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The Westin Long Beach

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The Westin Long Beach
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1,184 Reviews from our TripAdvisor Community

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Showing 1,121: English reviews
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Reviewed 4 days ago NEW

Probably the most disappointing Westin I've ever stayed at. While the staff is very kind, the hotel which sits on a main street of Long Beach, walking distance from the wharf and water, is in major need of upgrading! The rooms are dreary and I'm sad to report that the room I ended up staying in after a room switch...

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Helpful?
Thank calleyne
Westin_Hotel_Manager, Public Relations Manager at The Westin Long Beach, responded to this review

Dear Calleyne, Thank you for taking the time to provide this feedback and for being a loyal SPG member! We sincerely appreciate your loyalty to the Westin brand and we are pleased to hear that our staff demonstrated this during your stay. Unfortunately, we are incredibly disappointed to hear that your room did not meet your expectations. We take bed...

Los Angeles, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 15 December 2016

My elderly father-in-law and I are returning to the Westin Hotel – Long Beach December 16 – 18, 2016. Dad has some special needs and I expressed those to the reservation agent. While they were accurately documented, I took the next step and called the hotel directly because I had forgotten the room number that perfectly met his needs during...

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Helpful?
Thank Ron F
About Hotel's Favourite Review
Westin_Hotel_Manager, Public Relations Manager at The Westin Long Beach, responded to this review

Hello Ron, Thank you for taking the time to post a review of our hotel. We are glad to hear that you enjoyed our staff and facilities. Elvadia and Maribel would be thrilled to know they made such a good impression on your stay. Westin family makes sure that our guest gets the service that they deserve. We hope to...

Colorado Springs, Colorado
Reviewed 6 days ago NEW

The room was really nice with great views. Perhaps the most comfortable bed I've ever slept on, wow! The TV was a bit a small for a hotel room in my opinion but other than that, the room was superb and clean. I didn't like the expensive parking or the fact that you couldn't even use the computers in the...

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Helpful?
Thank AlanaN1111
Westin_Hotel_Manager, Public Relations Manager at The Westin Long Beach, responded to this review

Hello, We appreciate your feedback. We are glad you enjoyed the Westin Heavenly Bed and our tremendous central location in downtown Long Beach. Please know that we have noted and addressed your concerns regarding the parking and business center. Our apologies for this issue. Sincerely, Hotel Management

Portland, Oregon
Reviewed 1 week ago

I was happy to stay here - nice beds. Generally good level of service. Drinks at the bar were very very weak. I was dismayed to watch the bartender ADD water to my old fashioned. Who does that!!? Note: there's a ton of free on-street overnight parking close by. Long Beach doesn't start checking meters until 9AM.

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Helpful?
1Thank bluegreenturtle
Toronto, Canada
Reviewed 1 week ago via mobile

Hotel is located in a great spot on one of the major streets running east and west (Ocean Blvd). You're about a 10minute walk from the beach, and situated in a 5 minute walking distance from a bunch of great restaurants. The hotel itself could use an update - bathrooms, carpets in the rooms, etc. Parking under the hotel is...

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Helpful?
Thank HoweWong
Westin_Hotel_Manager, Guest Relations Manager at The Westin Long Beach, responded to this review

Hello HoweWong, We appreciate your feedback. Our central location downtown really allows our guests to properly experience all that Long Beach has to offer. Please know that we have addressed your concern regarding the hotel and the parking garage. We hope to see you in your future stay! Sincerely, Hotel Management

Oklahoma City, Oklahoma
Reviewed 2 weeks ago

Here for a small conference (200 people). This is standard fare all around - which isn't bad. Just that standard expected (if forgettable) hotel stay. Small gift/sundry shop which is a little undersized for the hotel, and the single hotel restaurant/bar is also forgettable but had decent service. Some of the common areas are a little dated, but the room...

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Helpful?
Thank Emergingdave
Phoenix
Reviewed 2 weeks ago

Had to make a quick reservation for my stranded (adult) son. Tino at the front desk was polite, genuine and compassionate. Booked my sons room, sent me all the info and checked him in for the night without a hitch. I have always liked this hotel - it's a Westin! But this was great service - over the phone hundreds...

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Helpful?
Thank Sunny D
Poway, California
Reviewed 3 weeks ago via mobile

Convenient location. Rooms were clean and nice. Beds and pillows were comfortable. Shampoos, lotions etc were good. Bathrobe was comfortable. Pool was small but the water temperature was very comfortable for early April. Jacuzzi was also nice. Breakfast buffet was, in my opinion, very lacking in quality. Scrambled eggs, bacon, potatoes, oatmeal and cold fruits and muffins. Sounds like a...

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Helpful?
Thank maryaling
Michigan
Reviewed 3 weeks ago

I was there for a conference. The room was nice (not exceptional, but nice), bedding very comfortable, and the service was excellent. Excellent inhouse and nearby restaurants. It is in a great location - 2 blocks away from the world famous aquarium and Shoreline Restaurants, and across the street from the Convention Center and the Center for Performing Arts. Highly...

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Helpful?
Thank LMBTraveler
Colorado
Reviewed 4 weeks ago

Stayed here last week. It is a good location for walking to restaurants, the harbor, and the beach. The hotel is in need of sprucing up the hallway carpets, room furniture, bathrooms. And the staff was subpar of what I have experienced at other Westin Hotels. Housekeeping was nominal, bed was made by just pulling up the comforter and tossing...

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Helpful?
Thank Italia2go
Westin_Hotel_Manager, Guest Relations Manager at The Westin Long Beach, responded to this review

Hello, Thank you for staying with us and sharing a review. We apologize that your stay was not all you hoped it would be. Please know that we have addressed your concerns with our staff. If you have any questions or would like to talk more about your experience with us, please feel free to contact our Director of Front...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Halfway between Los Angeles International Airport and Orange County Airport, The Westin Long Beach is also close to Aquarium of the Pacific, The Pike Shopping Center and Rainbow Harbor. ... more   less 

Additional Information about The Westin Long Beach

Address: 333 E Ocean Blvd, Long Beach, CA 90802-4800
Region: United States > California > Long Beach
Price Range: $269 - $544 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Long Beach 4*
Number of rooms: 469
Reservation Options:
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Also Known As:
The Westin Long Beach Hotel Long Beach
Westin Long Beach
Long Beach Westin
Hotel Style:
#4 Luxury Hotel in Long Beach
#7 Business Hotel in Long Beach
#11 Romantic Hotel in Long Beach
#13 Family Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Long Beach staff and other travellers.
21 questions
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Questions? Get answers from The Westin Long Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want peace and quiet, and you MUST stay there, suggest a room away from Ocean Blvd.”
calleyne, 19 Apr 2017 | Read review
“Ask for a higher floor, harbor view room!”
AlanaN1111, 17 Apr 2017 | Read review
“Deluxe corner room with harbor view...... CONFIRM IT IS UPDATED”
Italia2go, 23 Mar 2017 | Read review
“Rooms further away from the elevator bank have less hallway noise. Room position determines your view of the water front.”
852BrianG852, 11 Mar 2017 | Read review
“Ask to face the harbor view area/convention hall”
BRB1217, 25 Jan 2017 | Read review
5 of 5