not swim in...

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Helpful?
1Thank Stephanie A
LA H, Front Office Manager at The L.A. Hotel Downtown, responded to this review

Dear Stephanie A, Thank you for your business, and feedback. We are delighted that your stay with us was enjoyable. We hope to see you again. Samuel L

Scarborough, United Kingdom
Reviewed 24 July 2015

Stayed here one night during a 16 day tour of the west coast. This was the most expensive and highest star rating hotel of our tour and the most disappointing. On arrival we were greeted by a very impressive reception bar and guest area. The staff were polite cheerful and helpful. Our room was large and reasonably furnished but nothing...

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Helpful?
2Thank cardinal999
LA H, Front Office Manager at The L.A. Hotel Downtown, responded to this review

Dear Cardinal999, Please allow me to take this opportunity to apologize for what happened. Here at the LA Hotel Downtown we pride ourselves with taking extraordinary measures to provide superb service that exceeds our guest expectations. At this point, I would like to assure you that these issues have been addressed and are currently in the process of being rectified....

Reviewed 21 July 2015 via mobile

I did purchase the room through Hotwire back in July 2, to check in on July 18. Went I checking in at the hotel they stated that cannot find out the reservation and they need to call Hotwire to finding out, they manager make me wait in the lobby for over 45 minutes. After long waiting I called Hotwire to...

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Helpful?
Thank Walid S
LA H, Front Office Manager at The L.A. Hotel Downtown, responded to this review

Dear Walid S, Please allow me to take this opportunity and extend our apology for the inconvenience you experienced during your last visit with us. We pride ourselves with taking extraordinary measures to provide superb service that exceeds our guest expectations in hopes of leaving extraordinary memories. To see that you had a less than memorable experience during your previous...

Toronto, Ontario
Reviewed 20 July 2015

The rooms were clean and the hotel seems to be modernized. The staff is friendly and courteous. Valet parking was charged separately from the hotel bill; it was $35 a day. They didn't seem to know how to valet: they didn't always approach cars as they arrive. I waited 5 minutes in my car before someone came up. Even then...

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Helpful?
Thank Gary C
LA H, Front Office Manager at The L.A. Hotel Downtown, responded to this review

Dear Gary C, Thank you for your business, and feedback. Your feedback is very important to us. Management does not always see everything. Your feedback pointed out what we need to do to improve our service. I will forward your feedback to the Valet parking manager. We will also look into the TV issue. We want to thank you, Mr....

NYC
Reviewed 18 July 2015

Room was spacious and clean. Hotel has a nice lobby with a pool that I never had a chance to use. Bar was nice and people were friendly. Conveniently located in downtown LA. I would definitely stay here again!

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Helpful?
Thank Jim G
LA H, Front Office Manager at The L.A. Hotel Downtown, responded to this review

Dear Jim G, Thank you for your business, and feedback. We are delighted that your stay with us was enjoyable. We hope to see you again. Samuel L

Danville, California
Reviewed 17 July 2015 via mobile

Great location. Lots of restaurants within walking distance. Stayed here for a national cheer competition. The rooms are really nice. Beds are super comfy. Bathroom is huge. Staff was very accommodating. Not too far of a drive to Santa Monica Pier

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Helpful?
Thank pikake1
LA H, Front Office Manager at The L.A. Hotel Downtown, responded to this review

Dear pikake1, Thank you for your business, and feedback. We are delighted that your stay with us was enjoyable. We hope to see you again. Samuel L

Staten Island, New York
Reviewed 17 July 2015

I stayed at the LA Downtown Hotel in Los Angeles, CA on June 26 and 27, 2015. It is a beautiful hotel with a great restaurant. It is in a great location. It's about 5 blocks from a subway line. While I was there the BET Awards were on and several famous people where staying there. It is located near...

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Helpful?
Thank Ellen B
LA H, Front Office Manager at The L.A. Hotel Downtown, responded to this review

Dear Ellen B, Thank you for your business, and feedback. We are delighted that your stay with us was enjoyable. We hope to see you again. Samuel L

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the financial district of downtown Los Angeles. 400 Guest rooms and 69 suites are among the most comfortable and spacious in the downtown area. The L.A. Hotel Downtown offers a beautiful outdoor heated pool, a restaurant and one lounge. Close proximity to many attractions including Staples Center, LA Convention Center, L.A. Live, Walt Disney Concert Hall, Cathedral, Dodger Stadium, Beverly Hills, Hollywood, Universal Studios and Disneyland. ... more   less 

Additional Information about The L.A. Hotel Downtown

Address: 333 S. Figueroa St., Los Angeles, CA 90071
Region: United States > California > Los Angeles > Downtown
Price Range: $275 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The L.A. Hotel Downtown 3.5*
Number of rooms: 469
Reservation Options:
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Also Known As:
Marriott Los Angeles Downtown Hotel Los Angeles
Los Angeles Marriott
Hotel Style:
#83 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from The L.A. Hotel Downtown staff and other travellers.
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Questions? Get answers from The L.A. Hotel Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask for a city view”
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 of 5 bubbles tripppyadvis0r, 8 Mar 2017 | Read review
“Penthouse Floor”
 of 5 bubbles VXSGuy, 5 Mar 2017 | Read review
“Probably the easterly facing rooms... I imagine most westerly overlooks the dreaded freeway”
 of 5 bubbles Toronto12345, 5 Mar 2017 | Read review
“We did not need a car. Use Uber everywhere.”
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5 of 5