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Hotel Maya - a DoubleTree by Hilton Hotel

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Hotel Maya - a DoubleTree by Hilton Hotel
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1,546 Reviews from our TripAdvisor Community

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Showing 1,489: English reviews
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new york
Reviewed yesterday NEW

Not a Hilton doubletree standard hotel. It was in a location that was very hard to find in Long Beach . Rooms were old and there were no lounge available . It reminded me of a motel more than a hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank angeluvs
San Antonio, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We stayed here 2 nights prior to a cruise, and are so glad we chose this hotel. Beautiful room and grounds, gorgeous views, quiet and peaceful. Rooms are spacious, large windows, balcony. The complimentary shuttle service is great - it took us to a local CVS for pre-cruise supplies and to the cruise terminal (which is walking distance, by the...

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Helpful?
Thank rwc567
About Hotel's Favourite Review
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the wonderful review. We are so glad you loved the hotel and cant wait to welcome you back. Next time if you arrive and don't like your room, just let us know and we will move you. We have so many different views due to the curving of the shoreline in front of hotel and different guests...

Montreal, Canada
Reviewed yesterday NEW

I found this property to be very well managed. We made reservations using a third party 1 month before arriving and the hotel never received confirmation from them. Despite this and the fact that they seemed fully booked, they honoured the reservation and bent over backwards to ensure that all our needs were pleasantly met. The manger and staff are...

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Helpful?
Thank Maallatuq
Hampton, VA, United States
Reviewed yesterday NEW

This hotel, while a bit pricey, is excellent. Wonderful location with beautiful water views, near the city but quiet and secluded, friendly, helpful staff, great restaurant, clean and modern rooms. I highly recommend staying at The Hotel Maya if you are visiting Long Beach for pleasure or business.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 825trenah
Salisbury, United States
Reviewed yesterday NEW

This hotel reminds me of a blend of outdoor Hawaiian experience and Animal Kingdom. This is a positive. The rooms were spacious and decorated as a warm outside open feel around the buildings. Super nice place to stay. I felt extremely safe and comfortable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tracie B
Reviewed 2 days ago NEWvia mobile

Stopped by for cocktails with friends. The service was good and the venue was nice. I will try dinner next time. Again the location is nice close to the queen mary. I would give it a better score but they were limited on the coctail choices.

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Helpful?
Thank Printm
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Guessing you meant to review Fuego and not the hotel. Please email marissa.rabe@Hilton.com and let her know your thoughts on cocktail choices as we literally have hundreds and the largest tequila selection in the area. Fuego is well known for our Fuego margarita and our house made sangrias but also offer a full bar menu. We are always looking to...

Hillsboro, Oregon
Reviewed 2 days ago NEW

This hotel was a charming place with friendly, helpful staff. Our room was clean. The beds were very comfortable. The upgrade from a continental was reasonable ($7), and the food was great. We were able to take a short walk to the Queen Mary and tour the ship while we waited for our embarkment time for our cruise. It was...

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Helpful?
Thank Stacie L
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review. We love that you liked the hotel and hope you come back again and spend your entire vacation with us.

Portland, Oregon
Reviewed 2 days ago NEW

Staff were great. Front desk, restaurant, housekeeping all super!! This updated 1960's California resort style property was really cool. I loved having a balcony that let in the fresh air. Able to enjoy California outdoors while staying in the hotel. The bar and restaurant had lovely views of the harbor and downtown Long Beach skyline. The food in the restaurant...

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Helpful?
Thank Iluvshoes0410
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Love your review! I always enjoy when people "get" the Maya. It was designed with relaxing and hanging out on your patio drinking a margarita and watching the beautiful harbor and Queen Mary, etc. in mind. We are so glad you discovered us and hope to see you back here many more times!

Reviewed 3 days ago NEW

Hotel Maya is a bit hard to find and construction near the hotel is a minus. The view from my room was lovely, but the rooms are average. Heard hotel staff drop a tray full of dishes around 2 am. UGH!

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Helpful?
Thank Maria G
Oceanside, United States
Reviewed 3 days ago NEW

This hotel was recommended by a friend and we were delighted with what we found upon arrival. The room was spacious, nicely furnished with a great view to the water. We highly recommend the Maya Hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jimmF5365MI

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Region: United States > California > Long Beach
Price Range: $270 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Maya - a DoubleTree by Hilton Hotel 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz and Jetsetter so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#3 Luxury Hotel in Long Beach
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and other travellers.
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Questions? Get answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose any room with a view off the first floor in building 3 to be near the beach and building 4 to be near the pool”
 of 5 bubbles Maallatuq, 27 Feb 2017 | Read review
“The baths are all upgraded...not much counter space but nice fixtures, marble.”
 of 5 bubbles Iluvshoes0410, 26 Feb 2017 | Read review
“Overlooking the Playa”
 of 5 bubbles laladeluna, 17 Feb 2017 | Read review
“Go for an ocean view with balcony - it's worth the extra $$”
 of 5 bubbles rwc567, 14 Feb 2017 | Read review
“Quiet & great view of the ocean. (We were on 3rd floor)”
 of 5 bubbles , 11 Feb 2017 | Read review
5 of 5