TownePlace Suites San Bernardino Loma Linda
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TownePlace Suites San Bernardino Loma Linda

Traveller (33)
Accessible Bathroom - Roll- in Shower
Room & Suite (26)
Yogurt with Granola, Walnuts & Blueberry Compote
Dining (19)

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Avg. AU$288 /night, 9/10 - 9/11
AU$444
per night
AU$330
per night
AU$216
per night

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About

4.0
#2 of 4 hotels in Loma Linda
4.3 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.6 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Mid-range
Charming
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Golf course
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Hotel links
Special Offer:Earn points toward free nights.

Location

10336 Richardson Street, Loma Linda, CA 92354
76Reviews1Q+A17Room tips

Reviews
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Detailed Reviews
Sunil wrote a review Feb 2021
San Ramon, California
5.0 of 5 bubbles
This is one of the nicest hotels I have recently stayed in. It is a hidden gem in Loma Linda. The hotel itself is located close to good places to eat. The street outside is not crowded to drive. A nice clean pool is on the premises, as is a laundromat room.
The rooms are exceptionally well done and clean. Sanitary precautions are all over the facility. There is an excellent breakfast area with a variety of breakfast items and various fruit juices. The room itself has well made clean beds, a full sized fridge, cooking range and a dishwasher with fresh clean dishes. The shower and towels are of very good quality as is the sink and refrigerator and dishwasher. The internet service is very good for checking your emails and business correspondence or any websites.

The staff especially the manager, Samantha are very hospitable and courteous. I have stayed multiple times in this hotel and would not change it for another. They are very accommodating to your individual stay needs. Jacob especially helped me have a room for early check in a few times when my flight arrived early.
A few rooms face the freeway side but the noise is not disturbing whatsoever at all. The heavy curtains block out any external sounds allowing for a quiet restful room, ideal for the business traveler, company employees or families.
Overall, I think that it deserves a 5 circle rating of Excellent. I would highly recommend this hotel as the best in town and nearby.
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samantha Salinas, Guest Services / Front Office at TownePlace Suites San Bernardino Loma Linda
Responded 13 Feb 2021
Dear SunilRohira, We are delighted to have been your chosen hotel during your recent stay in Loma Linda. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. I am glad you enjoyed our hotel. Thank you for staying at the TownePlace Suites San Bernardino and we hope you choose to create more memories with us whenever your travels bring you back to Loma Linda.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aide wrote a review Apr 2020
4.0 of 5 bubbles
I booked this hotel for a Monday night stay based on the positive reviews, proximity to our destination which was Loma Linda's Children Hospital. The Check in was easy, staff was nice including breakfast attendant. I did leave disappointed the rates where fairly steep 170.00 for a nights stay, but my logic is you get what you pay for. I was very impressed with how modern and the overall cleanliness of my room. BUT ... we were very unfortunate to get a room facing the freeway and it was so noisy! It hardly let me sleep so that was disappointing. The huge disappointment was that he toilet seat had dried pee on it and made me wary on how deeply disenfected our room actually was. We got there very late so luckily I always travel with Clorox wipes which made me a little less angry at the moment.
Read more
Date of stay: March 2020
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Explorer59632873383, General Manager at TownePlace Suites San Bernardino Loma Linda
Responded 13 Apr 2020
Dear Mixed Feelings, Thank you for taking the time to write about your stay. Please accept our apology for not meeting your expectations during your stay. Your feedback will be shared with the appropriate department head to ensure this was an isolated issue. We hope to have the opportunity to welcome you back again!
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sail2fun wrote a review Mar 2020
Fort Walton Beach, Florida
3.0 of 5 bubbles
I spent one night there and was disappointed. First, the assigned me a room next to the I-10 freeway and the road noise was constant all night. The door in to my room was warped and let sound in from the hall way. When I checked in, as a Titanium Elite member, I requested a 1 PM checkout and was told by the clerk that it was ok. Well, at 12 Noon as i was getting ready to leave my room, there was a knock on the door from house keeping. They had not been told of the late check out and the girl told me that she had just called the front desk to confirm it and that there was no late check out requested. So, I would say they have a problem.
Read more
Date of stay: March 2020
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samantha S, Front Office Manager at TownePlace Suites San Bernardino Loma Linda
Responded 9 Mar 2020
Dear sail2fun, Thank you for choosing to stay at the TownePlace Suites San Bernardino Loma Linda and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issue from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Loma Linda. Sincerely, Samantha Salinas Front Office Manager TownePlace Suites San Bernardino Loma Linda Samantha.salinas.tpsll@gmail.com (909)796-1001
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Arthur M wrote a review Oct 2023
1.0 of 5 bubbles
I get to my room and it reeks. Literally body Oder and day old food from past visitors smell.

