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SpringHill Suites Lancaster Palmdale

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SpringHill Suites Lancaster Palmdale
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88 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Lancaster Palmdale
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Showing 87: English reviews
Lancaster, California
Reviewed 16 December 2015

I stay at this hotel at least once per week, usually twice for work. I have gotten to know the staff on a first name basis and some of their stories. Judy and I catch up every week or so on her grandkids and she asks about my other travels. Recently, I had to change my work agenda and have...

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Helpful?
Thank Bradford R
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

From the entire staff at the Hotel—Thank-you for your kind comments; it was great to hear that you enjoyed your stay and I appreciate your comments regarding Judy, I am glad she made you feel at home. I will be sure to share your review with her. Thank you for your time to post your comments on TripAdvisor. Please join...

Los Angeles
Reviewed 9 December 2015

Came along with my husband for a day (he was on a business trip in this area). Great staff, very accomodating. Great breakfast with hot/cold choices. Our room (2 queen beds) was huge, with a nice sitting area with couches and minibar. The room had mini fridge/microwave. Excellent size bathroom. Nice fluffy new towels. Overall - great experience. Nothing to...

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Helpful?
Thank krolikv
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

From the entire staff at the Hotel—Thank-you for your kind comments; it was great to hear that our service staff went above and beyond to assist. You comments regarding your guest room and breakfast experience are also very much appreciated. I will pass on your comments to my team. Thank you for your time to post your comments on Tripadvisor....

El Dorado Hills, California
Reviewed 30 November 2015

Property is convenienent to freeway, and Costco gas...bed was TOO firm for us, otherwise, staff and property was clean and priced as a good value. Breakfast is very complete, with hot and cold options...though eight years old, the property looked, and felt newer.

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Helpful?
Thank RenoJohnC
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

Thank-you for your kind comments and taking the time to review us on TripAdvisor. It was great to hear that you enjoyed your stay and I appreciate your comments. I will be sure to share your review with the team. Please join us again! Sincerely, Chris K.

Blaine, MN
Reviewed 22 November 2015

I was so impressed with the staff here. They all were so helpful and friendly. I had a number of issues with my room - they were quick to address them and even had a "sorry" note from one of the maintenance guys on my desk for the problems. That was a class act. The room is a standard Springhill...

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Helpful?
Thank LandofHopesandDreams
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

From the entire staff at the Hotel—Thank-you for your kind comments; it was wonderful to hear that you enjoyed your stay. I regret you experienced problems with your room but I am glad we were able to rectify the problems you experienced. Regards, Chris K. General Manager

Maryland
Reviewed 28 October 2015

Next to Harley Davidson store along freeway, not on J street. Get off the highway at Ave K and turn at the Marie Calendars. Location can yield noisy evenings try and get room away from highway. Smaller rooms in weird interior arrangement but overall it did the job

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1Thank DoubleB6
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

Thank you for taking the time to post a review on TripAdvisor. My apologies you had difficulty finding our location. Unfortunately, this is a pattern we have discovered with not only our location but other locations here in the Antelope Valley when using certain software programs. We have not yet found a viable solution to this problem unfortunately. I recall...

West Hollywood, California
Reviewed 27 October 2015

The service at the front desk was great! guided us to a fantastic Halloween street party that was the best I have ever seen. What a delightful surprise. The room was clean, and everything was in working order. It really is nice to have a sitting area. Breakfast was a tad weak, but the coffee was terrific.

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Helpful?
Thank Alicia T
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

From the entire staff at the Hotel—Thank-you for your kind comments; it was great to hear that our service staff went above and beyond to assist in helping you find the Halloween event on the boulevard in Lancaster. I am glad you enjoyed your experience with us and I will pass on your comments to my team. Thank you for...

Reviewed 26 October 2015

I often stay here when traveling to the Lancaster/Palmdale area for work. I typically arrive pretty late coming from the east coast so while it may be 9pm on the west coast, it's midnight to me! Melina is always there to greet this weary traveler with a warm smile and a quick check in! Rooms are clean and spacious and...

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Thank Leslie W
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor. I appreciated your kind comments about Melina and I will be sure to share your review with her. Thank you again for staying with us at the Springhill Suites and we look forward to your next visit. Sincerely, Chris K. General Manager

Buffalo, New York
Reviewed 23 October 2015 via mobile

Good night sleep and the amenities were nice. Rooms were clean and convenient for Edwards AFB. Didn't stick around for breakfast but it looked decent. Bananas were all green though. Shower was fine. Lots of parking and conveniently located for dining and fuel.

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Helpful?
Thank James W
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

From the entire staff at the Hotel—Thank-you for your kind comments; it was great to hear that our staff and facilities provided you with a good experience. We greatly appreciate it that you will recommend us to others. I will pass on your comments to my team. Thank you for your time to post your comments on TripAdvisor. Please join...

Reviewed 23 October 2015 via mobile

Whenever I'm working in Lancaster, I stay at the Springhill suites The staff is always courteous and the rooms are always clean. I'm never sure if I'm going to have to stay until the end of the day. So when I call last minute it is refreshing to deal with a polite and helpful rep. Milina remembered me from my...

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Helpful?
Thank CJ S
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

From the entire staff at the Hotel—Thank-you for your kind comments; it was wonderful to hear that you enjoyed your stay and I appreciate your comments regarding the friendliness of our front office staff specifically Melina and the cleanliness of our rooms. I am glad you appreciate the A/C being turned on which is something we began doing early this...

Mason, Ohio
Reviewed 22 October 2015 via mobile

Nice place. Good breakfast. Bathrooms could use updating but clean for the most part. Also smoke alarm was really sensitive after I took a hot shower and went off. I suppose it's better than the other way around though. Vicki at front desk was really helpful.

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Helpful?
Thank rengle83
Chris K, General Manager at SpringHill Suites Lancaster Palmdale, responded to this review

Thank you for taking the time to comment on TripAdvisor. I appreciate your suggestions about our bathrooms and smoke alarms. We will keep this in mind for our upcoming renovation. Additionally I appreciate your comments about Vicki and I will be sure to pass on your review to her. Again, thank you and we look forward to serving you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about SpringHill Suites Lancaster Palmdale

Address: 1811 W Avenue J12, Lancaster, CA 93534-4664
Region: United States > California > Lancaster
Price Range: $121 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Lancaster Palmdale 3*
Number of rooms: 80
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Also Known As:
Springhill Suites Lancaster/Palmdale Hotel Lancaster
Hotel Style:
#1 Romantic Hotel in Lancaster
#4 Business Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Lancaster Palmdale staff and other travellers.
1 question
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Lancaster, California

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Questions? Get answers from SpringHill Suites Lancaster Palmdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“50% of rooms face the Antelope freeway. Not as bad as I-5. Other side is fine.”
 of 5 bubbles vincent-dirks, 30 Oct 2016 | Read review
“We faced a quiet street with little traffic and top floor.”
 of 5 bubbles M8268RAlindak, 4 Oct 2016 | Read review
“The hotel is just off of the busy streets giving you a slight edge on quiet nights.”
 of 5 bubbles RLDrPH, 7 May 2016 | Read review
“Pick front facing rooms!”
 of 5 bubbles VincentN640, 22 Apr 2016 | Read review
“We had a first floor room and were satisfied”
 of 5 bubbles CharlesY133, 22 Feb 2016 | Read review
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