We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Plus Hotel at the Convention Center

585 reviews
Save
Traveller (100)
Room & Suite (61)
Dining (6)
Overview
  • Excellent52%
  • Very good33%
  • Average9%
  • Poor2%
  • Terrible4%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Hotel at the Convention Center
Special Offer: BOOK DIRECT & SAVE
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (585)Write a Review
Filter reviews
556 results
Traveller rating
284
177
54
17
24
Traveller type
Time of year
LanguageEnglish
More languages
284
177
54
17
24
Show reviews that mention
All reviewsconvention centerunderground parkingbreakfast roomyogurtdecent breakfastwithin walking distancefree breakfastclean roomsthe general managerpleasant staywould definitely stay here againlocation is greatlong beach areawould highly recommend this hotelshoreline villagepine streetbusiness trip
FilterEnglish
Updating list...
1 - 5 of 556 reviews
Reviewed yesterday

The room was very clean and located within walking distance of shopping and restaurants. The staff was friendly and accommodating. The fitness room is basic but does the trick for a quick workout. Breakfast was simple but did the trick (please get rid of the...More

Thank TiaRosa70
Hotel's Favourite
Reviewed 3 weeks ago

January 3 to January 5 we stayed at the Best Western Plus in Long Beach. We loved it. The service was great. The location was great. We walked to water front shops and attractions. Many restaurants and stores were nearby. It included a buffet breakfast...More

Thank CletusMinneapolis
Response from Shawn J, General Manager at Best Western Plus Hotel at the Convention CenterResponded 2 weeks ago

Dear Cletus, It was a pleasure being of service. I greatly appreciate your time to leave a detailed review about your expereince at our hotel and lovely Downtown Long Beach. We apologize if our pool was smaller than expected, however, we do hope that others...More

Reviewed 1 week ago via mobile

Went to a conference at the Long Beach convention center. Arrived at the hotel early and they held my bag at the front desk. Returned after check in time and was given a room and my bag. The hotel is walking distance to the convention...More

Thank jaxpilot11
Response from Shawn J, General Manager at Best Western Plus Hotel at the Convention CenterResponded 1 week ago

Dear JaxPilot, Thank you for staying with us for during the NBAA conference. My staff and I greatly appreciate your kinds words and support. I also my self to enjoy our waffle maker, can beat commercial grade on that. We look forward to the return...More

Reviewed 31 December 2017

The hotel is in a good location, lot of restaurants nearby. Check in and out were very smooth, room is fine, no luxury but perfect to stay a couple of days. Room and bathroom were very clean and were cleaned every day. We were very...More

Review collected in partnership with Best Western
Thank Isabel M
Response from Shawn J, General Manager at Best Western Plus Hotel at the Convention CenterResponded 5 January 2018

Dear Isabel, Thank you for your time to leave us a review. We are the best an only Midmarket property in Downtown Long Beach, however, we do our best to deliver beyond that. It was a pleasure to have been of service and hope that...More

Reviewed 18 December 2017

Stayed here while attending the nutcracker. Nice rooms. Good area of town. Breakfast was marginal and wasn't kept well stocked. Underground parking. Check in/ check out was painless. However, I Will pay more next year for higher end hotel and skip the cheap breakfast.

Review collected in partnership with Best Western
Thank 909rjreview
Response from Shawn J, General Manager at Best Western Plus Hotel at the Convention CenterResponded 20 December 2017

Dear RJ, Thank you for your time to leave a review and choosing us. I apologize our hotel didn't deliver an expereince you expected. We are a limited service, mid-market property that does its best to provide an exceptional stay for all of our guests.

View more reviews
PreviousNext
123456112
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 155 - USD 398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Long Beach
#9 Romantic Hotel in Long Beach
#12 Business Hotel in Long Beach
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 155 - USD 398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Long Beach
#9 Romantic Hotel in Long Beach
#12 Business Hotel in Long Beach
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (100)
Room & Suite (61)
Dining (6)
Pool & Beach (2)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Ro D
23 October 2016|
AnswerShow all 5 answers
Response from bremic2016 | Reviewed this property |
No. Take the free Long Beach Transit Passport bus to get to Carnival. The bus stop is about two blocks north of the hotel. Book the Super Shuttle, in advance, or take the train to get to L.A.X.
0
Votes
Paige T
10 October 2016|
AnswerShow all 4 answers
Response from Shawn J | Property representative |
Dear Paige T, We have balcony rooms that face towards the street and Building to the north of us. Those rooms are our Two Double beds with balcony. We do also have King Balconies, however they only face the building to the... More
0
Votes
QueenTofu
22 August 2016|
Answer
Response from Shawn J | Property representative |
We are only about a 4 to 5 min drive or a 20-25 min walk from the Catalina terminal.
0
Votes
PreviousNext
12
Room Tips
"Rooms overlooking the street are subject to street noise."
Read review
"Not rooms facing the back of the building. They look out at a wall of windows of the next building."
Read review
"If you want a quiet room, ask for one towards the back and on a higher floor."
Read review
"We were facing the intersection and they had the Taste of Long Beach going on so the music was loud, but I..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing