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BEST WESTERN PLUS South Bay Hotel

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298 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Santa Cruz, California
Reviewed 1 July 2016

I've stayed here quite a few times over the past few years and it is better now than ever. I'm surprised to see so many mediocre reviews. Somebody has put a lot of money into remodeling pretty much everything here. The parking lot, the landscaping, the lighting have all been redone. The pool is nice, great parking, two elevators, two...

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Helpful?
3Thank Danny_OI812
BWSBH, Owner at BEST WESTERN PLUS South Bay Hotel, responded to this review

Hello Danny, Thank you so much for your review!! We are always working to improve our service and make our guests happy. Customers like you always inspire us to better our service for days to come! We are also currently exploring options to improve the breakfast experience for our guests. We hope to exceed our guests' expectations in the future....

Redding
Reviewed 30 June 2016

Being a loyal BW customer you come the expect a certain level of quality. Not at this property. The internet is a joke and even worse is their breakfast.. a choice off pictured menu: example one pancake, 2 sausages and bad fruit. Most BW's offer make your own waffles, toast, bagels, scrambled eggs, side of meat, yogurt and more. The...

Review collected in partnership with Best Western
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Helpful?
2Thank Robert H
BWSBH, Owner at BEST WESTERN PLUS South Bay Hotel, responded to this review

Hello Robert H, Thank you for taking the time to write us a review. We are sorry to hear that we have failed to meet your expectations for our internet service and breakfast. At Best Western Plus South Bay, we are always striving to improve our facilities and service to keep our guests happy. Some recent improvements to our property...

Ascot
Reviewed 29 June 2016

Anything at or close to LAX was too expensive, at least at the time we enquired. So the Best Western at Lawndale filled the bill. A neat, clean property with a restaurant in-house gave us what we wanted. Off-street parking, clean comfortable room at a reasonable price. Pool and spa. Easy to find and a convenient run to LAX, 20...

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Helpful?
Thank John M
BWSBH, Owner at BEST WESTERN PLUS South Bay Hotel, responded to this review

Hello John M, Thank you so much for your review!! We are happy to hear we were able to meet your expectations and provide you with good value! We are always working to improve our service and make our guests happy. Customers like you always inspire us to better our service for days to come! Thank you again for your...

Los Angeles, California
Reviewed 14 June 2016

i have no words for this hotel really it was very ...different.... i loved the bed but the way the room is set up is a very tight space. the air conditioner worked very funny, it kept cutting off on me despite me having it to just on. there was construction while i was there so forget a place near...

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1Thank MikiB7
South Bend, IN
Reviewed 10 June 2016

Called from airport and they claimed they did not have a reservation for me. When I persisted, they found it. Then took nearly 40 minutes for van to pick me up. The room I was initially assigned was not made up and I was then given another after a delay. The room and bathroom were OK. Overall the hotel had...

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Helpful?
2Thank FCB-7
BWSBH, Manager at BEST WESTERN PLUS South Bay Hotel, responded to this review

Hello, Thank you for taking your time to give us your feedback. I sincerely apologize for the inconvenience you experienced with our hotel. LAX is currently undergoing renovations, and there is quite a bit of traffic that is out of our control. We understand that the wait for the shuttle can be very frustrating. We are very sorry to hear...

Calgary, Canada
Reviewed 1 June 2016

The decor is a little dated but so easy to overlook considering the price is so very reasonable, the very high level of service and the full, restaurant served hot breakfast. Remarkably good internet service -- roughly 10mbps up and down on the in room ethernet -- and excellent shuttle service people who went above and beyond!

Review collected in partnership with Best Western
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Helpful?
Thank Cal H
BWSBH, Owner at BEST WESTERN PLUS South Bay Hotel, responded to this review

Hi Cal H. Thank you for your stay in our hotel, we really thank you for your review. We are always trying to improve our service and make our guests happy. Guests like you always inspire us to become better and better in the days to come. Thank you once again and see you next time. With Warm Regards, Best...

Reviewed 30 May 2016

Very bad breakfast. Do not call your brekfast continental delux. You can choose between four different meals. Very small portions of food. You can only choose either coffee, the or juice (it is not juice, maybe you can call it orange water with sugar). The room is not quite, you can here all your neighbors talking in there rooms.

Review collected in partnership with Best Western
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2Thank Tommy L
BWSBH, General Manager at BEST WESTERN PLUS South Bay Hotel, responded to this review

Hello Tommy, Thank you for your feedback. We are very sorry to hear that our breakfast did not meet your expectations. We are currently exploring new ways to enhance the breakfast experience of our guests, so we thank you for your patience. We will also be remodeling our rooms, and updating the furniture by the end of this year. We...

