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Hotel Maya - a DoubleTree by Hilton Hotel

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1,498 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Maya - a DoubleTree by Hilton Hotel
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Showing 1,441: English reviews
Concord, United States
Reviewed 26 January 2016

This hotel was booked at the last minute due to a funeral of a close family friend. I am a Hilton Honors member and was able to use a combination of points and money to book the room. The hotel is very nice. An absolutely delicious cookie is offered at check in. I was able to choose my room via...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Rachelle R
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

My condolences for your family friend but we are glad we could provide you a place you enjoyed during this hard time for your family. I hope you get an opportunity to come back and enjoy the hotel under better circumstances. We will double check that ac unit again as well. Thanks for pointing it out. Come back soon.

Concord, California
Reviewed 24 January 2016

The is a beautiful hotel with excellent service. Our room was extremely comfortable and quite large. The only drawback is the charge for parking but we felt it was a small price for the location and quality of the hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank Sharon94553
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the great review. We are so happy you enjoyed it. Come back soon.

Monterey, California
Reviewed 18 January 2016

My husband & I stayed for one night on the way to San Diego for a conference, we are looking forward to returning for a weekend trip! This hotel was one of a kind, the colors and details of the hotel take you some place else. Our room had a beautiful view of the Queen Mary & the marina. This...

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Thank AEreviews
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the great review and comments. We love that you loved it and cant wait to welcome you back for a longer stay. The Maya is often the perfect getaway to relax. It makes you feel like you are on a Mexican vacation, complete with Margaritas, torches, palm trees, Latin music and waterfalls. Come back again soon.

Reviewed 17 January 2016

A group of about 150 of us went to Long Beach for work meetings and we were delighted with the location! The set up for our awards ceremony was beautiful also! The staff at the hotel was friendly, efficient and accommodating. We hope the company chooses this location again next year.

Review collected in partnership with DoubleTree by Hilton
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Thank girltrip3
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great feedback and so happy you enjoyed your meeting. Make sure your company knows you enjoyed it so they come back again!

palmdale,california
Reviewed 16 January 2016

Great rooms to see a sunrise over the ocean and the Queen Mary. Nice beech area pool and spa they even had a ping pong table. . Close to down town long beech and all the restaurants also close to the aquarium of the pacific.

Review collected in partnership with DoubleTree by Hilton
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Thank jdavidson13
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the awesome review. Come back soon.

long beach, ca, United States
Reviewed 14 January 2016

great property overlooking the harbor. walking distance to the long beach attractions, restaurants, boat harbor, etc. best cookies in town and their home made granola is to die for. friendly staff and nicely decorated rooms.

Review collected in partnership with DoubleTree by Hilton
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Thank Dennis D
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great feedback. I will let the chef know you like his homemade granola! Come back soon.

Reviewed 7 January 2016

This hotel surprised me! It appears to have had a facelift (refurbishment) within the past couple of years and they've done a great job. It's not sterile (like most new hotels these days) and would recommend it to all travellers.

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Thank Krrrristee
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Awesome, we love that we surprised you! Come back soon!

Reviewed 3 January 2016 via mobile

I was planning to attend a conference onboard the Queen Mary. After reading the reviews, I decided against sleeping onboard the Queen Mary and searched for other hotels in the area. I selected the Hotel Maya and very glad I did. Great service, particularly at the front desk and bar, clean room, and decent gym. Good location, close to restaurants...

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Thank al3ts
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your great feedback and we are so glad you decided to stay with us. I apologize though for the one rude desk agent and would love for you to tell me about it at Kristi.allen@Hilton.com so I may address properly. Come back again soon!

Reviewed 30 December 2015

My family stayed here 1 night but parked our car for 5 days. We booked their cruise and parking package and it is the same cost for parking the car in Carnival parking lot. It is walking distance between hotel to the Carnival port and Queen Mary. The hotel also provide shuttle service to and from the cruise port. Hotel...

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Thank PhilipandDaniel
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the good review and feedback. The carnival rate is not always available but when it is, it's a great deal.

San Francisco, United States
Reviewed 29 December 2015

The start to finish was a very nice experience. I would recommend that you advise guests before they unload their bags which building they will be staying at so that bags would only have to be unloaded once upon arrival. Other than the low Kleenex in the box, and the lack of bathroom counter space we enjoyed our stay. We...

Review collected in partnership with DoubleTree by Hilton
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1Thank Tim W
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great feedback. We do try to let guests know to leave their bags in the car is possible until they are check in. I will follow up again with the bellman. Come back soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Region: United States > California > Long Beach
Price Range: $276 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz, TripOnline SA, Travelocity and Jetsetter so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and other travellers.
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Questions? Get answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 2 is closest to lobby. 3 isn't far and behind the "beach". 4 is by the pool and hot tub. All very close to each other”
 of 5 bubbles myndas, 17 Jan 2017 | Read review
“With this hotel it is water or parking lot.”
 of 5 bubbles marius_281980, 11 Jan 2017 | Read review
“Ask for high floors and a view of the Queen Mary”
 of 5 bubbles 910alanh, 9 Jan 2017 | Read review
“Higher floors have less noise issues. Try a water view for the ultimate in great views!”
 of 5 bubbles 69kristae, 2 Jan 2017 | Read review
“Get the balcony with the waterfront view, if you can”
 of 5 bubbles 87omarh, 12 Dec 2016 | Read review
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