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03/12/2017 04/12/2017
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    Hotel Maya - a DoubleTree by Hilton Hotel

    700 Queensway Dr, Long Beach, CA 90802-6343
    +1 855-605-0318
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    03/12/2017 04/12/2017
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    Room & Suite (324)
    Dining (89)
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    Overview
    • Excellent50%
    • Very good30%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “warm cookies” (29 reviews)
    “hookah lounge” (17 reviews)
    “queen mary” (436 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Maya - a DoubleTree by Hilton Hotel
    Special Offer: Double Points,Every Stay
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,755)
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    361 - 365 of 1,685 reviews

    Reviewed 14 September 2016

    The hotel is in a beautiful spot and I love the decor and decorations around the hotel. The pool is awesome. Unfortunately, we paid for a King sized bed and that is NOT what we got and to make matters worse the bed was TERRIBLE....More

    Review collected in partnership with DoubleTree by Hilton
    Thank kristas378
    Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 15 September 2016

    Thank you for the kind words and the feedback. I checked your reservation and room yesterday and the bed is in fact a king so I am a bit confused about your comments. We also provide down pillows in every room and foam pillows in...More

    Reviewed 13 September 2016

    A coworker raved about this hotel and they were right. The staff was excellent. Deshe (sp?), Stanley, Caesar, and Jessica were all very friendly and accommodating. The room was very spacious and had a nice view. I wasn't able to use the fitness center and...More

    Review collected in partnership with DoubleTree by Hilton
    1  Thank Avril H
    Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 15 September 2016

    Thanks for the great review...we loved it and you too. Come back soon!

    Reviewed 13 September 2016 via mobile

    This place was awesome. Get and ocean/water facing room. Worth the extra money. Hard wood floors throughout. Clean comfortable beds. Great for weddings and events as they have a glass ballroom right below the rainbow bridge in long beach.

    Thank Kimberly M
    Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 14 September 2016

    Thanks for the beautiful review....We love it.

    Reviewed 13 September 2016

    We stayed in Building 3. The worst imaginable night's sleep and management could not have cared less. At 1 a.m. we were awakened to music from the lounge in or near Building 1. The bass was so loud that it caused our room to vibrate...More

    1  Thank marshahouston
    Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 15 September 2016

    Thank you for your feedback and I am so sorry to hear about your experience. We strive to exceed expectations and appears like we failed in your case and I apologize. As we do not have lounge music at night and our bar closes at...More

    Reviewed 12 September 2016 via mobile

    First I requested a king size bed and paid for a oven view. Neither request were made even with extra fee I paid. The restaurant there has horrible service. Also caught two employees sneaking in rooms doing god know what. The male female duo left...More

    1  Thank Selena P
    Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 13 September 2016

    Thank you for your feedback on your stay. We really wish you had told us while here and we could have investigated then instead of yesterday and let you know then it was two room service servers making their normal rounds to pick up room...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 180 - USD 388 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Long Beach
    • #4 Family Hotel in Long Beach
    • #7 Romantic Hotel in Long Beach
    • #10 Business Hotel in Long Beach
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 199
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Hotwire, Orbitz, HotelsforEveryone, Cancelon, HotelQuickly, Evoline ltd, getaroom.com and TripOnline SA so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Long Beach
    • Also Known As
    • Maya Hotel Long Beach ,
    • Coast Long Beach Hotel
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    Traveller (819)
    Room & Suite (324)
    Dining (89)
    Pool & Beach (84)
    Hotel & Grounds (636)
    Bathroom (37)
    Business Centre & Event Rooms (10)
    Family and Play Areas (4)
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    Ask a question
    Questions & Answers
    Lisa S
    16 August 2017|
    Answer
    Response from Jonathan K | Reviewed this property |
    Guests can use the pool free of charge; you'd have to contact the hotel to see if non-guests are able to purchase a day pass.
    0
    Votes
    bvharper12
    4 August 2017|
    AnswerShow all 5 answers
    Response from 701LongBeach | Property representative |
    yes we are happy to take toddlers!
    1
    Vote
    Kyungsin P
    18 July 2017|
    AnswerShow all 6 answers
    Response from 701LongBeach | Property representative |
    Yes there is a $26 per day parking fee
    0
    Votes
    Room Tips
    "Ask for sea view. the ground floor has balcony with a grassy lawn.. Bldg.. are separate So you will want to..."
    Read review
    "Check for discounts on stay otherwise a little costly."
    Read review
    "High floor is good; balcony may not be worth the extra cost as rooms without them appear to have a good view..."
    Read review
    "View onto the Marina is great!"
    Read review
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