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Hotel Maya - a DoubleTree by Hilton Hotel

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Hotel Maya - a DoubleTree by Hilton Hotel
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1,541 Reviews from our TripAdvisor Community

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Showing 1,484: English reviews
Long Beach, California
Reviewed 5 February 2016

We attended a party in one of the banquet rooms at the Hotel Maya. I just love this hotel. The restaurant, Fuegos?, had a great atmosphere with delicious drinks and food. I love the view of the Long Beach skyline.

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Helpful?
Thank thomas v
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for your great review...Come back soon!

Leesburg, Virginia
Reviewed 5 February 2016

This hotel is funky and offbeat without being obnoxiously hipster. I love the decor, the high ceilings and the very attentive staff. If you get a water view balcony room, you will LOVE your views of the harbor and Long Beach, especially at night when the bright lights up in cool colors. You'll see boats coming and going, there are...

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Helpful?
Thank SuperZeeeeeeee
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

I love your comments and review...it's almost as if you are writing my advertising copy. Love it that you enjoyed the hotel exactly the way it is supposed to be enjoyed. Please come back soon!

Long Beach, United States
Reviewed 4 February 2016

TV and HDMI input didn't work. Someone came to fix problem but wasn't able to. I asked for a rate adjustment and for someone to call me. I had to call back to speak with the GM/VP - then was transferred to a clerk. They offered a few more Hilton points but no rate discount. I am a Hilton Diamond...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Richard B
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your message and I certainly apologize however I am the GM/VP and you never spoke to me? Your stay occurred obviously on Sunday night when the LA area experienced record breaking winds of up to 50 miles per hour. This knocked out our TV receivers and power to over 40,000 customers around the region. On Monday morning...

London, United Kingdom
Reviewed 4 February 2016

This is what I called "Heaven on Earth". This place is magical. As soon as you get there it gives you a sensation of freedom, unbelievable. This resort is absolutely beautiful! When we checked in we were greeted by a friendly gentleman by the name of Noor. He was very helpful during the check in process and made our stay...

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Helpful?
Thank Aaron G
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your wonderful comments and I will pass them on to Noor. We are glad you had a great stay and hope to see you back here again soon.

Aurora, Colorado
Reviewed 4 February 2016 via mobile

Clean room, soft towels, cozy bathrobes, Keurig coffee maker and great location...love the decor. I took some time to wander after dinner to enjoy all the unique art throughout the hotel. Great sunrise from our room.

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Helpful?
Thank TurtleandKittyTrips
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Love your review! Thanks and come back soon.

Ventura, California
Reviewed 4 February 2016

Chose this Long Beach hotel partially because I had stayed there many years ago; at that time it was showing some signs of age and neglect, but was very affordable. I'm pleased to say that the Hilton people have put some serious money into the place, and it's now more than spiffy. Our room was very spacious and well decorated,...

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Helpful?
Thank DonaldYokum
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the feedback and comments. We love that you love the new renovated hotel. We agree that it is not easy to find but have been working with the city to get better road signage. I suggest for anyone reading this to print directions from our website not map quest.

Saint Augustine Beach, Florida
Reviewed 4 February 2016

This hotel, situated facing the harbor, is beautifully appointed inside and out. The restaurant has a good variety of excellent food and room service was exceptionally attentive. In addition, this hotel is only a short walk to The Queen Mary for a day of touring. The only complaint I have is that the hardwood floors in the room needed a...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank RLiersaph
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the excellent review and feedback. We are glad you enjoyed our waterfront location and the hotel. We will make sure housekeeping is aware of the dust comment. In a hotel where everyone keeps their balcony doors open all day and night to enjoy the water, it is a non stop chore to keep the hardwood floors dust free...

Pasadena, California
Reviewed 2 February 2016

With busy schedules that don't allow a lot of "just us" time my partner and I had to make St. Valentine's Day happen a couple of weeks early. The Maya has fantastically appointed rooms we had a view of the Queen Mary and a balcony on which to enjoy our picnic dinner. I hope this doesn't sound too weird but...

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Helpful?
1Thank wendy c
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Your review made my day. Thanks for sharing it. We love when our guests love the Maya. Happy Valentines Day!

Sydney, Australia
Reviewed 1 February 2016

What a surprise! I have stayed at many hotels in the area, but the Maya surprised me by the room size, view, and the staff were incredible. Everyone I encountered went out of their way to ensure I was satisfied and all needs met.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Rodney Russell S
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the magnificent review. I love hearing that the staff went out of their way...it is what we strive to do everyday. Come back soon.

Cocoa Beach, Florida
Reviewed 31 January 2016

It is a beautiful property with a great staff and restaurant....I will be back. The rooms are comfortable and not at all cramped. Had dinner twice in the restaurant and breadfast one morning.....all good. Wait staff and host/hostess were very nice. No issues or worries.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank William D
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review. We appreciate it and look forward to your return.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Region: United States > California > Long Beach
Price Range: $270 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Maya - a DoubleTree by Hilton Hotel 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Hotels.com and Jetsetter so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#3 Luxury Hotel in Long Beach
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and other travellers.
23 questions
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Questions? Get answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The baths are all upgraded...not much counter space but nice fixtures, marble.”
 of 5 bubbles Iluvshoes0410, 26 Feb 2017 | Read review
“Overlooking the Playa”
 of 5 bubbles laladeluna, 17 Feb 2017 | Read review
“Go for an ocean view with balcony - it's worth the extra $$”
 of 5 bubbles rwc567, 14 Feb 2017 | Read review
“Quiet & great view of the ocean. (We were on 3rd floor)”
 of 5 bubbles , 11 Feb 2017 | Read review
“Try the breakfast buffet which is great. The food was terrific but the brunch is just so much that you won't get your $s worth.”
  • View from building 2nd.. 3rd floor.
 of 5 bubbles michelepK4494HU, 8 Feb 2017 | Read review
5 of 5