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Residence Inn Livermore Pleasanton

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Residence Inn Livermore Pleasanton
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75 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Orange County, California
Reviewed 1 week ago

I used my Marriott rewards points on line to book a room for the weekend. Single room, two queen beds and one bathroom. My son decided to travel with us so when I arrived, I asked if there was any chance of an exchange on the room. They put us in what they called the penthouse room. One bedroom with...

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Helpful?
Thank DMB-Bartender
Columbus, Indiana
Reviewed 2 weeks ago

Stayed here for a several days recently. The staff at check-in were really nice and gave us a double upgrade to give us an upper floor two-story suite. The room was really quiet and nice from an environmental standpoint, but clearly was a little tired looking - some stains on the furniture and the granite kitchen counter was broken with...

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Thank interceptpubs
Arizona
Reviewed 22 September 2016

I spent several days in a room filled with mosquitos - making it very hard to sleep at night. I killed many but most got away. The hotel had their handyman spray several times before finally fogging the entire room after the 3rd night. After the 2nd night they offered me a new room but I had quite a few...

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Thank Jim K
Nicole A, Manager at Residence Inn Livermore Pleasanton, responded to this review

We're very sorry that you encountered this bug issue in your room during your stay with us Jim K, and that it took a little longer for us to finally resolve that problem for you. Being that our hotel room doors open directly to the outside, bugs flying in and out can happen from time to time. We understand that...

Albuquerque, New Mexico
Reviewed 17 September 2016 via mobile

A good property, but small details make a difference. I arrived 15 minutes after the complimentary happy hour closed and was told there was no wine or food left. The small snack case sold no wine or edible food, and I was too tired to drive to the nearest restaurant they identified. My porch light and room keys did not...

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Thank Loro95
Nicole A, Manager at Residence Inn Livermore Pleasanton, responded to this review

Thank you for taking the time to review your stay with us Loro95. I'm sorry that you encountered some issues, especially with the door lock. It is concerning to me that this door may be a troublesome lock, and if you are able to contact me directly to let me know what room this is, I would gladly follow up...

San Francisco, California
Reviewed 12 September 2016

I stayed here for almost a week. The rooms were decent, the amenities were convenient but there was a quarter-inch gap under our door which is probably one of the reasons why I had to kill multiple spiders each day. There is a lot of shrubbery around in between the rooms so I think that contributes to the spider problem...

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Helpful?
Thank sdsurfkitty
Nicole A, Manager at Residence Inn Livermore Pleasanton, responded to this review

Thank you for taking the time to review your stay with us sdsurfkitty. I'm so sorry to hear about the spider issue you encountered during your stay with us, and about the gap under the door. If you are able to PM me or call the hotel to let me know what room this was in so I can make...

Livermore, California
Reviewed 17 August 2016

Ridiculous price for a room which was shabby and tired. The toilet seat looked like it cost 3 dollars. Cracks in the tile all over . Next time I will stay at Hampton Inn. So based on Manager comment recognizing how old and shabby it is why don't you lower the price a bit.

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Thank 76rick
Nicole A, Manager at Residence Inn Livermore Pleasanton, responded to this review

I'm sorry that you did not enjoy your stay with us 76rick. Yes, we are obviously an older hotel but we do try our best to ensure they are properly maintained. The cracked tile in the room is concerning--perhaps you can PM me or contact me at the hotel to let me know which room so I can address this...

Reviewed 12 August 2016

While I agree with some of the reviewers that the hotel needs some refreshing and is showing it's age I found the staff to be friendly and rooms were clean. It was also a convenient location for our vacation in the Bay Area. The front desk was friendly, breakfast area was well stocked each morning and housekeeping did a good...

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Thank WayneD718
Nicole A, Manager at Residence Inn Livermore Pleasanton, responded to this review

Thank you for your feedback. I'm so glad to hear that our wonderful, hard-working staff made a lasting impression on you during your stay, and were able to compensate for some of the older qualities of our hotel. We hope to see you back again soon!

Richmond, Virginia
Reviewed 5 August 2016

We stayed in a suite (family of 5) and it was very comfortable, clean and convenient. There was plenty of space for everyone to hang out inside, though we spent a lot of time outdoors. The basketball area was perfect for our 8 year old son who played everyday. The pool is nice and I loved eating breakfast by the...

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2Thank bianco2013
Nashville, Tennessee
Reviewed 28 July 2016 via mobile

When I drove onto the property, I wondered from the start as to how they justify a $300 rate. It was probably built in the mid 80's or early 90's and it's the original RI format which looks more like an apartment community. And it's one of the smallest footprints for a RI I've seen. There is not much greenscape...

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Thank Travelvan
Nicole A, Manager at Residence Inn Livermore Pleasanton, responded to this review

Thank you for your feedback Travelvan. I'm sorry to hear that you did not enjoy your stay. We are a 27 year old hotel that has experienced some wear-and-tear over the years, especially the exteriors. We constantly try to keep up on improving the property, and I will be sure to prioritize some of the areas you addressed. However, I'm...

Minnesota
Reviewed 9 July 2016 via mobile

Stayed over night. Nice clean units, kids loved the pool and we were able to get some laundry done. Loved that we had a fully functional studio apartment. Breakfast was also a plus for our family of 5. Would highly recommend to family and friends if staying in the area.

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Thank Minnesota_lar

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Residence Inn Livermore Pleasanton

Address: 1000 Airway Blvd, Livermore, CA 94551-9471
Region: United States > California > Livermore
Price Range: $216 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Livermore Pleasanton 3*
Number of rooms: 96
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Also Known As:
Residence Inn Livermore
Livermore Residence Inn
Hotel Style:
#2 Family Hotel in Livermore
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Livermore Pleasanton staff and other travellers.
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Palm Springs, California, United States

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Questions? Get answers from Residence Inn Livermore Pleasanton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pick the ground floor if you are worried about noise.”
 of 5 bubbles bianco2013, 4 Aug 2016 | Read review
“Our unacceptable room was #1012 (first floor)”
 of 5 bubbles jimgreiner, 20 Jan 2016 | Read review
“The even numbered buildings are set away from the common area and might be quieter.”
 of 5 bubbles johndV91RG, 15 Mar 2015 | Read review
“We had a ground level room for our 1 year old granddaughter and an end unit. A just now open park , grand opening today, 2/28/2015, for the kids, soccer fields, basketball courts, large grassy area that some were flying kites a large dog park at the back of the park. This is located possibly 1/2 mile from the hotel and in a upscale residential area. A little windy due to a wind storm coming in that night but also, on top of a hill that has exquisite views of Livermore and the hills.”
 of 5 bubbles JoyceW954, 28 Feb 2015 | Read review
“Avoid this hotel.”
 of 5 bubbles eneas2013, 2 Dec 2014 | Read review
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