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All reviewsthe penthousetop floorlong beach airportvue restaurantgas station next doorexecutive roomstayed herefront deskhighly recommend this hotelstay there againtwo nightsparkinglaxsinkpillowsshuttlecleanliness
Hello, I hope you are doing well. I want to share the feedback about during my stay experience at this hotel. It was ok enjoy staying at this hotel however, I am disappointed with a few problem issues were not too happy during my stay....More
1 Thank Robert Y
Response from Moyoon K, Owner at Holiday Inn Long Beach Airport Hotel and Conference CenterResponded 1 week ago
We regret the experience wasn't what you hoped for. Please accept our sincere apology. We will reverse your points used for a free night stay.
We are hoping you'll stay with us again so we have the opportunity to show you the true side...More
I always stay at IHG hotels and this one was one of the better ones. It's newly updated, coffee bar and regular bar! There is a gas station next door and a shuttle to/from the airport. I walked about a mile down to an area...More
The service was slow and seemed to be uninterested in the customer. Not were you want to go. I will never go to another event at this place. It is freeway close but the do not seem to know that the customer pays the cost...More
1 Thank Bill C
Response from Moyoon K, Owner at Holiday Inn Long Beach Airport Hotel and Conference CenterResponded 6 March 2018
I regret that you felt we didn't provide the experience you'd hoped for at your event.
I know we're capable of better service, and, I hope we'll get the opportunity to make it up to you. Also, if you do not mind sharing...More
If you need a cheap and Terrible place to stay... you have found it. Rude staff. Horrible smell. Only good thing is it was just for one night. Stay nowhere else. I promise you will be better off. There is nothing good about this place.More
1 Thank Mark M
Response from Moyoon K, Owner at Holiday Inn Long Beach Airport Hotel and Conference CenterResponded 21 November 2017
First of all, thank you for your review, but, I am not sure if this review is intended for us. We just completed $13 million remodeling in early this year. Our hotel is now brand new inside and out. It is very modern...More
I usually do not leave reviews but I had to for this property I cannot give this property less than one star or I would. The problem is that there are two buildings for this Holiday Inn the main tower and a property in the...More
2 Thank spartikus1975
Response from Moyoon K, Owner at Holiday Inn Long Beach Airport Hotel and Conference CenterResponded 7 November 2017
I'm sorry to hear you were unhappy with your room. We want to make your experience pleasant and memorable on every occasion.
We have two rate tiers for accommodations. The west wing is a value room type, which provides comfortable stay at a most valued...More
Response from spartikus1975 | Reviewed this property |
I honestly don't recall I didn't use the shuttle, I think the front desk can you help you with this if you just call. I would also warn you to make sure you stay in the tower not the ancillary other building that building... More
I honestly don't recall I didn't use the shuttle, I think the front desk can you help you with this if you just call. I would also warn you to make sure you stay in the tower not the ancillary other building that building was terrible it was about the same as a very cheap motel.