Gross.

I ask the front desk if they have complimentary water bottles. Very simple thing. With a rude-condescending voice the women at the front desk tells me water is $3 and all I can have for free is tap..

Not that serious of a request, be polite.

Towneplace/marriot- I spend $40K a year at your hotels… give free water bottles and fix your culture at this location.
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kenny Chiu, General Manager at TownePlace Suites San Bernardino Loma Linda
Responded 15 Feb 2024
Thank you so much for sharing your feedback with us here on Tripadvisor. I am so sorry to hear that you did not enjoy your stay with us. We will use your comments to improve our services here and hope you give us another opportunity to serve you in the future. Thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jam Marshall wrote a review Dec 2022
Las Vegas, Nevada
5.0 of 5 bubbles
It's Marriott for me!! Listen I stay in my share of hotels for work, all different kinds, styles, and brands, but MARRIOTT is FANTASTIC!! The facility was immaculate, the rooms were extraordinary. The rooms were intact, no damage to bedding, or carpets. Cleanliness is one of the most important features a hotel can offer its guests. Housekeeping was awesome. Breakfast area was managed and clean. The breakfast......one of the BEST! Several things to choose from, healthy options, coffee, hot chocolate, and favored water, fruit, juices. The manager, Cynthia was very accommodating for my long term needs & assisted with any problems I had.