Mumbai
Reviewed 26 May 2016 via mobile

I visited this hotel only for 1 night and I found it pretty much average. It was like a layover at the hotel as I was with a tour. They had nice big rooms and wifi too. They also provided me with free breakfast. The only problem I had with my stay in the hotel was that in the room...

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Helpful?
Thank Mohsin B
BWSBH, General Manager at BEST WESTERN PLUS South Bay Hotel, responded to this review

Hello Mohsin, Thank you for your feedback. I sincerely apologize for the beeping sound you experienced during your stay with us. Please contact our guest services next time, and we will be happy to resolve this issue for you. We take the quality of our guests' rest very seriously here at Best Western South Bay Hotel. We are happy to...

Fort Myers, Florida
Reviewed 20 May 2016 via mobile

I'm not quite sure how I'm going to write this hotel. The rate was fair about $112. Per night. When you go in to the lobby it has a restaurant which is a 24 hour Chinese restaurant. You're given a token for breakfast in that restaurant in the morning. So I go upstairs to my room. I find first off...

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Helpful?
1Thank katcowash
BWSBH, Owner at BEST WESTERN PLUS South Bay Hotel, responded to this review

Hello, Thank you for your feedback. I would like to apologize for the condition of the ice machine, and I have made the housekeeping staff aware of this issue, and we will make sure this will not happen again. Thank you again for bringing this issue to our attention. The staff at Best Western Plus South Bay take pride in...

Mumbai (Bombay), India
Reviewed 17 May 2016 via mobile

Its proximity to the Intl Airport and its price are the only two redeeming factors. Rooms are spacious but they don't smell too good. Breakfast menu is fixed and thus not much to choose from. A one dollar shop just across the road gives good value for money.

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Helpful?
1Thank ShabbirBaldiwala
BWSBH, Owner at BEST WESTERN PLUS South Bay Hotel, responded to this review

Hello, Thank you for your feedback! We are currently exploring other options to enhance our guests' breakfast experience. We will also do our best to improve the smell of our rooms. Here at Best Western Plus South Bay Hotel, we pride ourselves on being able to meet the expectations of our guests. I hope you give us a chance to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Plus South Bay Hotel in Lawndale, California located midway between Disneyland and Universal Studios offers comfortable and affordable accommodations including a complimentary breakfast, free high-speed internet access, free airport shuttle service, a swimming pool and an exercise facility. The Best Western South Bay Hotel provides comfortable accommodations for business and leisure travelers to the area. Each spacious, well-appointed room is fully equipped with complimentary high-speed Internet access, cable satellite television, ample desk space and a refrigerator. Every morning guests at this Los Angeles area hotel are greeted with a complimentary continental breakfast. After a busy day, guests can enjoy a dip in the swimming pool or a workout at the on-site fitness center. Lawndale, California Hotel Location. The hotel is conveniently located 2 to 5 miles from Southern California beaches, midway between Disneyland(R) and Universal Studios(R). Come experience the hospitality and professional service at the Best Western Plus South Bay Hotel in Lawndale, California. Visitors to the Los Angeles Area find well-appointed accommodations at this upgraded, Lawndale hotel, only two miles from the beach. This Best Western hotel offers easy access to all the great attractions in the L.A. area including the Hollywood Racetrack and Casino, South Coast Botanical Gardens, the Los Angeles Zoo, Little Tokyo and China Town. Travelers will also find the hotel near the University of California and the Los Angeles International Airport (LAX). ... more   less 

Additional Information about BEST WESTERN PLUS South Bay Hotel

Address: 15000 Hawthorne Boulevard, Lawndale, CA 90260-1503
Region: United States > California > Lawndale
Price Range: $117 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS South Bay Hotel 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Lawndale
Lawndale Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS South Bay Hotel staff and other travellers.
4 questions
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Brecon
11 months ago
United Kingdom
4 days ago
Atlanta, Georgia

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Questions? Get answers from BEST WESTERN PLUS South Bay Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the elevator and ice machine”
 of 5 bubbles 712marleneb, 3 Feb 2017 | Read review
“Ask for a room at the back of the hotel for highest degree of quiet.”
 of 5 bubbles gmdalberta, 11 Nov 2016 | Read review
“Rooms on the east side are quieter especially on the third floor.”
 of 5 bubbles joanconcklin, 1 Jul 2016 | Read review
“Rooms facing the parking lot are quieter.”
 of 5 bubbles Danny_OI812, 30 Jun 2016 | Read review
“Rooms on upper floors said to be quieter”
 of 5 bubbles johnmD1716FP, 29 Jun 2016 | Read review
5 of 5