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Courtyard Palo Alto Los Altos

CourtyardUSD 225*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 265*
USD 225*
Great Deal
USD 265*
USD 265*
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Courtyard Palo Alto Los Altos
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252 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Athens, Greece
Reviewed 17 September 2016 via mobile

Very good for business purposes. Nothing special but it is conveniently located near many Silicon companies. Good restaurants a couple of blocks away. There is a Starbucks inside that offers coffee and basic breakfast.

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Helpful?
Thank Spiros L
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

As the General Manager for the Courtyard by Marriott, Palo Alto - Los Altos managed by Johnson Hospitality, I want to thank you for posting your recent stay review of our hotel. Your feedback is very important to us to continue focusing on meeting our guests expectations. We strive to provide our guests with high level of accommodations and services...

Manhattan, Kansas
Reviewed 7 September 2016

Summary: I have stayed at a lot of Marriott's, including the disappointing JW Marriott Essex House in New York City across from Central Park. This place is better. Way better! Review: When you pull up, this looks like just another Courtyard by Marriott. But the lobby is organized perfectly, replete with a lot of essential services, easily accessible. The rooms...

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Helpful?
Thank fidelrobert
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

Thank you so much for taking the time to post your recent stay positive review. We appreciate your feedback and I will share it with our team. At the Courtyard by Marriott, Palo Alto - Los Altos, managed by Johnson Hospitality, we strive to provide our guests with high level of accommodations and services. We appreciate your business.

Maryville, Tennessee
Reviewed 31 August 2016

If you are looking for the best of the best from Marriott, this is the venue. Customer service is at the forefront of all of the staff and they do whatever it takes to win your business. This was my second stay after coming there approximately 18 months ago. The upgrades they have done to the property were noticeable, but...

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Helpful?
Thank baefog
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

Thank you so much for posting your positive stay review. At the Courtyard by Marriott, Palo Alto - Los Altos, managed by Johnson Hospitality, we strive to provide our guests with high level of accommodations and services. We truly appreciate you comments regarding our team customer services excellence and we will share your gracious comments with Roberto at the bar....

Reno, NV
Reviewed 29 August 2016

We travel a great deal and always choose Marriott properties when available. Parking was underground and convenient. We obtained a King Suite on the 2nd floor, dressed and attended a large party for friends, then returned late to sleep. The bed was pure Model 6 quality - bowed in the center and squeaky, and sleep was hard to get as...

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Helpful?
Thank gone-frequently
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

Thank you so much for posting your recent stay comments. Please accept our sincere apology for the inconvenience we have caused you due to the bed mattress and the internet Ethernet connection issues you experienced and the front desk not responding properly when you reported it. These issues will be addressed with specific actions to prevent it from reoccurring with...

Reviewed 15 August 2016

Great Service! We were visiting the area for the Stanford Summer Classic Soccer Tournament. The staff was VERY friendly and Accommodating. With a hotel full of kids they were understanding and even enjoyed the smiling faces. They went above and beyond. Would stay there again for sure!!

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Helpful?
Thank Laura R
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

Thank you so much for taking the time to post your recent stay review. We appreciate your positive and gracious comments regarding our staff and the accommodations. At the courtyard by Marriott, Los Altos - Palo Alto managed by Johnson Hospitality, we strive to provide our guests with the best possible accommodations and services and we truly appreciate your business.

Reviewed 11 August 2016

Check-in was fast and easy. We were given cards good for free glasses of wine at their lobby bar. Room was clean and comfortable. Exercise room was extremely well equipped with a variety of brand new machines and circuit training equipment. Fresh fruit and free earbuds were a great touch too. Courtesy coffee, doughnut bites, and afternoon snacks were appreciated....

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Helpful?
Thank Kenneth S
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

As the General Manager for the Courtyard by Marriott, Los Altos- Palo Alto, I would like to thank you for posting your recent stay review. Your feedback is very important to us and we appreciate your positive comments about our clean and comfortable guestrooms and outlets and your kind comments regarding our extra amenities. We also appreciate your comment regarding...