The experience was top tier for all travelers.
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Date of stay: December 2022Trip type: Travelled on business
Room Tip: Reach out to Cynthia for your extended stay bookings
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Ybarra, General Manager at TownePlace Suites San Bernardino Loma Linda
Responded 1 Feb 2023
Dear Valued Guest, I appreciate the time you took out of your busy schedule to write this review. I was elated to see the review that you had posted and appreciate it. I hope to see you soon!!
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Lvmeme wrote a review Nov 2022
1.0 of 5 bubbles
Unfortunately this was not a pleasurable stay. The thermostat in the room was not working and when we contacted the front desk they told us someone could fix it the next morning, so we spent the night sleeping in our jackets because we had no heat in the room. There was no shampoo or soap available in our room to shower with. When I talked to the front desk again in the morning they just said sorry we hope its better next time.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Would avoid staying here since they left us with no heat for the night. No shampoo/soap in the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Ybarra, General Manager at TownePlace Suites San Bernardino Loma Linda
Responded 1 Feb 2023
Dear Valued Guest, I apologize that you encountered an issue during your most recent stay in November. We hope that you can give us a second chance.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kijai R-T wrote a review Mar 2020
5.0 of 5 bubbles
We hosted a huge event in two of their meeting spaces Feb 21st. Not only were they completely professional, they were friendly and hospitable as well. Monica help coordinate the event for us and even offered a discount. Our events are very unique due to the nature of our business so it was refreshing to have such a helpful team of smiling faces willing to accommodate our needs. We will always use this location for our future events in Loma Linda!
Read more
Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: You cannot go wrong, staying here!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Explorer59632873383, General Manager at TownePlace Suites San Bernardino Loma Linda
Responded 10 Mar 2020
Dear Kijairt, Thank you for sharing your experience at the TownePlace Suites San Bernardino. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for recognizing our staff and Monica in Particular. Thank you for hosting your events at the TownePlace Suites San Bernardino and looking forward to see you in your next event.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jswhit wrote a review Apr 2024
Gilbert, Arizona
3.0 of 5 bubbles
Visited this past weekend for a Friday thru Sunday stay. Been faithful Marriott members for many years but this was a disappointing visit. Staff was friendly and hotel appears recently updated . We stayed in a king/sofa pullout and had to exchange the sofa mattress first night due to large stain (gross), which staff helped with right away. Next morning discovered we had no hot water so after maintenance figured out it wasn’t quickly fixable, they moved us to another room for our second night stay, which is inconvenient to pack up all of our things in the middle of our stay. We shared the feedback as we checked out and were advised a manager would reach out, which maybe they will but so far we haven’t heard. Considering we had two inconveniences it would’ve been nice to have some type of acknowledgment .
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Free breakfast, plenty of parking (but daily charge), fitness area, pools, grills
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kenny Chiu, General Manager at TownePlace Suites San Bernardino Loma Linda
Responded 24 Apr 2024
We appreciate you sharing your comments with us. We are sorry to read about the many upsetting factors which you encountered during your stay with us. There is simply no excuse for the many and varied failures on our part. I would also like to apologize for the lack of follow through with management. Our Front Office Manager should have reached out sooner to acknowledge your issue. Whenever a business relies so greatly on many individuals to perform at high levels, there are bound to be rare occasions when these levels are unfortunately missed. I mention this not as an excuse, but rather in the hope that you will consider that your experience was the exception, not the rule. Again, thank you for bringing these matters to our attention.
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juan wrote a review Feb 2022
Redlands, California
5.0 of 5 bubbles
Stayed here recently and had an amazing experience. I definitely recommend this hotel to everyone. Super close to loma linda medical. Close to downtown Redlands and a short drive away from the nightlife of downtown riverside. Shoutout to the manager Alex for helping us out with the reservation and the nightlife recommendations. Answered all of our questions and hooked us up with a good pool view room! Marina at the front desk was great at check in too. We arrived super late and to be welcomed by such an upbeat person instead of someone moody definitely makes a difference. Breakfast was so so and the girl working breakfast could be a bit more cheerful, but other than that everything was great. Thanks Marina and Alex!
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Date of stay: February 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alex Ramirez, Guest Services / Front Office at TownePlace Suites San Bernardino Loma Linda
Responded 1 Apr 2022
Dear Curiosity05616987701, Thank you so much for choosing to stay at the TownePlace Suites for your recent trip into Loma Linda. We are delighted to see that we were able to meet and exceed all of your expectations during your stay. We hope to see you again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Linda C wrote a review Oct 2022
1.0 of 5 bubbles
The bed was the most uncomfortable bed I’ve ever slept on and the sheets felt like a card board box. The hot tub was nice and warm and it’s conveniently located. But, I couldn’t sleep because that’s how uncomfortable the bed was.
Read more
Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Ybarra, General Manager at TownePlace Suites San Bernardino Loma Linda
Responded 1 Feb 2023
Dear Valued Guest, We apologize for the inconvenience that you encountered during your most recent stay in October. We hope that you can give us a second chance to make the next stay better!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
…
RoadWarrior1015 asked a question June 2018
Seattle, Washington
Do any of your rooms have bathtubs?
Answer from Mark P
San Diego, California
Dear Roadwarrior, Yes we do have a limited of Suites that have Bath tubs, Please call ahead of time to insure you can get blocked in one of them, as we only have 9 rooms with tubs.. We have some rooms that are ADA accessible as well as 6 other rooms that are not in a ADA accessible room. Best Regards, Mark Perry General Manager
jswhit wrote a tip Apr 2024
Gilbert, Arizona108 contributions40 helpful votes
3.0 of 5 bubbles
"Free breakfast, plenty of parking (but daily charge), fitness area, pools, grills"
Read full review
Jam Marshall wrote a tip Dec 2022
Las Vegas, Nevada56 contributions6 helpful votes
5.0 of 5 bubbles
"Reach out to Cynthia for your extended stay bookings"
Read full review
Lvmeme wrote a tip Nov 2022
50 contributions10 helpful votes
1.0 of 5 bubbles
"Would avoid staying here since they left us with no heat for the night. No shampoo/soap in the room and the room had exposed outlets."
Read full review
Thomas S wrote a tip Oct 2022
Goodyear, Arizona67 contributions60 helpful votes
5.0 of 5 bubbles
"Great clean pool and hot tub"
Read full review
Kijai R-T wrote a tip Mar 2020
1 contribution
5.0 of 5 bubbles
"You cannot go wrong, staying here!"
Read full review
Not the right property for you?
There are more places to choose from in the Loma Linda area.
PRICE RANGE
AU$216 - AU$272 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaLoma Linda
NUMBER OF ROOMS
95
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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TOWNEPLACE SUITES SAN BERNARDINO LOMA LINDA (AU$216) - 2024 Prices & Reviews (CA) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about TownePlace Suites San Bernardino Loma Linda
What are some of the property amenities at TownePlace Suites San Bernardino Loma Linda?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at TownePlace Suites San Bernardino Loma Linda?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at TownePlace Suites San Bernardino Loma Linda?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at TownePlace Suites San Bernardino Loma Linda?
Yes, free parking is available to guests.
What are some restaurants close to TownePlace Suites San Bernardino Loma Linda?
Conveniently located restaurants include BJ's Restaurant & Brewhouse, In-N-Out Burger, and Najwa's Mediterranean Cuisine.
Are there opportunities to exercise at TownePlace Suites San Bernardino Loma Linda?
Yes, guests have access to a pool and a fitness centre during their stay.
Does TownePlace Suites San Bernardino Loma Linda have airport transportation?
Yes, TownePlace Suites San Bernardino Loma Linda offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at TownePlace Suites San Bernardino Loma Linda?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at TownePlace Suites San Bernardino Loma Linda?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does TownePlace Suites San Bernardino Loma Linda offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to TownePlace Suites San Bernardino Loma Linda?
Many travellers enjoy visiting A K Smiley Public Library (6.5 km) and Asistencia (3.8 km).
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