Modesto, California
Reviewed 29 July 2016

This is our third time staying here, and it never fails to be great! We had a suite this stay, and it was wonderful! Large room with two queen beds and then a whole separate room with a sofa, chairs, tables, a large counter top with sink and coffee maker, medium sized refrigerator...all the things you could desire for a...

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Thank Brandyly
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

As the Courtyard by Marriott Palo Alto- Los Altos General Manager, I thank you for taking the time to post your your positive stay feedback. We greatly appreciate you feedback and comoments regarding the hotel suite and your stay experience. I will share your comments with our team to inspire us to continue our focus on providing our guests with...

Washington DC, District of Columbia
Reviewed 18 July 2016 via mobile

We stayed at this Courtyard for 2 nights over a weekend. There were three of us (parents and teenage son). Our lovely room had a king size bed and a separate sitting room with a pull out couch for my son. There were 2 TV's which made my son very happy. There was a double shower in the BR which...

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Thank Mcdon0259
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

As the hotel General Manager I want to thank you for taking the time to post your positive stay experience. At the Courtyard by Marriott, Palo Alto- Los Altos we strive to provide our guests with a high level of accommodations and services. I have shared your feedback with our team and we truly appreciate your comments and business.

Sacramento, California
Reviewed 12 July 2016

Traveled to the Los Altos/Palo Alto area last minute, found a great deal on marriott.com. We were pleasantly surprised by the property, very centrally located near the southern edge of Palo Alto, 10 minute drive to the Stanford Campus. Room was typical Courtyard style with plenty of plugs for electronics, good free wifi. Breakfast not included but there is a...

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Helpful?
Thank UCDJamie
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

Thank you so much for taking the time to post your visit review. We strive to provide our guests with high level of accommodations and services. Your feedback regarding the electric vehicle charging station is very important to us and it will be reviewed in planning our hotel improvements. We appreciated your positive comments regarding the hotel restaurant and facilities...

Raleigh, North Carolina
Reviewed 7 July 2016

We have stayed at this hotel 4 times. It is in a good location in the Palo Alto/Los Altos area. We have stayed only on weekends, I've heard it is very busy during the week. The price is reasonable on the weekends, but expensive during the week. The hotel is very clean. Beds are comfortable. Bath is the typical Courtyard...

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Helpful?
Thank JWO55
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

As the hotel General Manager, I want to thank you for taking the time to post your positive stay review. We strive to provide you with a high level of accommodations and services and we appreciate your business.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service

Additional Information about Courtyard Palo Alto Los Altos

Address: 4320 El Camino Real, Los Altos, CA 94022-1001
Region: United States > California > Los Altos
Price Range: $205 - $693 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Palo Alto Los Altos 3*
Number of rooms: 190
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Also Known As:
Courtyard By Marriott Palo Alto Los Altos Hotel Los Altos
Courtyard Los Altos
Los Altos Marriott
Los Altos Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Palo Alto Los Altos staff and other travellers.
1 question
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Central California
over a year ago

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Questions? Get answers from Courtyard Palo Alto Los Altos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There was moderate renovation work going on during my visit. But, ask for a room away from it - and you'll be fine.”
786zg, 4 Feb 2017 | Read review
“I wouldn't get a room facing El Camino Real.”
DaveandJaniece1999, 17 Jan 2017 | Read review
“Ask for a quiet room at the back of the hotel.”
CaryPlanner, 19 Nov 2016 | Read review
“stay away from the elevator”
56miles, 10 Nov 2016 | Read review
“Top floor opposite El Camino.”
joseph1963, 7 Nov 2016 | Read review
5 of 5
Courtyard
USD 225* /night
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Booking.comUSD 265
Orbitz.comUSD 265
TripAdvisorUSD 225
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*Disclaimer
Prices are for 1 room, 2 adults
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